• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Antelope Valley Ford Lincoln

(661) 949-6935

1155 Auto Mall DrLancaster, CA 93534   map »

Business overview

Reviews

View More »

slow, bad service. wont be back., 6/30/2009

Made a mess of my transmission after over filling. Bad communication. Waste of time. Failed in many ways. Just so unprofessional. Use Non- ASE certified mechanics in the lube area. Can't call... service manager direct at x326. Hard to get ahold of without being there in person. This is just a taste of what you can expect from this dealer. Over filled my trans. Lucky for me there is vent hole on this transmition. Or I would be looking at a rebuild. This dealer has poor custimer service. Called ford costimer service 800-392-3673. Finally got anwsers and a slow responce from the dealer. Bad experiance all the way around.

VIEW MORE »VIEW LESS »

Great Experience Great People, 4/26/2009

I have had 2 great experiences so far at AV Ford Lincoln Mercury. First was my purchase of my 2009 Flex I love it and the people were great!! Then I came in for my first oil change and I got wowed... by the customer service. My husband also took his 07 Mazda took there Quicklane and that was great too!!

VIEW MORE »VIEW LESS »

Displaying 1-2 of 2

Reviews

silverbullet02

Reviews: 1

slow, bad service. wont be back.

Made a mess of my transmission after over filling. Bad communication. Waste of time. Failed in many ways. Just so unprofessional. Use Non- ASE certified mechanics in the lube area. Can't call service manager direct at x326. Hard to get ahold of without being there in person. This is just a taste of what you can expect from this dealer. Over filled my trans. Lucky for me there is vent hole on this transmition. Or I would be looking at a rebuild. This dealer has poor custimer service. Called ford costimer service 800-392-3673. Finally got anwsers and a slow responce from the dealer. Bad experiance all the way around.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

EFreish

Reviews: 1

Great Experience Great People

I have had 2 great experiences so far at AV Ford Lincoln Mercury. First was my purchase of my 2009 Flex I love it and the people were great!! Then I came in for my first oil change and I got wowed by the customer service. My husband also took his 07 Mazda took there Quicklane and that was great too!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO