I had used these guys last year and they were great. However, their phone is now diconnected and the 800 number reassigned to another company. The website is still up which fooled me. I waited for 3 days but no one answered - looks like they're out of business!
Posted: 5/19/2010 • Link to this review
I hired Apartment Movers based on Kudzu ad's and reviews. My move wasn't particularly large but my belongings are important to me. The movers were firendly and took care with my things.The price was definately more affordable than other estimates I received.I was very pleased with thier services.
Posted: 4/16/2009 • Link to this review
I was moving myself this past weekend and everything fell apart. No friends available, no rental truck available and the weather was horrible. I called Apartment Movers, Richie was helpful, pleasant and worked hard to rearrange a crew so they could move me late in the afternoon. Thanks Apartment Movers Oh yeah it wasn't anymore expensive than trying to do it myself
Posted: 3/30/2009 • Link to this review
My relocation project through this company was truly awesome. the initial phone call with my sales person was great because she explained everything to me that 95% of the other moving companies didn't and when the movers showed up they did an outstanding job, my stuff was coming from out of the town and I planned on a long,long, long day but it was perfect; we were loaded and in Atlanta in the early afternoon and by 5:30 I was unboxing my stuff. Thanks for a job well done.
Posted: 3/06/2009 • Link to this review
I was planning on moving myself, then the snow started falling I told the wife no way! She called Apartment Movers and to my surprise it was not any more expensive than the truck rental with fuel. They moved our stuff I watched in the snow from a warm spot of course and to top it off the wife made brownies. Apartment Movers made my weekend. Thanks guys
Posted: 3/03/2009 • Link to this review
Wow,what a day - the new apartment wasn't ready my old place had to be vacated and my stuff was already loaded to move. I was freaking out; but Apartment Movers worked with me, they loaded my stuff everything went well on the load, they worked with me to arrange storage in thier place, they even gave it to me for free. they stored my belongings for the two days I was waiting for my apartment to be ready and then moved me into the new place no hassle, no pain. I appreciate the work Sarah put in to make it work out. The movers were good too fast & friendly
Posted: 2/23/2009 • Link to this review
I called Apartment Movers last minute after I realized I had not scheduled movers. Arnethia gave me a great discounted price and sheduled me for the same day. The movers wer pleasant and di a good job. All in all the price was great move came off without a hitch. thanks apartment movers
Posted: 2/19/2009 • Link to this review
They arrived with a pick-up truck, didnt wrap any of my furniture and damaged two of my items and my wall in two places!! I had to hassle with them to get payment for the damages for about 4 months. In all a very shady company
Posted: 2/04/2009 • Link to this review
Dear Valued Customer,
Thank you for taking the time to respond. We appreciate all feedback and especially the chance to correct mistakes if we have made them. We do our very best to move every customer with the utmost care and consideration for their furniture. Unfortunately it does happen sometimes that items are damaged in the course of the move. Our movers are provided with specialized moving equipment, bubble wrap, shrink wrap and pads.
Unfortunately on occasion damage may occur, in these circumstances we do our utmost to repair the damage. Our goal is a satisfied customer. Although you don't identify yourself in this review we believe that this particular customer is speaking of a move that was completed on October 26th. Upon notice of a damage claim we scheduled our inspector to go to the home and repair and/or access the damages. We determined that some furniture damage and minor wall damage occurred. . Unfortunately one of the items damaged in this case was made of particle board. Particle board furniture is overly fragile and unless disassembled likely to be damaged. We repaired the particle board furniture and unfortunately it did not meet your satisfaction. In fact we obtained a signature specifying the work was completed. We offered a second repair person to provide a second attempt at repair and you declined. We offered good faith repairs on this furniture even though our contract, like most other moving company contracts, excludes items made of particle board from the provided insurance because of the fragile nature of such items. In regard to the wall damage we offered to provide as repair person the customer stipulated that she would repair the minor wall damage herself. In response to the equipment used on your move our company offers a variety of moving equipment from large heavy duty moving trucks, mid size box trucks and custom built trailers specifically designed for small and mid-size apartment, condo and townhome moves in the Atlanta market. We assess the characteristics of the move provided by the customer to determine which equipment type we will utilize. We have used this type of equipment and specialized in these types of moves for over 20 years.
In our numerous phone conversations with you we clearly explained to you that although you were requesting a refund on a portion of your move or payment for the damage that we felt we had provided appropriate repairs.
We feel we have made appropriate efforts to resolve this problem but we are always ready to listen to our customers so if you have other questions, concerns or frankly a different point of view please give our office a call.
I have never had my furniture moved by any company. The first time my furniture was delivered was from the company I bought it for. First off they showed up with a shed like truck to move my stuff (my stuff is over 3,000 dollars). They did not come prepare with the tools to undo my high table I had to leave and get the tools for them. To make matters worst THE MOVERS STOLE 200.00 CASH OUT OF MY WALLET and THEY DID NOT WRAP ANY OF MY PRODUCTS WITH THE SHRINK WRAP LIKE I WAS TOLD THERE WERE GOING TO DO, WHEN I ASKED THE COMPANY THEY SAID THAT IS WHAT THEY ARE SUPPOSED TO DO. THEY THREW BLANKETS OVER MY STUFF ONCE IT WAS IN THE SHED/TRUCK. THEY DAMAGED ALL OF MY BELONGING BIG SCRATCHES GASHES AND DENTS ALL OVER MY FURNITURE. I called the property manager about this incident. She told me they were supposed to and when I confronted the movers about it they said they don't do and and that she lied to me. She spoke with the movers about that as well as stealing my money and said she will deduct the pay out of there check but that I still paid for my move. She said she can tell they were lying about stealing my money, because they told her were my purse was and I ask her how did they know where it was if they did not take my money. Then the person never assessed my damages mind you it's a month later from this incident). They only wanted to offer 100 I said no and then they said the would give me the 300 which won't cover anything, I haven't received the check, I want a total refund
Posted: 11/26/2008 • Link to this review
I have moved twice in the last year and used the apartment mover to move me into my temp apartment and then again into my new home in Roswell. I have used other movers over the years but I found them to be the most wonderful mover I have ever used. They gave me an exact price on my move and that is what I paid for the move. They showed up with tons of pads and where fast yet careful with my furniture. I would use them again for any move I have. Great price and Great Service.
Posted: 7/14/2008 • Link to this review
I have moved from Las Vegas to DC, DC to Atlanta, and had various local residential moves. Never in all my moves have I had the cumulative damage that I had during this move I experienced with this company. The movers showed up on a truck they don't usually use so they were lacking all the equipment I was assured that they had with them when I scheduled my move. As a result they were unable to properly wrap my furniture. When we reached my destination I realized that every piece of my furniture was damaged in some form or fashion. My leather sofa was punctured and scratched, my dining room table was chipped, my wooden futon had a deep scratch, my armoire was chipped, my coffee table scratched, and even more disturbing my $1000 treadmill that I have had less than a year will not work. Of course, my claim limit is only $300 so there is no way that I will be able to get everything I have repaired with that limit. If you decide to move with this company please have your receipts ready because you are definitely going to need them. DO NOT USE THIS MOVER!! **Update: When I called to settle a claim they offered me $120 to repair $539.79 in damages for my treadmill and repair the scratches and scuffs to my leather sofa. When I denied the initial 2 offers that did not meet the threshold of the $300 minimum for the insurance they offer and my fiancÚ requested that they reimburse me the cost of my move they refused to pay me anything. I have been waiting 2 months to resolve my claim
Posted: 7/08/2008 • Link to this review
I guess the saying "you get what you pay for" is appropriate in my situation. The movers arrived on time, but when they arrived they did not arrive with a dolly (or handtruck) which was there reasoning for not being able to wrap my furniture in blankets while they bumped all my belongings down the hall and stairs. The adminstrative staff that arranged my move over the phone were also not very courteous nor professional and actually reprimanded me for information that they did not have that they needed that they had never asked for! I would not use this company again.
Posted: 6/08/2008 • Link to this review
Forced to downsize, we sold our house and moved to an apartment. The Lucky Dawg Movers called to verify they were on the way, showed up ON TIME, wrapped all our furniture safely (furniture pads and shrink wrap), were fast and courteous AND COST LESS THAN THE ESTIMATE. I have never had such a FANTASTIC experience with a service organization. Kudzu Kudos to Lucky Dawg Movers!
Posted: 3/04/2008 • Link to this review