This place would be great... if only they got stains out of clothing!!!! When I showed them the boy at the front copped an attitude so I took my clothes down the street and got them cleaned properly the first time.
Posted: 3/13/2011 • Link to this review
Come here if you need your clothes washed, not for dry cleaning. These chumps don't get the stains out, so I started showing them where the stains were. They marked the stains with red tape but STILL did a lousy job. And their attitude is terrible. When you pickup your clothes they don't bother to tell you that they didn't come clean, and they get irritated when you complain. I took my business down the road and now I'm getting great service.
Posted: 1/16/2011 • Link to this review
I took a pair of suit pants to this cleaners and they came back with very small spots on them. It was a khaki cotton Hugo Boss suit, and the spots were sort of greenish. Upon further inspection, it turned out that they weren't spots at all - they were from some type of bleach. The color was gone!!!! Naturally, they claimed that it wasn't their problem and told me to go away. BEWARE OF THESE PEOPLE!
Posted: 11/04/2010 • Link to this review
I've taken a lot of my suits to this cleaners this year. First my suits came back with the stains/spots still in the fabric. I would point them out and they would re-do the work. Then I started pointing out the stains when I dropped off my suits, since they never bothered to ask. They still came back with stains, just less than before. Finally, I dropped off a $2700 suit with an easy stain: chicken salad had dropped on my thigh about 2 hours earlier, which I wiped off with cold water. I told them exactly what the stain was from, but, again, they didn't seem very interested. You guessed it, the stain was still there! I'm done with this place. Now to find a good dry cleaners in Suwanee that does their work on the premises...
Posted: 10/27/2010 • Link to this review
I had been using this cleaners for the last 4 years and never had a complaint until just recently. I took a wool beaded coat to be cleaned and when I came to pick it up they had ruined it. Every single bead had been MELTED off my coat. To make matters worse they did not take any responsibility to correct the problem. I will never give them my business again.
Posted: 1/06/2010 • Link to this review