Apex Garage Door Pros Inc.

(678) 720-7391 www.sagaragedoors.com »

785 Sudbury Road NEAtlanta, GA 30328   map »

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Never again, 9/21/2013

After a previous garage door company put my door on track my garage door opener started working intermittently. I called the previous company and was told to contact the manufacturer because he... didn't know how to resolve my issue. Then I searched on Craigs List and found Brad with Apex Garage Door Pros. He promised me he knew everything about the Genie system and could fix my opener from stopping every 2-3 inches as it went up and down. So I hired him for the job. He was here on time and said I needed additional support for my door and fixed the Genie. He said the only thing that could happen is the garage door opener will go completely out and then I would have to replace it. But for now I shouldn't experience it stopping every 2-3 inches. Well within 5 hours the issue occurred again. I called him and he said I needed a new motherboard. I reminded him that's not what he said previously. He said he would get a price on it and call me back. He never called back and when I called him back he said " I was just calling you". I agreed to getting a new motherboard and he gave me a new appointment. When he didn't show up for our appointment I called him 2 hours after he was suppose to be here. He said "I was just calling you" to let you know the part never came in and he would call me back the next day. I called him back and cancelled the appointment and just purchased a new system and installed it myself for less then what I spent between 2 "garage door experts

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vo4life

Reviews: 4

Never again

After a previous garage door company put my door on track my garage door opener started working intermittently. I called the previous company and was told to contact the manufacturer because he didn't know how to resolve my issue. Then I searched on Craigs List and found Brad with Apex Garage Door Pros. He promised me he knew everything about the Genie system and could fix my opener from stopping every 2-3 inches as it went up and down. So I hired him for the job. He was here on time and said I needed additional support for my door and fixed the Genie. He said the only thing that could happen is the garage door opener will go completely out and then I would have to replace it. But for now I shouldn't experience it stopping every 2-3 inches. Well within 5 hours the issue occurred again. I called him and he said I needed a new motherboard. I reminded him that's not what he said previously. He said he would get a price on it and call me back. He never called back and when I called him back he said " I was just calling you". I agreed to getting a new motherboard and he gave me a new appointment. When he didn't show up for our appointment I called him 2 hours after he was suppose to be here. He said "I was just calling you" to let you know the part never came in and he would call me back the next day. I called him back and cancelled the appointment and just purchased a new system and installed it myself for less then what I spent between 2 "garage door experts

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