If there is a tree company with worse customer service in Atlanta I hope to never meet them. We asked this company to take a tree down and put something in its place, which they said they could do. When we asked for a quote we were told it would be $650 for tree removal. We said fine how much for tree replanting; we were told prices vary. So we said we'd like something to work with so how about a general idea and if necessary we can meet with you to develop a simple plan and get started. Evidently, we weren't putting money in their hands fast enough and were never responded to. John Lay treated us like we were not worth listening to from the get-go. If you want a company with no respect for you unless you are writing them a check and zero interest in your needs I highly recommend them.
Area Austell, GA
Date October 2016
Posted: 10/24/2016 • Link to this review
Took down a large tree from backyard. Preserved much of our fence. Great price and professional service. Showed up on time with a large crew. Even took our yard waste from our lawn service!! Would definitely call them again. Highly recommend.
Posted: 6/08/2014 • Link to this review
A Large Hickory tree came down in one of the big storms a few months ago. I found John on Kudzu. He answer the phone at 6 PM, was at my house an hour later. He gave a reasonable quote for the downed still hanging tree and we agreed to take down another large Hickory,three large Pines, and several small dead or dying trees. The next morning he had an army, about 10 guys, of very well trained very polite men working like an assembly line. It was awesome watching the talented guy climbing the large trees very close to my house and dismantling them. I'm writing today because I needed to look up John's phone number. I'm calling him tomorrow to ask him to do a few small things that I should have had done the first time, he suggested some of them that I chose not to do at the time. Everyone at Apex was very personable and professional. A+ service and value.
Posted: 1/19/2014 • Link to this review
My husband and I had four different companies out to give us a quote on removing a large Bradford Pear from our front yard. We chose Apex and are very glad we did. They were able to accommodate our tight schedule, showed up on time, and worked safely and efficiently to get the job done right. Highly recommend them, specifically the representative we worked with named John. (770-310-1195)
Posted: 10/10/2013 • Link to this review
Apex did what they said they would do when removing a large tree from our yard at a reasonable price. They did it without making a mess and not tearing up my lawn or other trees. I would certainly recommend them to any of my friends and neighbors.
Posted: 6/08/2013 • Link to this review
The team was prompt and neat. You'd never know (aside from the stump trimmings) that I had three large and 2 small trees removed. There was no damage to my lawn, yard or shed (that is right under the trees). And the cost was reasonable. I already recommended them to a friend.
Posted: 4/11/2013 • Link to this review
I recently had three trees removed from my back yard (I live on a slope down to a lake). I contacted several of the Kudzu "Best of 2012" companies to come out and give me quotes. Three of the six companies I reached gave me quotes on a Saturday morning (when I was home)... one scheduled for Monday and I wound up canceling their quote (was happy with what I had gotten thus far and Monday was not convenient for me to start with - but that firm only did quotes M-F), two firms were no-shows for Saturday... Of the three quotes Apex was in the middle, closer to the lower quote... though it isn't really a fair comparison because their quote included services not offered by the other firms... I was impressed by Apex both from the professionalism, the breadth of questions asked, and the number of services offered. I was almost worried that it was too good to be true, though figured even if they did the bare minimum, the price was reasonable... The three trees were removed, the wood worth splitting for firewood was cut/split and stacked where I wanted it, the remaining brush was chipped and put into a container for composting per my instructions, and the area was cleaned up. John informed me during the quote that they used a separate team (subcontractor) to grind the stumps as that made it more economical - they too did a good job. I was pleasantly surprised at the work that they did... and am planning on using some of their other services in the near future...
Posted: 2/24/2013 • Link to this review
Apex was working in my neighbors yard and I needed 2 trees cut down. I asked Alfred for a quote, not thinking they'd be able to do the job that day. I was very surprised when after the other job they came right over and did the 2 trees, and cleaned the areas up behind themselves. Alfred was very professional. Wonderful company. I will call on them again if I ever need a tree cut down. Thanks Alfred and Company!
Posted: 10/14/2012 • Link to this review
Apex were working at my neighbors home. I started asking them to qoute me on some work for my yard. I could not believe the prices. They came straight over and started working. They had everything completed very quickly and exactly the way I wanted it. Alfred was very nice and I would highly reccomend them for any tree services that you need.
Posted: 10/13/2012 • Link to this review
I am want to commend all the people who work for APEX Tree Service. Last July,they did an excellent job cutting down dead trees,and clearing the debris. TWO months later, as the leaves started falling, I discovered a very tall, dead pine tree that had been left standing. I called John Lay, who graciously agreed that the tree should have been removed. The next day, he and Alfred Gonzalez came and expertly and carefully took down the tree. It was impressive to watch them work at what was both a dangerous and challenging job. After they finished, they removed the debris, shook my hand and left with smiles on all our faces! What could be better than that!!? Thanks APEX!
Posted: 9/28/2012 • Link to this review
The tree service I received from Apex Tree Service was outstanding and professional. The work of John Lay and his team exceeded my expectations from start to finish. Their expert advice on tree health and trimming was also highly valuable. Cleanup after the job was very thorough, and their price significantly beat the competition. I definitely will use them again. Jim C. Marietta
Posted: 9/19/2012 • Link to this review
This is a wonderful company. They under promise and over deliver. They cleaned up all their debris plus some from a previous job. I would definitely recommend them without hesitation.
Posted: 9/14/2012 • Link to this review
2012, 2013, 2014