They sent out what looked to be a teenager to look at my appliances. He said he had to talk w/Electrolux and someone would call me the next day. It has been over a month and I have not heard from them. I have called every day and can never get a real person, can only leave a message, which is NEVER returned. I finally called another repair company today and they told me that MANY of their customers have the same story with this company. They show up, say they need to order parts, and then disappear, never to be heard from again!
Posted: 1/26/2010 • Link to this review
In June this co. came to repair my oven and stove top. The oven was repaired but, the stove top and downdraft switch is not. They made 2 return trips but didn't have the right replacement parts. they have also scheduled and not shown up. Now they don't return my calls. I paid them on the first visit for the replacement parts. I am now out $221.78 for the element switch and downdraft switch that they never replaced. I want my money back! I have filed a complaint w/ the BBB and will pursue Small Claims Court.
Posted: 9/18/2008 • Link to this review