I bought a dishwasher from these folks and the touch panel on it quit working after about a month. I called saying I needed it repaired (they had a 1 year warranty), or returned and I would like to have a replacement. These folks drug their feet on coming to pick up my broken dishwasher. After repeated calls to them, I was given the run-around and so I reported them to the Better Business Bureau. This action made them call me and I had a refund check for the dishwasher and it was picked up the NEXT DAY!! I told the woman on the phone I had waited weeks with NO action and got no response. She was irate that I reported them to the BBB. It is like the left hand has NO clue what the right hand is doing there. Another thing, is that the delivery man who came to get the broken dishwasher did NOT know he was coming to pick up the appliance till closing time....5 minutes before closing time!! He told me this!! 'Nuff said!! There is some good deals on gently used appliances there, but like I said.....they need to get their act together. They just are poorly run with NO communication.
Posted: 2/28/2011 • Link to this review