The repair technician, Eddie, was courteous enough to call 30 minutes in advance of arrival so I was able to continue about my day without waiting around at home to handle the service appointment. Once he arrived, he was able to diagnose the issue in under a minute and had the necessary parts out front to repair it on the spot. He also offered some helpful advice on a few other issues I had run across and provided tips on preventative maintenance. I recommend his services to others.
Posted: 6/29/2012 • Link to this review
Eddie provided the repair on my 3yr old Whirlpool clothes washer. He discovered a loose wire as the problem. He didn't have any of the necessary replacement parts on hand and insisted that he was going to repair it the best he could by jamming the loose wire back into the connector and using tape to hold it in place. After two loads and $85 for the service with no warranty on repairs the washer stopped working again. Since there was no warranty and the repair was ineffective I called another repair company. They had it fixed in 10 minutes. Simply it was a fix that Eddie should have been able to make. The new repair guy that fixed the washer was so appalled by my first experience he actually performed the repair free of charge. Washer has been functional for the last 7 loads. I called Eddie to notify him of the issue and made him aware of how the other company fixed it. He made no attempt to remedie the situation or reimbursing me for the shotty work that was performed. Repair professionals like this that cut corners or fail to acttually make a repair and abuse their customers should not be in business. Save your money and find a true professional to make your appliance repair. I don't recommend this company at all.
Posted: 6/04/2012 • Link to this review
My washer was not draining I call other service places and thay coul not come the same day, this guys came and fix it the same day I recomend you to all my friend and family
Posted: 12/29/2010 • Last edited: 9/18/2011 • Link to this review
Would highly recommend this company. Were on time (in fact a little early, but called first), came with part in hand, so no need for a second visit. Fixed problem, cleaned up and were done in 30 minutes. Very good at their job !
Posted: 12/15/2010 • Link to this review
Screwed me over twice in one day. Said they'll come over at 9am. At 10:30am I call them and they had no idea about the appointment, but since I was on the phone with them I gave them one more chance. They said they will show up between 11am and 12pm. It's 12:10pm right now and I haven't heard from them.
Posted: 10/30/2010 • Link to this review
Sorry for the confusion, we never made an appointment originally with this person, we tried to help him with making a new appointment but he denied our service. Our service is to satisfied our customers by offering same day service.
I had A ALL come out and repair my refrigerator over the weekend. The tech came out and had the part available with him. I was so pleased that i did not have to throw away my food, thank you.
Posted: 10/27/2010 • Link to this review
A+ Rating by the Better Business Bureau
* 24-Hour Service Available