Displaying 46-60 of 104
We had issues with our home in Georgia and water during heavy storms. We found rotting wood when attempting to remodel, and as a result I self-educated myself on the options available to seal the basement. As a result, I chose AquaGuard. They have a great warranty, lower cost service, and were incredibly fast. The system has now worked for 9 months with no issues. They completed all the work in just 2 days! We were then able to remodel with traditional materials inside the building due to how they did the sealing. This saved us further costs. I would highly recommend them and their technique to anyone with basement issues in the future.
Posted: 12/04/2013 • Link to this review
Ernesto and his crew were very thorough, taking time to educate us on how the system operates. It was obvious that he takes great pride in his work. They stayed late to get the job done right. I am thrilled with my dry basement! I feel confident that if any problems arise in the future, Aquaguard will be there for us.
Posted: 11/23/2013 • Link to this review
I had settlement on the foundation of my house. Doors and windows where sticking and not opening correctly. They lifted my foundation back to the right height and no more sticking doors and windows. Will do business with them again.
Posted: 11/08/2013 • Link to this review
The owner of this company cares immensely about his brand and the services his company provides. He will do everything he can to ensure that your experience is positive. The level of attention he provides is above and beyond anything I have seen from a service provider. A. Palmer
Posted: 9/13/2013 • Last edited: 9/18/2013 • Link to this review
We hired Aquaguard to install waterproof siding and a large dehumidifier with a condensate pump in an unfinished room in our basement. The afternoon before the installation date, they called to postpone the installation, saying that they "found more things to do" at the job that was scheduled before us. The proposed date didn't work for us, so the installment guy said he could come the evening of our original date. He was here until 11 PM. The next week, I went down to the basement to check on the unit and discovered water all over the new carpet and floor. When they came out to investigate, they discovered that the condensate pump was broken and water had been pumping out on my floor all week. (Good thing I happened to check it!) The condensate pump that they installed looked old to me. Obviously, the installer never checked it to make sure it worked before he left. I did have a very nice sales guy and they did get someone out to replace the condensate pump quickly, but the overall experience was very disappointing. I can't say I would recommend them.
Posted: 8/30/2013 • Link to this review
We have contacted this customer and have taken care of the issue. We apologize for the inconvenience and work hard to ensure the satisfaction of each and every customer of ours. -Aquaguard Basement Systems
We have had water coming into the back corner of the basement the past 2 years whenever it rains. In April, Paul R. from Aquaguard came out and found the problem. Water was seeping through the retaining wall and onto the concrete patio which was too high and over the foundation and into the basement. He sent his team out who dug out the wall and lined it. They also installed french drains into the patio and ran the drains out into the flower beds. 3 months later and after the wettest summer in GA history, our basement is dry as a bone. On a side note, they also wanted to install their Aquaguard system on the interior. We opted to address the outside first since we believed that to be the source of the problem. If it didn't work completely, we would come back and do the entire system. Paul was completely fine with that and didn't push at all. The entire team was very professional from sales to labor force. No high pressure sales at all. Problem solved. Thank you Aquaguard!
Posted: 7/25/2013 • Link to this review
They repaired a crack and installed a drain system about 10 years ago, which prevented other very expensive damage that may have been caused without repair. Both repairs have been perfect. The service was excellent. They are a truly fine company.
Posted: 1/15/2013 • Link to this review
I had my crawlspace encapsulated a few weeks ago, and have waited until now to provide this review in order to fully determine the results of the encapsulation process. I can now say without doubt that AquaGuard has fully delivered on their promises. My downstairs living area is warmer now, the musty smell from the crawlspace is gone, and I just feel much more comfortable and relieved knowing that old, unhealthy crawlspace is gone. The entire process from evaluation to installation to follow-up has been superb.
Posted: 12/26/2012 • Link to this review
Dear Al: On behalf of the Correa family we would like to thank you and the crew at Aquaguard for doing such a fantastic job on our crawlspace! Without a doubt you have exceeded our expectations and we can already tell a big difference in the quality of the air we are breathing. My wife and I can't thank Aquaguard enough for helping us improve our quality of life. Our crawlspace is so clean now, we couuld put a TV down there and turn it into a den. We look forward to enjoying the system for years to come and show it off to our family, friends and neighbors. John and Lorena Correa
Posted: 12/08/2012 • Link to this review
From the company representative to the installation crew, I was very impressed with their professionalism, courtesy, and completion of the job in a timely manner. My leaky basement is leaky no more, thanks to AquaGuard.
Posted: 11/28/2012 • Link to this review
Left review for AquaGuard earlier this afternoon and after just now going to check to see if posted realized that I did the "stars" backwards -- should have been five stars for Great, and have corrected above. For review details, see the one I did before posting this!
Posted: 11/28/2012 • Link to this review
If you're looking here you must have a foundation problem or concern. The AquaGuard engineer told me exactly what my problem was and what remediation was in order. The estimate was a hard quote - no upcharges. The crew was on time, professional, courteous, told me exactly what they were doing at each step. The service provided was exactly as described and the cleanup was complete. I was freaking out over my home's foundation being compromised and AquaGuard delivered a solution that was far cheaper than I was fearing. I felt comfortable throughout the analysis and repair and I am happy with the results. Real pros and priced fairly in my opinion.
Posted: 11/26/2012 • Link to this review
I hired AquaGaurd to encapsulate my crawlspace and had a VERY UNPLEASANT EXPERIENCE. I knew that my 100-yr-old farmhouse would present challenges: a very cramped 'belly crawlspace', old gas lines beneath the house, etc. I figured the $40K+ COST took these challenges into consideration but instead of rising to the occasion they held them against me. Soon after the contract was signed THE PROBLEMS BEGAN: their subcontractor constantly complained about how difficult the job was, cancelled several workdays because of broken equipment and went on 'strike' while demanding more money. When I called AG to help me communicate with their subcontractor the project manager told me 'They do not work for us, take up the problems with them.' And on two occasions the project manager made condescending comments about me 'just needing to vent'. AG TOOK NO RESPONSIBILITY for outsourcing their work to a subpar company. And when it came time for them to complete their portion of the job they often did not show up on time, unnecessarily threw away my custom vent covers, soiled my white house, cracked my paved walkway, left a mountain of dirt in front of my house for three weeks, left a gaping hole in my front porch... A two-week job turned into a one-month nightmare and without my insistence AG would have left several costly repairs in their wake. I manage four properties and have worked with dozens and dozens of contract companies but this was by far my WORST EXPERIENCE EVER!
Posted: 11/19/2012 • Link to this review
We have received the following report and are reviewing it. We are bringing together all parties to the project to evaluate what exactly happened and we will follow up with a response. AquaGuard has been committed to 100% customer satisfaction for 17 years and this customer is no exception. We will do what is necessary to make it right.
AquaGuard Foundation Solutions is the premier Foundation Repair and Basement/Crawlspace Waterproofing contractor in Atlanta and North Georgia.
Our services include Foundation Repair (Pier Systems, Wall Anchor Systems, Advanced Carbon Fiber Technology), Basement & Crawlspace Waterproofing, Crawlspace Encapsulation, Air Filtration and Dehumidification Systems, and Concrete Leveling & Replacement.
AquaGuard is the exclusive Atlanta area and North Georgia dealer for both Basement Systems, Inc. (BSI) and Foundation Supportworks, Inc. (FSI) worldwide networks, which are the largest and most-respected basement waterproofing and foundation-repair networks in North America. 30+ patented products and systems, custom-tailored to meet YOUR home's needs. Products & systems carry industry-leading, nationally-backed, transferable warranties, in most cases for "life of.. structure".
Is your basement damp, leaking or flooding? We can help. Our signature product, WaterGuard, is the most innovative basement-waterproofing product on the market. More linear feet of WaterGuard have been installed globally than any other basement drainage system in the world, and our life-of-structure, transferable warranty ensures your basement will stay warm and dry for decades to come.
Do you have a damp or musty crawlspace? Crawlspace Encapsulation System Creates a Healthier Home
Environment by Eliminating Musty Smells, Preventing Mold Spore Growth and Dust Mite Droppings, and Saving Your Energy Bill by up to 25%. We Have Encapsulated More Crawlspaces Than ALL of Our Competitors Combined!
AquaGuard also offers concrete leveling, stabilization & full replacement services, for both residential and commercial applications! Permanently repair sinking, settling or cracked concrete slabs with our PolyLEVEL, structural-grade, high-density two-part polyurethane injection process.
Ultimately, were known best for being better for a reason; were the areas largest and most award-winning foundation and waterproofing contractor in the industry. AquaGuard was built on the cornerstones of trust, integrity, ethics, and exceptional customer service, and those values remain the focus of how we serve homeowners today. We offer free estimates, industry-leading warranties, and even a price match guarantee, so whether youre dealing with cracked or bowed walls, foundation or concrete settlement, or damp and musty basement or crawlspace, rest assured that when it comes to YOUR foundation, weve got YOU covered!
2012, 2013, 2014, 2015
AquaGuard is the most award winning company in our industry in Georgia. Member in good standing with the BBB and winner of the North Metro/Athens Better Business Bureau Torch Award for FIVE years for Marketplace Ethics and 2 years Customer Service, including 2010. Consumer Choice Award for the past 8 years in a row for business excellence. Home Reports "Best Pick" for 13 years in a row for Basement Waterproofing and 10 years for Foundation Repair
AquaGuard's CleanSpace Encapsulation system can save you up to 35% on your energy bills and eliminate moldy musty bacteria ridden air that flows upward into your home.