Displaying 16-30 of 143
We couldn't have been happier with Aquastar Cleaning. My experience from start to finish was wonderful. I felt I was their only customer. They were timely, efficient, professional and every person I spoke with was pleasant and knowledgeable. An absolutely wonderful experience. I highly recommend Aquastar Cleaning as competetively priced and as a provider of high-quality.
Posted: 3/24/2014 • Link to this review
Just wanted to take a minute to thank you for your review. It's great to hear that we are providing you with the quality and value of service that we strive to achieve.
Over the years I have had several different individuals who have helped me with housekeeping. Although I was reluctant to try a "service", rather than just find an individual, I decided to give Aquastar a try. I am so glad I did! Aquastar stands out for several reasons. The first is that the owner of the company is very professional and courteous to work with, but more importantly he delivers what he says. Second, he sends housekeepers as a team. They come in and quietly get busy and attend to details from fans to floors. Since they are working as a team, they are able to get twice as much accomplished in a shorter time. Another reason I would recommend Aquastar is that they complete each task weekly, or every visit--they do not cut corners because "they did something last visit". Therefore, you know that you are getting a freshly cleaned home every time! Finally, their price is very competitive. I feel I am getting great value for the price. I would highly recommend Aquastar!
Posted: 9/25/2013 • Link to this review
Thank you for taking the time to share your great experience with our services and for allowing us the chance to earn your business.
Referred to me by friends, family, and associates, Aquastar Cleaning responded immediately to my request for an estimate. They provided a written contract that clarified every cleaning task they would perform and then provided a highly reasonable estimate. On the day of cleaning, they arrived on time, cleaned every item they promised to clean, and then proceeded to add many finishing touches. By the time they completed the cleaning, they had transformed every room in the house to pristine condition. Aquastar far exceeded all of my expectations at a highly reasonable price, and I am happy to continue using them exclusively in the future.
Posted: 9/17/2013 • Link to this review
Thank you for the positive review of our services. We value every single one of our customers and we couldn't run a business without customers like you.
This is my first experience with hiring a cleaning service so I didn't know what to expect. Our cleaners are polite, considerate and very good at their job. I have been using them for close to a year now and haven't had a reason to complain yet. I would highly recommend them to anyone.
Posted: 7/26/2013 • Link to this review
Thank you for allowing us to help you with your house cleaning needs. We really appreciate your trust in Aquastar Cleaning Service.
I have been using Aquastar Cleaning Service since 2009. I cannot say enough about how happy I am very pleased with the service Aquastar has provided me. It's difficult to find a complaint about their services. My house is exceptionally clean. I've had the same crew since we started. All are friendly, honest and trustworthy. They lock my house up every time and not once did I feel as if my house was in jeopardy. They are the best! Treat yourself to the best and hire Aquastar!
Posted: 6/05/2013 • Link to this review
Thank you! It has been a pleasure doing service with you! I'm glad to hear you enjoy our services.
My wife and I were really impressed by this company. It is locally owned and that is evident in the service we received. Wesley and Nara showed up right on time, were very nice and polite. Very impressive. They remove some stains on our shower that we never thought would come out. They are recommended by a friend and I will be recommending them to other friends.
Posted: 3/29/2013 • Link to this review
This is the kind of customer service we strive to provide every single day. It's always great to hear when our cleaners go above and beyond to make our customers happy.
Unfortunately, I had broken my arm in 2 places in the early summer which resulted in my being able to do virtually nothing for almost 4 months. Although my arm has healed, I am extremely slow with the "heavy" cleaning. I called Aquastar for help and rescue with the holiday and a house full of company coming. They were outstanding and surpassed my greatest expectations and hopes! The entire process was professional and efficient --from the initial walkthrough and estimate to the ending walk-through and inspection. I would recommend Aquastar with more than a 5 star rating if that were possible!!!
Posted: 11/15/2012 • Link to this review
Thank you so much for your kind words. We always strive for 100% for customer satisfaction. We appreciate your time to review our company.
My wife and I were extremely pleased and totally satisfied with the unbelievable terrific job Aquastar did. The man/woman team were professional, thorough, and all-around excellent at their job. They did an incredible cleaning.
Posted: 10/13/2012 • Last edited: 10/14/2012 • Link to this review
Thank you! We are glad that we met all of your expectations and we make sure all of our customers have the same experience.
As a bachelor awful at cleaning I think they are amazing. The true review, however, was my visiting mother's assessment who stated "they do excellent work!" I plan to stay with them for a long time.
Posted: 10/02/2012 • Link to this review
Thanks! We are a family business, that's why we were approved by mom. All of our cleaners are mom themselves which ensures quality service each visit.
I have used Aquastar Cleaning for over two years and they have been great. The staff is very efficient, hard working and reliable. I am very comfortable leaving them in my home. They always do a great job. I have had no problems or complaints and have recommended them to friends.
Posted: 7/27/2012 • Link to this review
Thanks for the kind words! In order to maintain the same quality in every visit, we always send the same crew.
I called Aquastar for an estimate. Marcos showed up, and gave me a very fair price. I then emaild to say I will try them. After a couple of emails they agreed to come the next day, in their words around 11:00 am. I agreed. The next day at 11:30 they had not shown up, so I called Marcos. He apoligized and said he would contact the crew.At 11:55 they showed up. I asked what happened, the man and woman replied, "No" you need to contact Marcos, I said I had already contacted him. The man then said in a very angry voice,"We'll leave". They left. I called Marcos, and he said they need a least an hour buffer. I said you should have told me that on the front end, and you should have called me to let me know they would be late. He said you are right. I can not recommend this company for poor communication and reliability. Aparently the man and woman cleaners were not aware of their appt time either. There are many individuals and small companies that will clean your home. Do not settle for poor performance and communication.All companies have success stories. Do not settle for poor communication in todays world.
Posted: 7/19/2012 • Link to this review
I apologize for any inconvenience which this may have caused. But on our website on our, "Keys to Success" page it specifically mentions, "Non Specific Arrival Times" due to traffic etc. And whatever business which requires to drive around the metro area are aware of unexpected traffic delays. We try everything possible to be on time and guarantee the best customer service to all of our customers, but sometimes it's very difficult to satisfy everybody.
I've been using Aquastar for several months now. Our team is always prompt and ready to clean. They do a great job and are very nice as well. Marcos, the manager, is very accommodating and always happy to help if I need to change our schedule or add an extra cleaning.
Posted: 6/21/2012 • Link to this review
Thanks for the kind review! We try to do our best to accommodate and satisfy all of our customers because the customers satisfaction is the most important thing for us.
Prompt, professional, courteous, hard working, friendly are only a few of the adjectives I would use to describe Aquastar. They had their work cut out for them after a renter left my house a total disaster. They never waivered and worked so hard until everything was neat and clean
Posted: 6/04/2012 • Link to this review
Thanks for the kind words! We are just doing the best for our customers.
They were great, the work was great, the service was great, and their attitudes were great. They did a great job after a renter left my rental property in complete shambles. They really did better than I expected. They are now my official cleaning crew for all of my rental properties and even my own home. I highly recommend that Aquastar.
Posted: 6/04/2012 • Link to this review
Thanks for your review! We spend a lot of time to ensure our customers are very satisfied with our service.
Honestly the best cleaning team I've had in 15 years. Pleasant, efficient, and thourgh. But the management? No so much. I know they get high ratings, but when there are any issues, the management falls apart. For my son's graduation party, I scheduled the cleaning a week early at a specific time. The managment decided that since another job cancelled it was okay to show up 4 hours early. His excuse, "I forgot to call you." So I was running around my house picking up with wet hair, very hot, and very flustered. His response, "We all make mistakes, sorry." Even though he offered a discount, it was his attitude that really rankled. I didn't take the discount. Okay fast forward a week and another confrontation. He made this an additional cleaning instead of a replacement. No. Not what I asked for. Again, because of his lack of management skills, I have to rearrange my schedule? No. Although I really hate to lose the team, I'm moving on. Organizationsl issues and rudeness are not acceptable. His attitude is truly amazing in this economy.
Posted: 6/03/2012 • Link to this review
Aquastar Cleaning Services offers daily, weekly, bi-weekly, monthly, moving in/out or just one time service. We individualize our cleaning services to fit you and your home needs. We have over 15 years of experience, which has taught us that every home is unique as the people living in it. Pricing on house cleaning services is based on many factors; starting by, size, frequency, pets, products and clutter are some of those factors that are looked when a quote is given. Every quote is unique and.. tailored to meet your expectations. Aquastar Cleaning Services brings years of experience and a meticulous attention to detail to every project. Our core values include integrity, trust, teamwork, and respect, as we strive for excellence in everything that we do. As a member of Aquastar, you can help shape our future and reinforce our core values.
We are BBB accredited! http://www.bbb.org/atlanta/business-reviews/cleaning-services/aquastar-cleaning-services-in-kennesaw-ga-27404923