They gave me a fair estimate & completed the work in a very timely & efficient manner. I will definitely use them again for any of my pool repair / maintenance requirements. How refreshing it is to deal with a fair & honest contractor!
Posted: 8/19/2008 • Link to this review
We contracted with Aquatic for renovation of a 20 year old pool. Replaster, new coping, new tile, deck repair and deck coating were completed to make our pool brand new and beautiful! Seth Burrow did an excellent job communicating with us, making sure the job was done according to schedule. The jobsite was always left clean and orderly.
Posted: 5/04/2008 • Link to this review
I contacted Aquatic Solutions after having a few good experiences with some other companies I found on Kudzu. They came right out and provided a quote to replace a burnt out pump. The quote was reasonable and, after a few minor hitches, they came out and replaced the pump. The service guy seemed very knowledgeable (something you don't see much of from pool service guys ;)) and did a great job. I would use them again. I did use them again and, unfortunately, their service was not as good as before. I had a faulty heater and they did try very hard to fix it. They ended up not fixing and not charging me, but took almost three months to get to that stage and I needed to call the office after they sent me a "past due" notice for the repair they weren't supposed to be charging for.
Posted: 11/07/2007 • Last edited: 2/17/2009 • Link to this review
Best service we have ever received from any contractor. Performed major renovation of older pool, including pressure testing, repair leaks, retiling, replastering, and startup. They were more timely, lesser cost, and higher quality than any of the competition. Combine that with excellent communications and customer service....IT WAS GREAT. Highly recommended.
Posted: 7/11/2007 • Last edited: 1/02/2008 • Link to this review
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