We spent over $12,000 on a landscaping project this summer. We chose Arbor Creek because they included a 1-year warranty on all the plants. While Marshall led a great project, we have a broken sprinkler and almost a dozen dead plants, and neither Marshall nor anyone from the company will return our calls (we've left nearly a dozen calls for the past month). We are now forced to keep our entire irrigation system turned off at the main water source so that our yard doesn't flood, and have to look at a bunch of dead plants as we walk up our front walkway. Never use this company!!
Posted: 10/08/2008 • Link to this review
I bet the reason why they do such great work is because they never spend time paying there bills! I wish I could run a company and not pay my bills, so I could put the majority of the revenue back into my clients. They like to run up a tab and leave high and dry. When will the customer be next???????
Posted: 9/25/2008 • Link to this review
I will never suggest this company to any one because: a) without discussing with you, they gave you an invoice with more than 10% increse of the budget as we agreed on. b) After we spent $16,000, we have two types of grass in our backyard even after I asked them to fix it! The most stupid thing I have never seen. Now I have to think to find way to replace one of the grass. c) If you do not want to see your tree dying in the backyard because of the damage they did wth their bobcat. Now, I have to find a company to cut down the tree. d) after spending so much, we have to work a lot of the details left over by their sloppy job. Don't waste your money with them!!!
Posted: 8/16/2008 • Link to this review
Arbor Creek Landscaping transformed our 11 year old drab yard into "Yard of the Month" quality in just 4 short days. The quality of shrubs, trees, plants,and grass was extraordinary. I can not say enough about their professionalism ethics and value. Seeing the subdivision "Yard of the Month" sign in our yard was a true joy. Highly recommend them.
Posted: 1/30/2008 • Last edited: 6/05/2009 • Link to this review
The backyard looks terrific! The project was completed quickly and very effeciently. The holly trees were high quality and fairly priced. It was a pleasant experience doing business with Mike and Marshall. Nice guys, very knowledgeable and professional. Referred Arbor Creek to our son and daughter-in-law who are equally satisfied. Highly recommended!!
Posted: 3/19/2007 • Last edited: 1/02/2008 • Link to this review
The job done by Arborcreek has been fantastic. They have transformed our back garden. It was a big job and lasted about 4 weeks. The service and advice of Mike and his team has been first class. Our project involved the removal of some very large trees, the complete regrading of the yard with a ton of dirt being removed and some exceptional flagstone patio and lighting work. The garden is pleasure to be around and their suggestions on plants and trees have worked out great. The job was so well done we juts had them come back and do another job for us landscaping the entrance to our basement. I highly recommend Arborcreeks, work, service and customer follow up.
Posted: 11/14/2006 • Last edited: 1/02/2008 • Link to this review
I have never been more content with a group of guys! Matt & Marshall went the extra mile to make sure I was completely satisfied. Very creative ideas, energetic, good team work. I am the envy of the neighborhood. Thank-you for a job well done! Very highly recomended.
Posted: 11/11/2006 • Last edited: 1/02/2008 • Link to this review
We recently had our backyard professionally landscaped by Arbor Creek. The job consisted of grading the property, seeding, and adding three decorative islands with trees and shrubs and also planted other shrubs for privacy. They also put wide borders for flowers, etc. around the perimeter of the property. We are very happy with our new beautiful backyard. The owners of Arbor Creek, Michael and Marshall, were very professional, courteous and helpful in designing our new backyard. THEY GAVE US GOOD SERVICE, PROMPT CALLBACKS, AND AFFORDABLE PRICES.
Posted: 10/27/2006 • Last edited: 1/02/2008 • Link to this review
We invited Arbor Creek Landscaping to our home based upon the two excellent reviews posted on Kudzu.com. Michael, one of the principles who was scheduled for our initial consultation was unable to keep the appt., but his partner, Marshall did come. We were delighted with Marshall's suggestions, knowledge and personality, and requested a sketch and bid. Although the bid was delivered later than promised, we chose Arbor Creek for our $25,000 landscaping project (retaining walls, sod, sprinkler systems, softscape, etc.) We were added to the calendar and excitedly began taking "before" photos. We then endured two no-shows, for which we had to call Arbor Creek and inquire of their whereabouts. The weather had caused problems in several subdivisions, and since this was their "bread and butter," Marshall asked to reschedule a third time saying, "nothing will keep me from showing up on Monday." We were understanding and rescheduled yet again. On the morning of the third rescheduled appointment, we got a call explaining that an employee had taken the backhoe out "bush-hogging" over the weekend, that the blade was now broken, and that they must go to Austell to replace it. Marshall offerend to come two days later, following a holiday. Because we felt that Arbor Creek should have shown up this time, even if it meant renting a backhoe from Home Depot, we informed Marshall that their services were no longer needed. If you are looking for a reliable company, continue looking. Good luck!
Posted: 7/05/2006 • Last edited: 1/02/2008 • Link to this review
We located Arbor Creek Landscaping through Kudzu.com and we are so grateful for the service! We absolutely LOVE our backyard! We could not have made a better choice. Arbor Creek did a huge job for us that included clearing out a wooded area, excavating to add approximately 15 feet of additional grass and flat land, taking down a number of trees, planting additional trees around the perimeter of our property, and installing a retaining wall that is 5 feet high by 125 long! We met with a number of landscapers for this project, and when we met with the principals of Arbor Creek, we knew we had found the right team. We felt very comfortable with them throughout the entire process. We were always able to reach them by phone, and if we left a message, we received a call back almost immediately. The crew showed up when they said they were going to, worked hard and fast to complete the job in a reasonable time. They also worked with us on scheduling to accommodate our Homeowners Association Approval Process. We honestly could not have been happier. Our retaining wall is so beautiful, with a cascading staircase that they designed! And we did not break the bank. This is a fantastic company and if you are looking for a reliable landscaper who cares - this is the company you need to call!
Posted: 4/07/2006 • Last edited: 1/02/2008 • Link to this review
The professionals from Arbor Creek filled and graded my yard, installed a sprinkler system and layed sod in the spring of 2005. The estimate was accurate and helpful, the work was done on time and to my complete satisfaction. All involved were professional and knowledgeable. They cleaned up after completion and the result is the best yard in the neighborhood. I highly recommend them.
Posted: 9/20/2005 • Last edited: 1/02/2008 • Link to this review