Our home was severely impacted by a small tornado during the past June storm in Atlanta. We had close to 30 large trees that were fallen in our backyard with several being completely de-rooted. We were very concerned with the clean-up job and how to remove the fallen trees and the root balls. After some research we decided to go with the AbroCut (Professional Tree Service Co.). They seemed very experienced and their price was very competitive to other proposal we had received. From the beginning to the completion, they were terrific. They had a very professional crew, were very careful not to damage our property as a result of their work, they were punctual and on time every day, and they worked full days and completed the work within 3 days The crew then cleaned up the area very nicely. We were extremely pleased with job and would use them again for any tree job we have.
Posted: 8/15/2013 • Link to this review
My wife and I wanted to have about 10 trees removed around our house (most were old & hanging over the house posing a threat). Being prudent consumers, we called 5 tree removal companies for estimates. ArborCut was one of them. While showing the trees to "Alex", I had my doubts as to whether he was a qualified arborist. He said some things that were contrary to the way the other arborists had suggested we handle the trees and roots. When I got the estimate it was WAY lower than the other estimates. And, when I asked for proof of insurance he said he didn't have it with him (all 4 of the other companies provided proof at the time of the estimate). I emailed Alex the next day to get proof of insurance and this was his exact response (errors and all): "We can send you insurance certificate after we sign agrement, this is our policy, after we sign the agreement with you, we will send you proof of insurance with your name on it. Actualy we will submit your information to our insurance agent and they will send it to you." This is completely deceitful and unacceptable. Any legitimate, insured company will be happy to provide you with proof upfront. And, I don't even know what he is talking about - liability insurance isn't handled that way. All I can say is - unless you have a tree out in a field that is no risk of falling on something, and you get the company and each of its workers to sign an Indemnity agreement - I would AVOID THIS COMPANY!!!
Posted: 10/04/2010 • Link to this review