Arcadia replaced my roof and did a great job! Everyone working on my job was friendly and professional. They took their time to do the job right and not just speed through it to get done quickly. Tommy was great to work with, I would recommend Arcadia Roofing without question to anyone!
Posted: 2/22/2012 • Link to this review
Is this place for real? If I could give a negative rating, I would. Let me back up - In 2010, Arcadia Roofing gave me an estimate for the replacement of the roof over my workshop. Like most people, I got a few estimates and ended up going with a different (cheaper) company. Fast forward to last week - I found a leak in a bedroom in my home. I again called around to get quotes and called Arcadia Roofing. Gary came out on Wed (7/27), was nice, and quoted me a fair price. I decided to go with Arcadia, and Gary said they'd call me within the week to schedule. By Friday evening, no call. With a forecast for rain over the weekend, I called Gary's cell & left a v/m, reminding him I wanted to schedule an appt. We got rain Sunday. - Monday, I called the company direct & left a message. - No callback - maybe they're busy due to the recent rainfall? Today (Thurs, 8/4), I again called Gary's cell. He answered & upon hearing my name, he was short & rude. He said they couldn't fix my roof for the initial quote. He told me he'd spoken with Tommy, & Tommy said they'd been out to my house before (in 2010), & didn't want to waste their time. - Funny since I was calling to schedule an appt with them. After I hung up, I thought, why am I defending myself to this guy? Since when is it a crime to get multiple quotes for a job? And, what kind of company, after 1 visit out to give an estimate, says that customer is a "waste of time"? Arcadia Roofing, you suck - grow up.
Posted: 8/04/2011 • Link to this review