Arctic Circle Air, Inc.

4850 Golden Pkwy , St B # 410 
Buford, GA 30518
Phone: (770) 904-3086
Fax: (770) 904-3129
Arctic Circle Air, Inc. Arctic Circle Air, Inc. : Heating & Air Conditioning, Buford, GA



Reviews
Reviews: 1

Posted on 12/2/2013

my favorite so far
arctic circle air was great, i was a little worried when i saw all the reviews but i thought what the heck those are years old . they arrived on time! and they werent able to fix me up because they didnt have the parts so he went out bought the parts and then came right back. absolutely amazing,
but i had an easier time, just to help yall out, reaching their 770-904-3102 number, the lady even answered my call at 11 at night! AMAZING
and lamont gave me such great advice. couldnt be happier!
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 2

Posted on 6/17/2013

Stay away
Arctic Circle Air has been dispatched to my house by my home buyers warranty company 5 times now. Each time has been just awful. They are always late, if they show up at all. In addition to taking forever to get to my house to diagnose the problem, they are very slow to process the paperwork to the HBW company and get the parts to fix the problem. It always takes over a week until my system is up and running. In the winter, the system kept breaking after they had been out so they clearly didn't fix it. Each time it broke I had to wait another week with no heat. Let's not even mention the time I had to wait over a week to get the AC fixed in the middle of the GA summer. Stay away! I've requested that Arctic Circle Air NEVER be dispatched to my house ever again.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 5

Posted on 9/6/2012

Happy customers!
I was referred to Arctic Circle by my home warranty company. To be honest, I was a little skeptical after reading the reviews on here but I was pleasantly surprised by how different my experience was.

They were able to schedule a same day appointment and the tech they sent out was Jimmy. He was on time and professional!
Turned out that I had a bad thermostat installed previously that caused the heat fan to run 24/7. Jimmy installed a new thermostat for no extra cost and also topped up the freon in my system. He also gave us a lot of good advice on how to properly maintain our HVAC system and really seemed to care about us as customers.

Overall a great experience and would definitely use them again!
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 1

Posted on 8/14/2012

Warranty customers are put last
I used our home warranty and was assigned to Arctic Circle Air. Our tenants are both elderly and disabled and I asked the company to help me expedite the process because the house was registering 90 degrees inside. They told us they would be at the house the next day between 11 and 2. At 3pm the following day, I contacted them to find out where their service man was since he had not yet arrived. He told me he was unable to reach his service man. My tenant waited in the hot house and they were not courteous enough to even call and tell us they were late. That was only the beginning of our problems with the air company. Numerous times I would call to find out where our supplies were and to schedule our service. I was told they needed to call the warehouse and that they would call me right back. Three hours later, I called them back to find that they had not called, and did not have an update for me. According to the Arctic CIrcle Air customer service, our parts were available on Thursday morning, but they were unable to find us a time to service until Monday Morning. They treated us as last on their priority list when they finally fixed our air on Monday . THey arrived at 4 after telling us we were their first appointment at 11.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
Reviews: 6

Posted on 8/11/2010

One of the worst.
I'm on a roll with bad vendors. They came out, from 2-10, to fix a flaky coil. Things were working when they came but intermittently, when they left things were definitely broken.

This was a Friday. They had approval to fix the coil from 2-10 but they wanted an extra $500 to do work on top of what was covered. $150 for Mastic. Seriously? It's $10 for a tub. Either way, I never got to argue with them as they refused to call book or book an appointment to fix my A/C. Just never called.

STAY AWAY!
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter
1 to 5 of 17

Put in your 2 cents. Write a review and tell everyone how you felt about this business or service professional.

Is this your business? Would you like to respond to a review? Reply now through your Business Center.

Kudzu Category Sponsors

Coupons
Snappy Electric, Plumbing, Heating & Air
A 25 Point High Performance Tune-up, could be the difference in getting your A/C through the summer without a break-down. Give us a call to schedule your $69.00 tune-up and filter change and receive a lifetime warranty on your existing t-stat! See your technicians for details
ex 08/31/2014  |  view coupon »
Bardi Heating, Cooling & Plumbing
Get $200 in plumbing services for $100. This is for inspection and repair of all plumbing components. Also get $50 off any $150 HVAC repair service.
ex 07/03/2014  |  view coupon »


Other home services categories in Buford, GA
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.