I called and scheduled a 630pm pickup with Brad n he says call at 515 with details again. I call and was told no we cant do tonight. All info as to where n when was confirmed with Brad. Then to top it off when I get upset he was rude, swore every name at me and hung up on me. Now I see why they have one star ratings. Dont use this company!!!! They are a joke n should be out of business.
Posted: 9/26/2013 • Link to this review
Very friendly, slightly difficult to find front office, but great service. The woman working the front desk was kind, helpful, and extremely polite. If you treat people with understanding, they will generally reply in kind. People in this profession are constantly berated, harassed, and treated horribly solely for performing their job. If I'm ever towed again, I hope it's by Aristocrat Towing.
Posted: 8/15/2012 • Link to this review
I cant believe that people like this can get away with this. My friend and I saw them towing her car and tried to stop them from taking it to the yard but the guy was awefull and would not help out a Mom of three and not tow her car that she needed to take her child to practice the next morning. I paid $125 to get it out. What Jerks. When did being a good person come so rare.
Posted: 8/28/2010 • Link to this review
They are very rude. They towed my car out of my housing complex and when I tried to explain my medical situation the guy who said he was in charge said "I don't care about your situation". I told him that I know that I was in the wrong by not parking in my driveway, but due to my pregnancy and diabetic situation could I pay half of the fees. Once again he responded with another rude comment. I believe that there should be laws against people who are just tow happy.
Posted: 2/15/2010 • Link to this review