Arnold and Sons, Inc.

We contracted with Arnold & Sons to complete a kitchen renovation as well as other home repairs. Overall, we feel the work was done well. They were very timely, even finishing the project ahead of schedule. The owner was very responsive to questions and concerns. Even after the project was completed he has returned for all touch ups we have requested.

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I had Arnold & Sons do a few things at my house. Their work was mediocre at best. The grout in my kitchen tile is cracking already (within the first couple months of install). I asked Bion to put something over my brand new granite countertops when grouting backsplash, he said he would but didn't and left grout all over the countertops, on my brand new cabinets and grout water dripping down my brand new $1000 dishwasher which ended up rusting in spots. Though Bion does decent trim work, Tim (who no longer works there) did a bunch of trimwork that was AWFUL and they just caulk all the gaps, that was their response when I showed them the awful trimwork, "Caulk hides everything". There were a few occasions where they would be hours late and would not call or answer their cells. The price was fair but I guess you get what you pay for. Bion also did not cut under our door jam when tiling the kitchen floor. When asked what he was going to do there, he said he would put shoe moulding??? In a door jam??? Tim was a typical arrogant salesman, who I'm beginning to think was the one who wrote all these five star reviews, but like I said he no longer works there. Would NEVER use this company again!!!!!

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Called requesting a contractor to come and give an estimated of the job we wanted to have done on our home. We needed windows, doors and roof replaced. Had appointment for 1130AM on June 26th, 2009. The contractor never showed up and never called to cancel. Needless to say, we were very disappointed.

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Our family has used Arnold and Sons for many years and have always been pleased and aprrecated their work. They have remodled our kitchen, redid our bay window and many other peojects in our home. We know no matter how large or small the project maybe it will always be done properly and at a high standard.

Thank you,
Marie Gibbs

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We wanted to replace windows and doors in our home because of their age and we wanted energy efficient windows. One window was a large arched picture window which we knew would be difficult to replace. Bi did a fantastic job on the entire window replacement project. We were so pleased with his work that we contracted with him to finish our basement into living space. Again, his work was outstanding and he stayed with the quoted price even though several changes were made as the work progressed. Bi is a man of his word. He is a very talented and trustworthy contractor which is so rare today!

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