Displaying 16-30 of 199
I am so thankful to Derrick for fixing our plumbing problems! The original contractor supposedly had our house "plumbing ready" - but it wasn't! Derrick was excellent - very professional and helpful - and he made sure that everything was installed correctly. I wish we had used him the first time! Thank you, Derrick!
Posted: 4/09/2013 • Link to this review
Called about a leaky pipe near our meter. Owner Derek Bell said it'd be a simple job so would we want to do it ourselves? He was even willing to describe what had to be done. He gave a quote and even a referral if we needed it done today (closing early due to NYEve). AMAZING generosity. Still deciding what to do, but we'll definitely remember him when we need to hire a plumber!
Posted: 12/31/2012 • Link to this review
After a frantic call from my elderly mother about a leak, I found and called Arrowhead Plumbing based on great Kudzu reviews first thing Monday morning. Leo showed up at her house promptly and addressed the issue. Professional, courteous, and fair, we will definitely call him again! Thank you Derrick and Leo for handling our problem so quickly!
Posted: 9/10/2012 • Link to this review
Arrowhead Plumbing was referred to me by a neighbor who had the same problem that I had...busted water pipe under the driveway. I called and spoke with Derrick who was very friendly and professional. He came out evaluated the situation .. he advised that the power companies had to come out mark off the power lines before they could begin any work. I thought it would take a couple of days, but they all came out before he left! That's quick service. He called me later to advise that everything was a go and the crew would be out the next day to complete the work. The crew was exceptional!! All work was done professionally, they explained what was going on throughout the process. After they finished they cleaned up and put everything back the way it was originally. I am 150% satisfied and would recommend them for your next plumbing needs.
Posted: 6/18/2012 • Link to this review
We had the main water line to the house to break. Arrowhead was the only company who was willing and able to install the new water line under our concrete slab. They had the 'technology' to make this possible, and it was completed in an expeditious manner. Both Derrick, the owner, and Stacy who performed our services were outstanding individuals to work with. Top Quality, Professional, and Honest. We would recommend them wholeheartedly if you are in need of plumbing services. Customer satisfaction seems to be their motto of operation. I even received a telephone call the next day to see if everything was working well, and whether we were satisfied with the work performed. It's hard to find this type of quality and reliable service these days. Thanks for a 'fantastic' job.
Posted: 6/10/2012 • Link to this review
I had the pleasure of speaking with Derrick this morning about a problem with a stopped up toilet. I was attempting to work out a fix for my problem as Derrick assured me that I was moving in the right direction. He talked me through my situation to resolve and even followed up with me, like he said to ensure I had completed all of the work. Kudos to you Derrick - you are a great teacher!!
Posted: 5/22/2012 • Link to this review
Arrowhead Plumbing was referred to me by a vendor. On 3 occasions Leo came out to "fix" plumbing issues. Each time I got an appointment within 24 hours, and Leo was always exactly on time. He was very thorough in advising me of the problem and its solution. The price he quoted was what I paid - no extras. He never suggested equipment / services I didn't need. In fact, on one visit to repair a fridge, he advised that he could make the repair, but it would be too expensive for an appliance of that age that would probably continue to have problems and, if it were his, he would just buy a new one (which I ultimately did - from Sears). And then he didn't even charge me for the call - said he "didn't do anything". His work always appeared professional. He was pleasant, knowledgeable and fast. And he left everything spotless. In my contacts with the company I get the feeling that honesty and great customer service are important to them. I have no idea where their prices rate. (I don't have the time or the patience to have 2 or more repairmen come out to give me a quote on a job.) I have to assume Arrowhead is competitive (plus they have coupons on their website that they honor). In any event, I feel they are a quality provider. I will continue to use them and have no hesitation in recommending them.
Posted: 5/16/2012 • Link to this review
Highly professional, prompt service,easy to work with, respectful, upfront and honest. While out of town on business, my water heater began having problems, I found Arrowhead Plumbing on-line and after reading so many great reviews I gave them a call. They were sensitive to my situation and responded in-kind. I will definitely call them again.
Posted: 4/29/2012 • Link to this review
After a nightmare with my water heater and pressure reflief valve in the house, I found Arrowhead on the internet. Derrick was a pleasure to deal with and was able to basically drop everything to fix my problems. Leon and John that did the work were excellent to work with and had an exceptional eye for neatness and detail. I would highly recommend Arrowhead.
Posted: 4/04/2012 • Link to this review
My experience with Derrick Bell at Arrowhead Plumbing was the best I have ever had with a plumber. He was able to come right out, determined what the problem was and corrected it to perfection. He was courteous and pleasure to business with...I have no doubt you will have a similar experience.
Posted: 3/22/2012 • Link to this review
Our water heater burst on a Sunday night. We called Arrowhead Plumbing Monday morning and were able to set up an appointment for that day. Within 3 hours they were there and had the new water heater installed by 3pm. After it was installed they took the time to explain how the new unit worked. They were prompt, courteous, polite, cleaned up the area after the work was done and were very respectful of our time. I highly recommend them!
Posted: 2/09/2012 • Link to this review
I had a leak under my hot water heater and had to cut off the water to my house. My homeshield warranty sent a plumbing company that was not honest. Their company gave me a very high estimate that did not cover installing a new line from the street. The company also lied when fixing the cutoff valve in the house. They said they had to move the water heater to replace the valve at a cost of $285 to me. After contacting Mr. Derrick Bell from Arrowhead, he suggested the plumber cut a hole in the sheet rock to fix the valve. He was very upset. However, he cut a hole and fixed the valve which did not cost me. Derrick Bell gave me a better solution, better estimate and great advice. He educated me through the process and ensured I understood the problem and my options. He was prompt and did what he said. He and his crew really cared about me and fixing my problem. I can't say enough good things about them. I HIGHLY recommend this company! Derrick Bell is humble and honest. Thank you Mr. Bell.
Posted: 2/04/2012 • Link to this review
I had Arrowhead come out to a rent house we own. I had them replace the faucet on a garden tub. It took a lot more than expected because the imbeciles who built the house did not leave an access door for the piping, but after cutting out a new access door and coordinating with a tile layer, they got it taken care of. Highly recommended.
Posted: 1/26/2012 • Last edited: 7/25/2012 • Link to this review
Who would have thought that I would be writing an excellent review for a plumbing company. I did everything wrong to make the sewer backup worse before I called a plumber. Stacey arrived on time, was friendly, and quickly solved the problem.
Posted: 12/14/2011 • Link to this review
Arrowhead Plumbing offers a variety of green products and services; tankless water heaters and more!