Arrowhead Plumbing offers a variety of green products and services; tankless water heaters and more!
I was referred to Derrick Bell with Arrowhead Plumbing by a neighbor--we had a major leak in our water meter box by the street. Within minutes Derrick was able to troubleshoot the issue and... diagnosed it as a leaking sprinkler valve. He could have charged me a $150 for a service fee, but he didn't charge me a dime! I was impressed with his customer service and professionalism, and he has definitely earned a customer for life! Thanks. Kasey ZittleVIEW MORE »VIEW LESS »
Recently we had a plumbing emergency at our home and contacted Derrick Bell of Arrowhead Plumbing. Derrick personally visited our home with a colleague to assess the situation. He identified the... problem and his team were back to fix it the next day to our complete satisfaction. What impressed us the most about Derrick’s team was their professionalism. From the office folks calling to confirm the appointment, to them notifying us when the team was on the way, to the work being done in a high quality fashion, they are a great business to work with. I highly recommend Derrick and Arrowhead Plumbing for your plumbing needs. You won’t be disappointed in the results! Rich BartolottaVIEW MORE »VIEW LESS »
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I noticed a leak in my main water line. Arrowhead came out to the house a few hours later and provided an estimate. They were very polite, profession and courteous. Their representative very clearly defined what work was required. The yard was marked the following workday and a team of workers showed up the next day to replace the main water line. The team that showed up was also very polite, profession and courteous. They quickly completed the task, cleaned up and moved on. The price seemed very reasonable for the work performed. The next day I received a phone call wanting to make sure all the work was done to my satisfaction. Overall, very impressed with the company and I would recommend their services.
Posted: 9/28/2011 • Link to this review
As a 1st time user of Kudzu, I was impressed! Stacey was polite, prompt, professional, & fixed all our toilets. He was very neat in his work & also patient to let my husband follow him & answer his questions. The value for the work done was impressive. I will call Arrowhead back for the next job. Thanks so much for a great job at a fair price. I'm recommending this business on my Facebook page! = )
Posted: 8/29/2011 • Link to this review
Called Arrowhead after reading great reviews. My plumbing was making a lot of noise and I wasn't sure what the problem was. They took their time and found the source of the problem and were able to fix it. They did this even in the pouring rain. I really appreciate their diligence in finding and correcting the problem and would recommend them to my friends and family. Excellent Job and competitive price.
Posted: 8/29/2011 • Link to this review
Another plumbing company that wasn't "All Good", wanted $800 for my issue and Arrow charged me under $300. It was a simple procedure (so I thought, but the other plumbing company wanted to charge $800 and didn't even look at the toilet. Arrowhead told me over the phone an estimate and when he finished it actually was less than what he quoted over the phone! The guy who came over was very nice, respectful, and wanted to help me. He took his time and even looked at the other toilets and faucets and my waterheater in my home to make sure there were no other issues! I can't say enough about how great they were!! I wish all people were honest and willing to help like Arrowhead is!! I will call for ALL my plumbing needs! Thank God for people like them!! Excellent service!!
Posted: 8/22/2011 • Link to this review
Arrowhead's tech, Stacey, came out to my house and not only fixed a plumbing problem that I had, but also gave me expert advice on another plumbing concern that I had. These people are professionals in what they do. They have earned all of my future business on plumbing needs! Thank you Arrowhead Plumbing!
Posted: 8/10/2011 • Link to this review
I hired Arrowhead to fix / replace an incorrect Pressure Reducing Valve installed by my previous plumber, which had failed (pressure was increasing back over 80 PSI each night) after only six months of use. I contacted Arrowhead though Kudzu late one night and got a prompt email and phone call the very next morning, with a non-emergency visit scheduled within a few days, which I was happy with. Arrowhead went above and beyond and was able to get to me days sooner because of their efficiency in helping other customers scheduled ahead of me. Arrowhead replaced my PRV and even helped me with another small problem. They are very professional and even gave me a follow-up call to make sure that the service met my expectations. I must say that their service EXCEEDED my expectations and I will certainly be using them for any future plumbing needs.
Posted: 7/30/2011 • Link to this review
My water heater broke down on a friday. I called so many different places and they all said they would stop by to look at it on monday. Only one promised to stop by on saturday, but after waiting for a couple of hours for the service guys to show up, I had an appointment to make so I called and cancelled. I spoke to arrowhead in lawrenceville, and the owner talked me through a few things over the phone, and viola, my water heater started working again. I'm so glad he talked to me to make sure it was something that could be remedied before driving to my house and charging me a $85 service fee for something that took less than a minute to fix. Needless to say, if I need help again, I will always call them again.
Posted: 6/18/2011 • Link to this review
I have had several outstanding experiences with Arrowhead Plumbing.Each time this company has serviced me I have been thoroughly satisfied with the price,professionalism,and quality of service.I would most definitely recommend Arrowhead Plumbing to anyone in need of plumbing services.My most recent experience was an emergency which they handled with calming expertise and professionalism.One of the outstanding qualities of this company is that they will take the time in some cases to talk you through minor repairs that don't necessarily require a service call.This type of service really speaks to the integrity and character of this company.Great job Arrowhead...
Posted: 6/16/2011 • Link to this review
Called Arrowhead for a clogged sink line. Derrick the owner was excellent at asking a novice like me what was happening. He assigned Stacey Estes to us. Stacey arrived on time. Was very nice and let us know up front what we were looking at dollar wise before he began. Stacey went the extra mile to clear the line from a very stubborn clog. Arrowhead came recommended and I recommend them too.
Posted: 6/03/2011 • Link to this review
We just recently had a full bath and laundry area installed with an upflush system in out basement. They did an Excellent Job, they were VERY professional and the price was right! We look forward to working with them and recommending them to anyone who needs an honest Plumber!
Posted: 4/27/2011 • Link to this review
In a panic and after speaking to two other plumbing companies, I finally called Arrowhead based off of their rating to potentially replace my hot water heater. Derrick was able to give me a fair price (25% lower than my other estimates), based only on a phone call. Basically, he told me that if what I described was accurate as to where my water heater was located in my house (the more difficult the location the higher the price because of the time and labor) then he would stand by the price he gave me on the phone. When his guy came by he verified what I said and THERE WAS NO SURPRISES. Additionally, Derrick's representative (the plumber Arrowhead sent) was very friendly and professional.
Posted: 4/26/2011 • Link to this review
I contacted Arrowhead after finding a leak coming through the ceiling in my garage. Their schedule was completely booked but they found the time to handle my problem. I was certain the problem was in the bathroom but Stacey quickly determined it was a faulty valve in the laundry room that had been leaking for 8 days! He fixed the problem and was done within an hour. Professional, reasonable and responsive. Thank you.
Posted: 4/14/2011 • Link to this review