Displaying 46-60 of 200
We just recently had a full bath and laundry area installed with an upflush system in out basement. They did an Excellent Job, they were VERY professional and the price was right! We look forward to working with them and recommending them to anyone who needs an honest Plumber!
Posted: 4/27/2011 • Link to this review
In a panic and after speaking to two other plumbing companies, I finally called Arrowhead based off of their rating to potentially replace my hot water heater. Derrick was able to give me a fair price (25% lower than my other estimates), based only on a phone call. Basically, he told me that if what I described was accurate as to where my water heater was located in my house (the more difficult the location the higher the price because of the time and labor) then he would stand by the price he gave me on the phone. When his guy came by he verified what I said and THERE WAS NO SURPRISES. Additionally, Derrick's representative (the plumber Arrowhead sent) was very friendly and professional.
Posted: 4/26/2011 • Link to this review
I contacted Arrowhead after finding a leak coming through the ceiling in my garage. Their schedule was completely booked but they found the time to handle my problem. I was certain the problem was in the bathroom but Stacey quickly determined it was a faulty valve in the laundry room that had been leaking for 8 days! He fixed the problem and was done within an hour. Professional, reasonable and responsive. Thank you.
Posted: 4/14/2011 • Link to this review
Arrowhead saved me thousands of dollars. Recently, I had a water overflow in my laundry room and a drippy faucet in my shower. A different plumber came out, replaced the faucet head in my shower and "investigated" the overflow in my shower. They said they needed to replace the entire main pipe under my house and that the cost would be 2300 dollars. They left my house with nothing fixed and the shower was pouring water worse then before. They charged me 700 dollars for their "investigation" that day and still wanted an additional 2300 to replace the pipe. The next day I called Aarowhead for a second opinion. They came out, cleared my drain, installed a vent and replaced a washer. They charged me much MUCH less then the other company. It's been a few months since they fixed it but they did such a good job I thought I should get on kudzu and say so. Everything is still working beautifully. It's nice to know there are still a few honest people out there. Thanks Arrowhead!
Posted: 3/29/2011 • Link to this review
I just had service from arrowhead and I was extremely pleased with the work, explanation of the work, the courtesy and knowledge of the technician, Stacey.
Posted: 3/26/2011 • Link to this review
Thank you for allowing us to service you. Please keep in mine all our workmanship is warranted for 2 years. Any questions please don't hesitate to call me. Derrick Bell
Recently, I had a leak from my upstairs shower and I thought it was going to cost about $1,500 to repair. The Lord was nagging at me to give Arrowhead another try, so I did. As stated in my previous review, they have excellent customer service and the same holds true today. The plumbing technician that came had covers on his feet and was very cordial and said my leak was only a bad drain. He fixed it within the hour. I even offered to sweep the floor and he said that he would not allow his customer to clean up after him. He even checked my pressure outside to make sure that it was at an acceptable level. Overall, I am pleased with Arrowhead and because of their overall service and previous willingness to rectify the situation from my previous review, I will be calling them if needed in the future (hopefully not in the near future;)). I would definitely recommend them to others.
Posted: 3/23/2011 • Last edited: 8/24/2015 • Link to this review
Sorry you were not satisfied with the service that Arrowhead Plumbing provided in your home. We strive to provide courteous service as well as quality workmanship. If there is plumbing work performed by Arrowhead Plumbing that has not met your satisfaction, please give me a call so we can address your concerns. Thank You.
We had used Arrowhead Plumbing a few months back when our pressure regulator needed replacing. They were local and reasonably priced, especially when compared to some of the other quotes we had received. When our water heater went out on Sunday 9/18/11, we called Arrowhead Plumbing first for a quote. It was the original water heater in our 25+ year old home so it was expected. After getting an initial quote we called one other plumbing service. They stated they would need to schedule an appointment before they could confirm how much it would cost, but they did provide us with a ball park well above what Arrowhead Plumbing had quoted. My husband immediately called Derrick back and scheduled our appointment for the following afternoon. Stacey was polite, professional and efficient, just as before. He called to let me know he was on his way, arrived on time and from what I can tell thus far, did a fantastic job. Thank you, Arrowhead Plumbing!!!!
Posted: 2/24/2011 • Last edited: 9/20/2011 • Link to this review
After recurring blockage in a basement bathroom, Arrowhead suggested i have the drain checked by video. The camera showed a break under cabinet. The initial diagnoses was jack hammering basement and $$$. I was very happy when they found a hidden back flow preventer. Honest, professional, quick response. Just what i was looking for in a plumber
Posted: 1/24/2011 • Link to this review
Arrowhead helped me with an emergency situation with a water heater. They responded fast, took time to explain what happened, and discussed options to address the issue. The plumber was very courtious and explained what he was doing during the job, and was not bothered by my hanging around. Job was over before I knew it. Would definitely recommend to anyone needing plumbing services - I know I will call them next time I am in need. Jim
Posted: 1/13/2011 • Link to this review
Contacted Arrowhead regarding a water leak-came to evaluate the same day. Notified the water department of an emergency situation and agreed to do the work on Saturday due to inclement weather forecast. Actually showed up early on Saturday and completed the extensive work the same day. Very professional and I will use them again at home and in my business!
Posted: 1/09/2011 • Last edited: 1/10/2011 • Link to this review
My continual experience with Derrick Bell and Nigel Boyd has been outstanding - whether on the phone or in person. Great Service, High Quality, Very Fair Price and Patient - they take the time to explain plumbing to "the layman" such as myself, and they take the time to answer my many, detailed questions. All while doing their best to save you money without compromising quality!! Who else does that? I'm obviously not the only one that thinks they're outstanding - I took the time to read all of 145 reviews (inc. mine) Arrowhead has received thus far - 136 are 5 Stars and 7 are 4 stars - a 99% Great/above average rating. I have used them on my house and my rental house; I have recommended them to friends - I need no other plumber, and in my opinion, neither do you.
Posted: 1/07/2011 • Last edited: 1/10/2011 • Link to this review
I don't know, maybe I got someone on their bad day, but when I called these people to help me with my water heater's pilot light that wouldn't stay on, the guy I spoke to was quite rude and seemed bothered that I even called him. Without even coming over and looking at my water heater he said I needed a new water heater telling me that I had a bad regulator, just because it was an old heater. He even tried to suggest I didn't know how to light the pilot light. When I asked if it could just be a bad thermocouple, he acted as if he didn't even want to try that first and only seemed to be interested in replacing my entire unit. After not being satisfied with the way I was treated, I called another plumber who came by the same day and low and behold, it was a bad thermocouple, while the plumber did suggest I replace the heater since it was so old, he did not pressure me in doing so and fixed the water heater for the night and gave me a few days to decide it I wanted to apply the service fee to a new heater. Beware of the fake reviews: Notice how the two reviews after mine are all five star and the so called members only have 1 review with their join date the exact date they posted this review. The more I read these reviews from 1 review members, the more I suspect a good majority of these reviews are FAKE. Buyer Beware.
Posted: 1/05/2011 • Last edited: 1/10/2011 • Link to this review
Sorry you felt as if the Arrowhead Plumbing Representative was rude. We suggest to our customers not to spend unnecessary money replacing the thermocouple on water heaters over 10 years old. You stated that the other plumber had also suggested that you replace your water heater. From our experience with most customers, they do not feel comfortable with lighting water heaters. In an effort to provide superior customer service, we ask a series of questions over the phone which may solve the customer's plumbing problem, therefore, saving the customer money. As you can see from other satisfied customers, Arrowhead Plumbing provides prompt and courteous service as well as reasonable rates. Arrowhead Plumbing hopes that the service you received from the other plumber has resolved your plumbing issues.
We see that you have posted a comment regarding the customer reviews for Arrowhead Plumbing. The customers have taken time out of their busy schedules to write the reviews about the services they have received from Arrowhead Plumbing. Again, we hope that the service that you received from the other plumbing company has met your expectations.
Arrowhead and Derrick are definitely committed to their customers. We had a leaking valve that we thought would need to replaced but Derrick was able to help us out at the lowest cost. His help saved us money and time on this Christmas Eve. Thanks Derrick.
Posted: 12/24/2010 • Link to this review
I just purchased a home and the home inspector advised me that he tried everything, but could not get water to my master shower. So I called Derek and he sent over Nigel. They fixed the problem which was a lever that no one else knew about. At No Charge. Needless to say they are my only plumbers to this date. In JULY- 2012 this Company did it again and helped me fix my garbage disposal from the phone after I described the problem. NO COST TO ME AGAIN!!! This does not happen now a days!!! That's why their my plumbers for life!!! Thanks Arrowhead!
Posted: 12/13/2010 • Last edited: 8/22/2012 • Link to this review
Arrowhead Plumbing offers a variety of green products and services; tankless water heaters and more!