Arrowhead Plumbing, LLC

(678) 436-5472 www.arrowheadplumbing.com... »

Business overview

Service Area

  • Barrow/Walton County
  • Buckhead
  • Buford
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Norcross
  • Snellville
  • Stone Mountain
  • Tucker

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 8:00pm
  • 12:00pm
  • SUN

Green Credentials

Arrowhead Plumbing offers a variety of green products and services; tankless water heaters and more!

Reviews

View More »

Quick service, 12/20/2014

The plumber was very knowledgeable in fixing the problems we had. He was quick to fix a clogged shower drain. Also a toilet that has not been working for many years. We are happy with their... service.

VIEW MORE »VIEW LESS »

Misdiagnosed and overcharged, 9/23/2014

My tenant complained that the washing machine drain was overflowing. I was referred to Derrick of Arrowhead Plumbing. He came out and said the problem was my water heater, not the drain. My water... heater was under warranty, so I got a new electric water heater. He charged me $600 to install it with a new electric cut-off switch. The problem continued because it was the drain, not the water heater. My tenant asked him about a refund of the $600 that didn't need to be spent. Derrick said he wouldn't refund the money, he said, "Now it's legit" meaning up to code with the cut off switch. He then gave me an outrageously high price to fix the original problem. Needless to say, I went elsewhere.

VIEW MORE »VIEW LESS »

Displaying 61-75 of 193

Reviews

WPY123

Reviews: 0

Arrowhead Plumbing

Tyrone, the plumber who came to my house, was punctual, professional, and very knowledgeable. I am very pleased with the work and will recommend Arrowhead to any friend or family member who needs a plumber.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jamibrad

Reviews: 0

Wow. Incredible!

I had previously used Arrowhead to help with a clogged toilet (that it turned out my two year old was storing crayons in.) I was so pleased with the prompt and efficient service that I called Derek at Arrowhead again, this time about a dead garbage disposal that I assumed would need to be replaced. He laughed and said, "I'd feel bad about stealing from you . . . in fact, it's so simple I'll tell you how to fix it." He walked me through it patiently and charged me nothing. End result, good as new. I wish Kudzu gave six stars . . . this is the kind of personal, kind, small town service that your grandparents wistfully reminisce about at Thanksgiving.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

dorishaffer

Reviews: 0

Great Plumbing Work

Stacey Estes did a great job with our plumbing issue today. He was helpful, knowledgeable, and thorough. Highly Recommended!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

tschaefe

Reviews: 0

Stands Behind Their Work

Six months ago Derek Bell at Arrowhead Plumbing did a job at my home. A separate plumbing issue arose last Saturday (unrelated to his work). Unable to figure out the problem, I called him for help. In response, he drove 30 minutes to my house at 5 PM on a Saturday dressed for his evening plans with Mrs. Bell in the front seat. He helped me for 35 minutes until I discovered the source of the problem and wouldn't accept any payment. That type of service simply doesn't exist in today's world.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

dianne1089

Reviews: 0

Excellent Service

I called Derrick at noon from my office to find out when I could get a pressure reducer valve replaced. When I told him the problems I was having, he decided it better be done today. At 2:00 I received the call that they were on the way! Stacey Estes was the technician that installed the valve. He did it after explaining the cost and the necessity very thoroughly. I am very impressed and will definitely use Arrowhead again when needed. Dianne Ney Dacula, GA

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

atlantabetty

Reviews: 0

Amazing service!

I had been having some problems with my toilets and my sink had been dripping for a while. I called Derrick at Arrowhead Plumbing and was greeted courteously and a time was scheduled. Stacey came out (ON TIME) and told me what was wrong. I had to get 3 new toilets...YIKES! So, that's the bad news; the good news, is they gave me a great price, treated me like I was part of the family and gave me some advice for future stuff. I HIGHLY recommend you trust all your plumbing needs to Arrowhead. They're really wonderful!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

ted256

Reviews: 0

Leak in wash room

Thought I had a stopped drain but the washing machine was the problem that was causing the leak. There was a leak in a water supply facet that was fixed by tightening a nut. No charge. Thanks guys you are the greatest.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

hgajria

Reviews: 0

great guys with a great service.

Had to get a new gas water heater installed. I saw their reviews on KUDZU and decided to give a try. I had a slightly cheaper installation quote by $50 from another contractor. But, Derrick was very professional. True to his word, he sent his technician Stacey for this. My charge was $300 bucks for installation. They were very professional and did an excellent job with a 1 year guarentee on their work. I would highly recommend them and use them again when needed.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

JJohnson1205

Reviews: 0

Great Service

I've used Arrowhead Plumbing twice now and have been extremely satisfied both times. I'll continue to use them for my plumbing needs. Great service and fair pricing.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

manh262

Reviews: 0

Excellent customer service !

Had a problem with my water heater and talked to Derek, and worked out a time where I would call Stacey a couple of hours later. Derek followed up with Stacey and Stacey called ME when he didn't hear back from me soon after that. I was able to schedule an appointment, and Stacey showed up the next morning and was very professional and found the problem, and had it fixed within 30 minutes. And at a very good price too. You don't get customer service like this very often. I strongly recommend them.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

poopyhead

Reviews: 0

Grade A small business company

Owner was GREAT to deal with. Pricing was home owner friendly. Service was fast and high quality. I was impressed with call back validating repair satisfaction. Highly recommend and I will use in the future, if needed again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jd031068

Reviews: 0

great experience

I called them late last week about a tapping in the wall which sounded like a leak, Stacy came out today (Monday) on time and he is extremely pleasant and curtious. Of course, no tapping at all happened (isn't that always the way?). He checked all he could check (w/o opening the wall, which with no tapping, why do it now). If it returns, I will call them again or if I have any plumming need I will. Every part of my experience was a pleasure.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

MamaMayfield

Reviews: 0

Another Satisfied Customer!

I recently e-mailed Arrowhead when I found water seeping up from the floor near my washing machine that I suspected was coming from a leak inside the wall. Derek called me back the same day and then called again when I did not return his call. Stacey just came out to evaluate the problem and do the repair. He did a great job explaining everything to me. I very much appreciate that he tried the simplest and least expensive fix first, and luckily it worked! He was on time, friendly and efficient. I now have a new plumber!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

robinpetsitter

Reviews: 0

They did not take advantage ...

On Friday January 29th I called Arrowhead Plumbing; I had water leaking from around my toilet in the guest bathroom. I spoke with Derik and was so surprised when he told me he thought I needed a septic tank company not a plumber! Derik could have made the appointment and charged me for the visit Ö but he didnít. He even recommended a company and gave me their phone number! What a breath of fresh air; a company that dose business honestly and because of this I will use Arrowhead plumbing for all my plumbing needs.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Algirl30046

Reviews: 0

This company is awesome!

We woke up Tuesday morning and had no hot water in either the master or guest bath. I called Arrowhead Tuesday morning and left a message. Derrick returned my call within 10 mins and scheduled an appt for the next morning at 8 am. It was such a wonderful surprise to see Stacey at 8 am! I could not believe it!! Stacey did an awesome job. In addition, Derrick called me the next day to check on the job. This is an awesome company! Arrowhead will be my plumber for any plumbing needs in the future.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

Album: Generic
1 of 5