Arrowhead Plumbing offers a variety of green products and services; tankless water heaters and more!
I called last minute with an emergency hot water heater request and even as a new customer I was treated with respect and taken care of promptly even though it was after hours. Furthermore the... professionalism put forth by their employee Jose Bussot was above and beyond, because of him I am a customer for life. He was on time, caring and thorough, even though it was well past the end of his work day. To take matters even further he came out on Saturday (his day off !) when I ran into trouble getting the system back up and running. Again, I canít say enough about Jose or about the company as a whole thanks again!!VIEW MORE »VIEW LESS »
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I recently received a high quote from my "regular" plumber (a big name company) for a new water heater and water pressure regulator (since, according to them, my pressure was "way too high.") The quote for these two services was $2,055 ($1405 for the water heater and $650 for the pressure regulator). I decided to get a second opinion. I went on Kudzu for the first time and found Arrowhead Plumbing, which had excellent reviews. Owner Derrick Bell was extremely courteous and professional. He sent over one of his master plumbers, Tyrone, on a day that was best for me. The quote was much more reasonable for the water heater AND Tyrone informed me there was nothing wrong with my water pressure!! To think I was so close to going with my regular plumber just because I'm a trusting fool. Live and learn - we gals had better beware of this kind of scam, even from "reputable" firms. I would use Arrowhead again in a minute - I appreciate their honesty and professionalism.
Tyrone, the plumber who came to my house, was punctual, professional, and very knowledgeable. I am very pleased with the work and will recommend Arrowhead to any friend or family member who needs a plumber.
I had previously used Arrowhead to help with a clogged toilet (that it turned out my two year old was storing crayons in.) I was so pleased with the prompt and efficient service that I called Derek at Arrowhead again, this time about a dead garbage disposal that I assumed would need to be replaced. He laughed and said, "I'd feel bad about stealing from you . . . in fact, it's so simple I'll tell you how to fix it." He walked me through it patiently and charged me nothing. End result, good as new. I wish Kudzu gave six stars . . . this is the kind of personal, kind, small town service that your grandparents wistfully reminisce about at Thanksgiving.
Stacey Estes did a great job with our plumbing issue today. He was helpful, knowledgeable, and thorough. Highly Recommended!
Six months ago Derek Bell at Arrowhead Plumbing did a job at my home. A separate plumbing issue arose last Saturday (unrelated to his work). Unable to figure out the problem, I called him for help. In response, he drove 30 minutes to my house at 5 PM on a Saturday dressed for his evening plans with Mrs. Bell in the front seat. He helped me for 35 minutes until I discovered the source of the problem and wouldn't accept any payment. That type of service simply doesn't exist in today's world.
I called Derrick at noon from my office to find out when I could get a pressure reducer valve replaced. When I told him the problems I was having, he decided it better be done today. At 2:00 I received the call that they were on the way! Stacey Estes was the technician that installed the valve. He did it after explaining the cost and the necessity very thoroughly. I am very impressed and will definitely use Arrowhead again when needed. Dianne Ney Dacula, GA
I had been having some problems with my toilets and my sink had been dripping for a while. I called Derrick at Arrowhead Plumbing and was greeted courteously and a time was scheduled. Stacey came out (ON TIME) and told me what was wrong. I had to get 3 new toilets...YIKES! So, that's the bad news; the good news, is they gave me a great price, treated me like I was part of the family and gave me some advice for future stuff. I HIGHLY recommend you trust all your plumbing needs to Arrowhead. They're really wonderful!
Thought I had a stopped drain but the washing machine was the problem that was causing the leak. There was a leak in a water supply facet that was fixed by tightening a nut. No charge. Thanks guys you are the greatest.
Had to get a new gas water heater installed. I saw their reviews on KUDZU and decided to give a try. I had a slightly cheaper installation quote by $50 from another contractor. But, Derrick was very professional. True to his word, he sent his technician Stacey for this. My charge was $300 bucks for installation. They were very professional and did an excellent job with a 1 year guarentee on their work. I would highly recommend them and use them again when needed.
I've used Arrowhead Plumbing twice now and have been extremely satisfied both times. I'll continue to use them for my plumbing needs. Great service and fair pricing.
Had a problem with my water heater and talked to Derek, and worked out a time where I would call Stacey a couple of hours later. Derek followed up with Stacey and Stacey called ME when he didn't hear back from me soon after that. I was able to schedule an appointment, and Stacey showed up the next morning and was very professional and found the problem, and had it fixed within 30 minutes. And at a very good price too. You don't get customer service like this very often. I strongly recommend them.
Owner was GREAT to deal with. Pricing was home owner friendly. Service was fast and high quality. I was impressed with call back validating repair satisfaction. Highly recommend and I will use in the future, if needed again.
I called them late last week about a tapping in the wall which sounded like a leak, Stacy came out today (Monday) on time and he is extremely pleasant and curtious. Of course, no tapping at all happened (isn't that always the way?). He checked all he could check (w/o opening the wall, which with no tapping, why do it now). If it returns, I will call them again or if I have any plumming need I will. Every part of my experience was a pleasure.
I recently e-mailed Arrowhead when I found water seeping up from the floor near my washing machine that I suspected was coming from a leak inside the wall. Derek called me back the same day and then called again when I did not return his call. Stacey just came out to evaluate the problem and do the repair. He did a great job explaining everything to me. I very much appreciate that he tried the simplest and least expensive fix first, and luckily it worked! He was on time, friendly and efficient. I now have a new plumber!
On Friday January 29th I called Arrowhead Plumbing; I had water leaking from around my toilet in the guest bathroom. I spoke with Derik and was so surprised when he told me he thought I needed a septic tank company not a plumber! Derik could have made the appointment and charged me for the visit Ö but he didnít. He even recommended a company and gave me their phone number! What a breath of fresh air; a company that dose business honestly and because of this I will use Arrowhead plumbing for all my plumbing needs.