Displaying 16-30 of 136
The field service and installation folks call ahead when they have an appointment and give accurate arrival times. Nobody else in home service does as well as their installation guys. Thanks for the great service and great products!
Posted: 11/24/2013 • Last edited: 11/30/2013 • Link to this review
Thank you very much for posting a review on Kudzu for my company,it is much appreciated . It was a pleasure to work with you and I know the team enjoyed every minute from the design to the installation process. Keep Rrrrocking. Mr Wellington Goulart.
Recently had them install granite for my bathroom counter top. I did have some problems with the install, but I was able to work out an amicable resolution with the owner and sales rep. Satisfied customer.
Posted: 9/30/2013 • Last edited: 10/16/2013 • Link to this review
I walked in on a Friday, and was surprised to see just how busy they were -- always a good sign of how a business is doing. In the process of waiting my turn, a number of people asked if I had been assisted yet. Again it was a pleasant surprise. Customer service isn't something you get in most places these days. I walked around their facility and really got a different feel compared to how I felt at other granite shops. The selection was great, everyone was friendly, and they took the time to teach me about the differences in quality for all the choices of fabricator out there. I'd completed a project in my home before and didn't pay much attention to the adage ""you get what you pay for"" -- I went with the lowest bidder. That was my first mistake!! After working with Art Stone for a few days, making multiple trips back to make my final selection, I was sold. The professionalism, friendly and incredibly knowledgeable staff set them apart from the other ""competitors"". I just had a level of comfort and trust with them that I hadn't felt with the other companies. From the beginning of my project I was kept informed and treated like I matter. All the way through the end I couldn't have been more pleased. My kitchen looks extremely beautiful !
Posted: 9/30/2013 • Link to this review
I had a wonder experience with Art Stone and specially with Jennifer whom I consider my personal design consultant. She helped me take my kitchen and bathrooms to another level. Jennifer helped me pick out a beautiful backsplash for my kitchen. She truly has a good eye for designs. We convert my old brick fireplace to a new beautiful marble fireplace. Jennifer along with Wellington helped me pick the right colors for my granite countertops/fireplace. I checked several companies before finding Art Stone and I am so pleased that I found them. When first walked into their office I felt at home with all of them. I woud have never been able to afford the high quality and beautiful stones without them. If you walk into my home it looks like something from a magazine.The installer Dilson was a joy to work with, he war very miticulous and his work is excellent! I would truly recommend them to one and all. Thank you Art Stone!
Posted: 9/30/2013 • Link to this review
Art Stone G&M installed granite countertops at a rental house of mine. The countertops look great! They provided lowest quote, worked within a tricky schedule I had to work out with tenants of home, were always on time and communicative. Would certainly recommend them to others and use them in future.
Posted: 9/16/2013 • Last edited: 9/30/2013 • Link to this review
I recently had a horrible experience with Artstone. Everything was fine until I ordered and paid for my countertop. After that, everything went downhill. First, the sink was cut backwards- the template was NOT followed. Second, the sink hole was not centered, so the countertop is half inch longer on one side. Finally, I asked for hard corners and instead got radius (rounded) corners. I should have checked the better business bureau first. Artstone, as of the date of this posting (8/23/2013) has an F rating. The manager/owner, Wellington refused to give me a credit for all of Artstone's mistakes. All I asked for was a return of the fabrication & installation charges. He simply said everything is fine and did not care. Horrible service.
Posted: 8/23/2013 • Last edited: 5/01/2014 • Link to this review
An awesome experience. The quality, service, patience, value, and work ethic is something you don't find anymore. They worked quickly, arrived when they said they would, and were absolutely a pleasure to deal with. Top notch company - HIGHLY recommend!
Posted: 6/21/2013 • Last edited: 9/30/2013 • Link to this review
We were in the market for new granite for our master bathroom. We read the reviews and were very excited to use a local company, Art Stone and Jennifer for our project. Everything went smoothly UNTIL the install. It was HORRIBLE - the installer went ahead and installed an incorrectly cut backsplash, they never called back when they said they would. When they came back again to replace the backsplash the installer was 4 hours late and the 2nd one was wrong yet AGAIN. Finally they got it right after the 3rd time which required the owner to come to the house - who was 1 hour late AGAIN NOT CALLING and not apologetic for being late!!! They left without polishing the countertop and we had to reinstall one of the mirrors that the 1st installer removed, which was unnecessary. THEN they never offered a discount for any of our inconvenience and just went ahead and charged us the balance AFTER Jennifer said she would speak with the owner and call us back - NO CALL BACK. We were soooo dissapointed and anyone who has asked who did the work, we have told them and also told them about our poor service! They made what was supposed to be an exciting upgrade to our home, MISERABLE!!!
Posted: 6/13/2013 • Last edited: 11/15/2013 • Link to this review
Dear Sir, We do apologize for the level of service that you received. This is a poor reflection on Art Stone and not at all renditions of our good workmanship and character that our other satisfied customers could testify to receiving.I am so sorry that a discount was not offered to you and that you felt so poorly treated.I do believe however that the area in question did present some difficulties and our best was given to rectify this matter to your satisfaction.b .I can understand that this is frustrating.Please call the office and ask for Mr Wellington Goulart and this will be rectified. Wishing you all the best .
My wife and I started the long arduous journey of kitchen and bath renovation for our Downtown apartment. We went everywhere.Not one of them could answer all of our questions; it seemed that each one had one or two things that we liked, but not everything. Art Stone Granite & Marble was the only showroom that answered all of our questions, and we could do everything there. First of all their showroom is pretty amazing. They have kitchen cabinets in the style that we wanted, and a great countertop selection and we did our whole bathroom too.We highly recommend. Art Stone even recommended a certified plumber and scheduled the appointment, even told us where to shop for our faucet. Kudos ArtStone
Posted: 5/09/2013 • Link to this review
We used Art Stone Granite & Marble to install Counter tops in our one new home. The staff there was awesome they answered all questions that we had .And the installation went very well, which was done in our absence. The Granite they used was high quality stone. We would highly recommend Art Stone
Posted: 5/09/2013 • Link to this review
We, at Art Stone Granite & Marble have over 12 years experience in the natural stone industry.
We are very proud to have our own fabrication facility right here in Smyrna, Georgia. This gives us an edge over many suppliers in the market with better quality control and more competitive pricing.
All of our installations are performed by Master Installers. This assures you of the highest level of craftsmanship to maximize the beauty of your home.
Our customers range from.. individual homeowners to corporations and multi-unit housing developments.
Our designers work directly with the customers to help pick out the best stone for their individual application.
Art Stone Granite & Marble is dedicated to providing exemplary customer service and the quality of our products is second to none.
Call us TODAY for a free consultation and estimate!
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We offer IceStone surfaces - made from 100% recycled glass and cement to create a high performance, green concrete material.