My partner & I worked for Phil Haxton, owner of Artisan Quality Decks, on a project in Cartersville which consisted of the removal of the existing deck and construction of a new deck. We built the new deck in accordance with standard building code and to the homeowners satisfaction. This project was completed in a timely fashion given weather conditions and lack of organization on Phil's part. (The necessary materials were were not on the job when needed.) Upon completion, Phil paid us LESS than half of the original agreed upon amount for the job. This has forced us to take legal action and secure a construction lien on the homeowners property in order to ensure payment. This is unfortunate for the homeowner since they paid Phil in FULL for the work we did.
Posted: 3/08/2008 • Last edited: 5/18/2008 • Link to this review
We had a 6pm appointment set up for an estimate, but he didn't show up, nor did he call. I understand things come up, but a phone call would have been appreciated.
Posted: 10/12/2007 • Last edited: 5/18/2008 • Link to this review
After much research on trying to find one stop shopping for aluminum fencing and wood deck railing, I came across Artisan Quality Decks via Kudzu. Phil, the owner, responded immediately. He was capable of doing exactly what we wanted. He communicated well throughtout the whole process, which I find a rarity with most contractors. He made sure that we were 100% satisfied with the finished product and made the neceassary changes to do so. THANKS PHIL!
Posted: 8/03/2007 • Last edited: 5/18/2008 • Link to this review
Phil is a great person that tries in every way to make sure that your project is completed as promised. He came thru on everything even after loosing key personnel in the middle of our project. He keeps his word and that is very rare these days. Thanks so much Phil for all that you did to get our sunroom finished!!!
Posted: 5/29/2007 • Last edited: 5/18/2008 • Link to this review
Phil was great to work with and patient in providing different options, while we made up our minds. The quality of Jim's workmanship far surpassed any expectations we had for our new deck. We love walking out from our bedroom through our new door to enjoy this awesome space. We have received numerous compliments from friends and family and are absolutely THRILLED with the outcome!!!!
Posted: 11/14/2006 • Last edited: 5/18/2008 • Link to this review
Artisan Quality Decks just completed our deck screening project and we could not be happier! They were on-time, performed better than we expected and left us with a clean, beautiful deck! Highly recommended!
Posted: 8/07/2006 • Last edited: 6/23/2011 • Link to this review