They were supposed to clean ALL my gutters. But, failed to do so. I noticed one of my gutters was blocked, and they also did not put one of the gutter covers back on correctly, and it's hanging off. I have called Aspen no less than 10 times and left messages. I even spoke with Stacy on my last call, and she said they would call me back. But, NO CALL BACK RECEIVED. I WANT MY MONEY BACK. The job is not completed and the owner refuses to return my calls. That's what I call lousy service.
Posted: 5/15/2007 • Last edited: 1/02/2008 • Link to this review
We were hired to "clean off roof and gutters", ($75.00) and wash patio, ($25.00). Our job was never to clean out the gutters. The gutters have plastic gutter guards which were slipped underneath the shingles and covering the gutters. This was put on by another company! Our company was hired to blow off the roof and gutter guards. We never meant to mislead our customer in anyway. We have reimbursed the $75. The statement of calling 10 times was out of line and hugely exaggerated. We have been serving the Atlanta area since 1994 are are known for our workmanship, honesty and loyalty. Aspen & Roof Life.
For anyone who needs their roof cleaned, or any kind of pressure washing services, Aspen & Roof Life I recommend highly. They called me in advance and showed up!! My roof and driveway never looked better, you could eat off my driveway! They came highly recommened to me by a neighbor and I would recommend them as well.
Posted: 7/21/2006 • Last edited: 1/02/2008 • Link to this review