The over all service was great. From the time my husband made the phone call and recieve information from the time they came to the job. The service technician was very friendly but most of all her new his job. Before he started he explan what would take place and what he was looking for until the job was completed. He share the price of the job before and afterwards. I would refer this company to people and look forward to working with the company very soon.
Posted: 3/15/2009 • Link to this review
I emailed Atech for a rough quote for pumping our septic tank. Within 1 hr I had a response with a high/low rough quote. I emailed back and was able to secure a reservation for 9 AM the next Tuesday morning. Atech arrived on time, asked where to park their equipment, which we found very considerate (they weren't sure if we would need out of the garage soon or not). They got right to work, found our tank quickly, and were able to assess the overall system - giving us confidence that our system was in great working order. Whew, what a relief! They finished the job, replaced the lid, and leveled the area like it had been. You can barely tell any work was done.
Posted: 2/23/2009 • Last edited: 3/03/2009 • Link to this review
My husband was taking a shower and the water wouldn't go down. It was filling up our other tub and leaking in our basement. I called Atech and they were out in about two hours and didn't charge us an "emergency" fee. We couldn't find our septic tank so they waited on me to run up and get a copy of the plan from our County. They could have left and come back but they didn't. Kenyon and the guy that was helping him were great they explained everything and told us how to prevent back ups. They were honest and thorough.
Posted: 1/31/2009 • Link to this review
Three years ago we bought our house. We did not know it was hooked to a septic tank until we had an interior blockage. It ends up the septic tank had not been pumped out for over 25 years. Atech did a great job. Reasonable rates. Did not destroy our plants and bushes. Cleaned up afterwards. Kenyon Morris our "pumper and dumper" was great. A good guy as was his helper.
Posted: 1/12/2009 • Link to this review
Atech came today and diagnosed and solved the problem at a price that was extremely reasonable. I will definitely recommend them to all the people I know. This is the third time in 4 months that I had to call a plumber for the same problem. The first 2 times I called a different plumber who not only didnt fix the problem, had no clue why I had the problem but also cost me a fortune to NOT fix the problem. I am so pleased to finally know whats wrong with my line and to have it fixed all in one day. Kudos Atech and Jameson who was terrific.
Posted: 1/09/2009 • Link to this review
We accidentally punctured a water pipe on Sunday night after Thanksgiving. Worse yet, we had a new water meter/cutoff installed recently by the city and didn't now how to cut if off. Called ATECH and he quickly dispatched a plumber while helping us on the phone to figure out how to cut the water off. The plumber, Jameson, arrive amazingly quick and fixed the pipe quickly as well. And he could not have been nicer about coming out at 11:00 pm on a holiday weekend. Can't really speak to value as we were not really in a position to shop around, but the service was excellent. They even use shoe coveres, which I'm always grateful for. Very professional - felt very comfortable having this nice young man in our home.
Posted: 12/05/2008 • Link to this review
As an owner of a Real Estate company, I have used Atech Plumbing personally and referred them to our clients. They have always been prompt, courteous and done a good job. No return visits required. Recently, I had a major leak...on Thanksgiving Morning! Panic! I called Atech. The customer service lady was great! And...no additional charge for Holidays! He was out in about an hour. The repair was too large to be completed on Thanksgiving as it was going to require 2 men, but the line was patched and off I went to continue with my Thanksgiving dinner for the family and crew. They returned the following day and completed the job! What a relief! This was a major repair. The home is an older home with cast iron pipes. A huge section had to be replaced! They did a great job!
Posted: 12/02/2008 • Link to this review