Athens Plumbing & Well Service

(706) 543-1497 athensplumbing.com »

380 Nantahala AveAthens, GA 30601   map »

Business overview

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

Reviews

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Horrible Business Model, 11/26/2014

Simply wanted them to replace some hardware and just wanted an estimate. I tried for 3 days just to get them to call me back, which should have been my first clue into their customer non-service. I... finally talked to the lady in the office and she basically wanted me to write them a blank check. They were not willing to look at my problem and tell me what it might cost (I didn't even ask for a hard quote). She said they don't do estimates, you have to hire them at their hourly rate and when they finish they will send you the bill. Why would I ever hire a company without a least some estimate of how long it will take and how much it MIGHT cost me? Implies to me that they are just focused on the emergency situations where people don't have a choice and are willing to pay whatever necessary to fix the immediate problem. Fortunately I'm not in that situation. They may do great work, but I'd recommend steering clear of them for fear you will get "taken". They really need to rethink their business model!

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Scheduling Great, 10/14/2012

The scheduling was great. There was almost immediate availability and response. The technician was on time and friendly.

Displaying 1-5 of 5

Reviews

UGAfan3

Reviews: 1

Horrible Business Model

Simply wanted them to replace some hardware and just wanted an estimate. I tried for 3 days just to get them to call me back, which should have been my first clue into their customer non-service. I finally talked to the lady in the office and she basically wanted me to write them a blank check. They were not willing to look at my problem and tell me what it might cost (I didn't even ask for a hard quote). She said they don't do estimates, you have to hire them at their hourly rate and when they finish they will send you the bill. Why would I ever hire a company without a least some estimate of how long it will take and how much it MIGHT cost me? Implies to me that they are just focused on the emergency situations where people don't have a choice and are willing to pay whatever necessary to fix the immediate problem. Fortunately I'm not in that situation. They may do great work, but I'd recommend steering clear of them for fear you will get "taken". They really need to rethink their business model!

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HannahWelch

Reviews: 1

Scheduling Great

The scheduling was great. There was almost immediate availability and response. The technician was on time and friendly.

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ChloeMWalker

Reviews: 1

Very Courteous

Alan & Mike were very courteous and business-like. They explained the problem thoroughly. My dog liked them, too - actually loved them.

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jeromeparsons87

Reviews: 1

Accomodating

APWS was willing to work me in a weekend schedule. Actually called Armour Plumbing and was put off all day. Made one call at 4:00pm and the guys were here at 4:30pm

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huntereric73

Reviews: 1

Clear and Simple Explanation

I would recommend APWS to anyone interested in doing this work. Thy gave a clear and simple explanation of the work needed and completion was as explained.

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