Atkins really impressed us and we're not easy to impress. We've dealt with a handful of alarm companies over the last 30 years at various locations for homes, businesses and investment properties. We had a bad experience with 2 companies in recent years. I desperately wanted to find a company, preferably smaller, that wasn't full of arrogant sales people. dim-witted technicians, and incompetent office staff. I'm no expert on all the technicalities, but I know when I get competent, friendly and prompt service by genuine people not trying to rip me off or sell things I don't need. We wanted that same type of attentive, family-business-type service that we used to get from Ackerman years ago. Well I finally went on a quest to interview almost every alarm company in Atlanta. Almost 10 companies met with me to give me quotes at 1 or more of our currently 4 locations in need of CCTV cameras, alarm services and equipment. Out of that bunch really only a few seemed to be worthy according to my high standards. But Atkins was the most genuine and easy to work with! They did a great job. Thanks!! I noticed the other review here was negative, but I really didn't get that vibe or have that experience with them personally. Exactly the opposite. I was quoted by EMC that I needed new equipment when Atkins pointed out that I needed nothing. I get the feeling that my experience with them is closer to the usual there. I will update if my feelings ever change.
Posted: 12/27/2012 • Last edited: 12/28/2012 • Link to this review