Atlanta's Choice Garage Door Repair Co

I called the main number to have our garage door opener installed. After getting them to match another companies price but not come out for an additional day someone did come and during the time specified. The receipt does not even have this companies name or telephone number on it, it list another name and number and the price to have the spring installed was a lot more than other companies and we had the rollers replaced as well and when we asked about getting a lower price if we agreed to have it all done they agreed to come down $25 but said that was all that they could do. Online there is a $35 off coupon for spring replacement and we bought a new opener as well. When I asked about if we could set up our openers to work both garage doors I was told yes to consult the owner's manual and then when I went to pull my car in the garage after the service man left I realized they did not even install a lightbulb in the opener or ask if I had one to put in there!!!! Here I paid all of this money and then had to drag out my ladder and get up to finish their job!!! I cannot even begin to recommend this company to my elderly neighbors because this is not something they could have done.

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The cost of spring replacement was quite expensive but perhaps most of these kind of companies are, so do your research because you may need to replace both springs and opener. They did show up very quickly and got the job done the same day. The technician was friendly and able. But he did not take the old, clunky opener and metal frame away. I was concerned also about the receipt with a different local company name on it but they did honor their warranty service promptly and without a problem when I later called.

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This company advertises as having the lowest prices in Atlanta. My advice to you is that you do your homework. They do not quote prices over the phone and you could be in for a surprise once the technician arrives. After I was quoted what I felt was an inflated price, I immediately got on the phone and tried to find out what the standard fees were for the service being provided. If a company says that the service being provided is at a discounted price, then they should be able to tell you actual price for service. That was not the case, and I inquired about using their advertised coupon, but was told that the price given was cheaper than the coupon rate. I will admit that I got very upset because I was surprised by the price. After a heated exchange with the customer service representative, I found myself feeling taken and disrespected. I felt worse after I was quoted significantly less prices by 3 other companies for the same service. I immediately filed a complaint on the company's website. I was actually surprised that someone called me back immediately. At the end, the representative did try to rectify the matter and honored the coupon on the Web site. Please know that I take responsibility in this matter as I should have shopped around more, and I advise everyone to do the same.

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Just wanted to recommend this company for garage door repair. I wasnt even sure if they would service my area but not only did I get great service but... more »

I have had this company come out and service our garage door before in the past. They do great work and the price has been very reasonable. I will definitely use you guys for garage door repair again in the future.

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