We purchased three awnings that totalled $5000.00. Ben was great to work with as were his installers. The problem came when they were about 2 years old and the seam split. They came promptly and removed the awning for repair. My surprise came when I got a bill for $500 for the repair. I did not sign a service estimate and was quite shocked that the bill would be about 25% of the value of the awning for a simple repair. Mr. Kimball, the owner was extremely rude and harassed me and threatened to sue over this matter. I cannot recommend such a company with such poor service.
Posted: 11/17/2008 • Link to this review
Atlanta Awning istalled our awning new 4 years ago. Ben was great with helping suggest the fabric, the paddle fan structure, the size and a door covering. It looks new still. They've been out twice to de-install/re-install for house painting and a new roof and their service is nothing less than amazing. We've recommended them to friends and they still thank us to this day!
Posted: 9/25/2008 • Link to this review