Atlanta Chimney Doctor,LLC. House Cleaning Services

Atlanta Chimney Doctor,LLC.

(770) 872-4343 www.atlantachimneydoctor.com »

3008 Jiles Road NWKennesaw, GA 30144   map »

Business overview

"Your Fireplace Specialist" The Atlanta Chimney Doctor is a family owned and operated, full service fireplace and chimney company that uses the highest quality products available. Every job, big or small, gets personal attention. By choosing The Atlanta Chimney Doctor you are assured the owner, with over 20 years experience, proudly provides the service in your home. We are an Accredited Business of the Atlanta Better Business Bureau and a member of the National Chimney Sweep Guild.

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Rooms & Areas

  • Basements
  • Bedrooms
  • Kitchens
  • Living Rooms
  • Patios & Decks

Items Cleaned

  • Chimneys
  • Fireplaces

Schedules

  • Daily
  • Seasonal

Services

  • Animal Removal
  • Chimney Caps
  • Chimney Repairs
  • Electric Fireplace Installation
  • Flue Screens
  • Gas Log Installation
  • Gas or Oil Furnace Cleaning
  • General Chimney Cleaning
  • Home Staging
  • Inspections
  • Liners
  • Waterproofing

Cleaning Types

  • Chimney Sweep
  • Commercial Cleaning
  • Duct, Hood & Vent
  • High Pressure Washing
  • Odor Removal
  • Stain Removal
  • Vacuuming

Service Area

  • Acworth
  • Alpharetta
  • Bartow/Pickens County
  • Buckhead
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Gwinnett County
  • Kennesaw
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty Cleanup

  • After Construction
  • Fire Damage
  • Move Ins & Move Outs
  • Seasonal Cleaning
  • Water Damage

Kudzu's "Best Of" Winner

2012, 2013

Credentials

We are an Accredited Business with the Atlanta Better Business Bureau and a member of the National Chimney Sweep Guild. All Technicians are CSIA and NFI certified. Licensed, Bonded, and Insured.

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 9:00am
  • 6:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • Cash Only
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1997

Documents

[PDF] Frequently Asked Questions

Green Credentials

We recycle all scrap metal and materials. We email as much as possible to conserve paper usage, and recycle in the office.

Languages Spoken

  • English

Reviews

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The best we've ever workied with........., 11/11/2014

We have lived in our home for 25+ years and had a few different companies do Chimney work/cleaning in the past. After reading this companies high reviews we decided to give them a call. I can only... say that working with a small business owner who genuinly cares, has the expertise to back it up and is reasonable with their rates is a harder thing to find these days. They stayed longer than originally planned and I saw how that effected their schedule for the rest of the day and can only hope that if they are ever late to an appointment its certainly not due to them being lazy. We really appreciated their commitment. Would highly recommend to any potential customer without hesitation.

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If quality and expertise matter..., 10/30/2014

Other reviewers gave high marks so I talked at length w/ Chuck (owner) and am very happy with the service and product. I needed a chimney pan (rust in fireplace so I knew there was a leak from... above). I thought his phone quote was high compared to roofer quote who is putting on new roof for me, but I was not really comfortable having a roofer do work on chimney anyway. The quality of the pan from Chuck is superb, won't rust, and has a 10-year warranty -- you get what you pay for. Also it fit right over the existing pan and the sides extend lower than the prior pan did, plus there is a "lip" on sides to wick off rain. Chuck told me the chimney cap was good, so he didn't try to sell me something I didn't need there. The other thing I needed was to check if chimney needed cleaning, but he was going to charge for that. That seemed unreasonable to me, but I was fairly persuaded I was dealing with a top quality contractor, so I said yes, but he then agreed to do the inspection AND CLEANING at no charge if I agreed to buy the pan, which I agreed to. Then, when he actually got out there he said my fireplace had barely been used, didn't need to be cleaned, and so he wouldn't charge me the inspection fee if I'd get the grate he recommended because the one I had allowed wood to touch back chimney wall which could crack it. I agreed (and had also agreed to the pan). In all, very pleased. Honest, reliable, competent, not the cheapest but excellent quality; reasonable.

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Videos & Photos

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Photos (20 photos)

  • R.H. Peterson Gas Logs
  • Custom Masonry Cap
  • Chimney Rebuild
  • Radius Shroud with Pot
  • Chimney Pot
  • Gas Fireplace Insert
  • Gas Logs with new Marble and Mantle
  • Copper Radius Cap
  • Chimney Cap with Radius Shroud
  • Crown Coat and Energy Damper
  • Chimney Fire
  • Dryer Vent Cleaning
  • Firebox Damage
  • Chimney Pan with Radius Shroud with Pot
  • Firebox Rebuild
  • Copper Masonry Cap
  • Custom Masonry Cap
  • Removed Old Firebox
  • Installing a Custom Rain Pan
  • Installed new Fireplace

Deals & Coupons

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Fall Time Special

Expires 2015-01-31

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Displaying 1-15 of 193

Reviews

COBRAMATT

Reviews: 0

The best we've ever workied with.........

We have lived in our home for 25+ years and had a few different companies do Chimney work/cleaning in the past. After reading this companies high reviews we decided to give them a call. I can only say that working with a small business owner who genuinly cares, has the expertise to back it up and is reasonable with their rates is a harder thing to find these days. They stayed longer than originally planned and I saw how that effected their schedule for the rest of the day and can only hope that if they are ever late to an appointment its certainly not due to them being lazy. We really appreciated their commitment. Would highly recommend to any potential customer without hesitation.

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adrianmarcus

Reviews: 0

If quality and expertise matter...

Other reviewers gave high marks so I talked at length w/ Chuck (owner) and am very happy with the service and product. I needed a chimney pan (rust in fireplace so I knew there was a leak from above). I thought his phone quote was high compared to roofer quote who is putting on new roof for me, but I was not really comfortable having a roofer do work on chimney anyway. The quality of the pan from Chuck is superb, won't rust, and has a 10-year warranty -- you get what you pay for. Also it fit right over the existing pan and the sides extend lower than the prior pan did, plus there is a "lip" on sides to wick off rain. Chuck told me the chimney cap was good, so he didn't try to sell me something I didn't need there. The other thing I needed was to check if chimney needed cleaning, but he was going to charge for that. That seemed unreasonable to me, but I was fairly persuaded I was dealing with a top quality contractor, so I said yes, but he then agreed to do the inspection AND CLEANING at no charge if I agreed to buy the pan, which I agreed to. Then, when he actually got out there he said my fireplace had barely been used, didn't need to be cleaned, and so he wouldn't charge me the inspection fee if I'd get the grate he recommended because the one I had allowed wood to touch back chimney wall which could crack it. I agreed (and had also agreed to the pan). In all, very pleased. Honest, reliable, competent, not the cheapest but excellent quality; reasonable.

Atlanta Chimney Doctor,LLC. replied on 11-02-2014

Thanks for the opportunity to serve you.

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mainstreet007

Reviews: 0

no more fumes!!!!!

Chuck and his crew are great. reliable.informative and no clean-up needed behind them They even dusted my furniture before they left. He gives you a honest estimate and not pushy. I had another company say they would have to replace my terracotta fireplace.. Chuck came in with the equipment to clean and insert a damper..We built a fire yesterday and we were so happy not to have fumes in the house.. You will not go wrong with the Atlanta Chimney Doctor I am aready set up for next year cleaning

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sara219

Reviews: 0

Awesome Job.

I can't say enough about Chuck and his staff. From the customer service to making sure my chimney was safe and clean. The chimney sweep was so cool and absolutely clean and know mess. Me being from Miami this was my first experience with a chimney sweep.He even wore a top hat for my kids it was fun. We also had our chimney cap replaced because it was all rusted and since I am from Florida and can't build a fire so Chuck installed some cool gas logs and I love them.Thank you so much for your professionalism. I will be sure to use Atlanta Chimney Doctor again and refer them to all my friends and neighbors.

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tjbncbb

Reviews: 0

no show

I have used this company in the past with good results, but something has changed. I scheduled a cleaning and Chuck did not show up, claiming he had me scheduled for the following day. I had a previous appt the next day, so we rescheduled for today. Again a no show. Luckily I am retired and was home for these missed appointments, but if I were still working this would have been a great inconvenience.

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StevenRoberts

Reviews: 0

Fantastic Experience . . .

It was an all around good service experience. I had the dryer exhaust and chimney cleaned in a timely manner. Will use again.

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suz2681

Reviews: 0

They stand by their claims

Estimate was much less than the other company I called, showed up on time, for the estimate, very professional, actual job was done the next week. Only thing I would say is perhaps a before and after photo should be done by the guy doing the estimating. Hard to see on top of the roof!

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ChicagoKirk

Reviews: 0

Know what they're doing

This is not a fly by night part time job type place. They have the credentials, not a kid with a broom vac, so its good but expensive.

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freddieboy

Reviews: 0

Chimney Repair and Cleaning

I hadn't had my chimney cleaned in over 10 years. At first I had a hart time connecting with Chuck since he was out of town and hard to get in touch with. Everything eventually worked out and they did a great job, no mess or dust in the house. They were meticulous about protecting against getting chimney dust in the house. They showed me pictures of where the chimney cap was starting to fall apart. Chuck gave me a quote to replace the chimney cap and made the repair on time. I was glad I had a new chimney cap since we used the chimney a lot this winter. The final product was everything he had told me it would be and met my expectations. There might have been other chimney sweep cleaners who may have been cheaper than Atlanta Chimney Doctor, but I wanted someone trustworthy who had been in business around Atlanta for a long time. I got what I was looking for. I am very satisfied with they work performed.

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Kris07

Reviews: 0

Just Wanted to Sell a Chimney Cap

I called Atl Chimney Doctors as one of 3 contractors to look at a water dripping/leak problem I had around my chimney. When I called Atlanta Chimney Doctors, the person said it was probably my chimney cap and to replace it would cost about $990. I asked him to come out and look at the chimney to confirm it was the problem. He came out that afternoon, went up on the roof for less than 5 minutes (one story off my back deck), took a picture of the chimney cap, and said I needed to replace the cap. When I told him I had other contractors coming out to look at the problem and give me a bid, he said that I owned him $85 for this visit. If I selected him to make the repair, he'd deduct that amount from the final bill. While nothing had been said about a payment when talking over the phone, I just paid him with a check. MY MISTAKE!! Two other contractors came out, looked at the chimney cap, but said it could easily be repaired with some caulk and paint. One contractor identified that the real problem was in the way the new shingles had been installed around the chimney from a re-roofing job several years before. Total cost of repairs came to less than $300. Neither contractor requested any payment for coming out to look at the problem, and indicated it was not a common practice to do so. There were so many issues with what happened here, I made a complaint to the Better Business Bureau (the first I've ever submitted)on the tactics being used by Atlanta Chimney Doctors.

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leo311

Reviews: 0

Holy Bannanas! Super Service, Fast Response

Hey Chuck & Crew Thank You All for responding so quickly and taking care of our chimney cleaning needs. I really do appreciate your fast response. It has made our transition from one home to another much easier. Just so everyone else knows, Chuck's schedule was full for a week past our need, but he was in the next zip code over working a job and came by our house SAME DAY. You get what you pay for. Again, THANK YOU CHUCK & CO!

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psmith1245

Reviews: 0

Very Happy

I had been told during my home inspection that gas pooled under the logs and I should have it looked at before burning a fire. Fast forward 18 months and I still hadn't had it looked at. I made an appointment for the following week and worried how much this was going to cost. My original appointment time passed but I was updated regulary until they arrived. The inspection found nothing was wrong and I could begin using it immediately. Mr Connor was very professional and took the time to explain how everything worked. Definitely would recommend to anyone.

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mav3269

Reviews: 0

love my gas logs

Atlanta Chimney Doctor did a great job cleaning my chimney and we love our new gas logs. Thanks Chuck

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kchumley5

Reviews: 0

Swept Away!

We just had our chimney inspected and cleaned with the level two inspection, and got GREAT service and a great deal!! Chuck did a wonderful and honest service for us. He got the job done quick. We highly recommend this company.

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BWU_Acworth

Reviews: 0

Professional and efficient

We called Atlanta Chimney Doctor last summer to come out to inspect some ancient gas logs and provide an estimate for cleaning and/or replacing them. The workers arrived on time, were very professional, and took pictures of any items of concern, including the chimney cap on top of our roof. We were provided with a reasonable estimate to replace the completely rusted-through chimney cap and install new (much nicer) gas logs. Apart from an understandable one-day delay due to heavy rain, the new components arrived and were installed as scheduled. The new chimney cap even included squirrel and bird protection to prevent pests from building a home. The new gas logs look great, and made a huge difference in our home heating bill this past winter. For the first time since we moved in, we were able to actually enjoy our downstairs in the coldest parts of winter without freezing. We were completely satisfied with our experience with Atlanta Chimney Doctor and would recommend them to anyone.

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R.H. Peterson Gas Logs