Chuck and Tyler came to my house, quickly identified the issues with our fireplace, fixed everything, replaced necessary parts and was very knowledgeable on everything fireplace related. we appreciate the great service!
Atlanta Chimney Doctor replaced the grate, cleaned the chimney, seled a hole and replaced the cracked back wall.
Area Dallas, GA
Cost $500 - $999
Date August 2017
Posted: 8/17/2017 • Link to this review
Customer service is polite. Chuck was kind enough to come on a Saturday when my husband could be home to discuss fireplace repairs to our 30+ year old home. Chuck explained options and the advances in material since the home was built. He gave us options with no pressure to buy. When we did decide to have repairs done and leaking chimney cap replaced, Chuck called with date and time for repair. To our surprise, the crew was on our property at specified time. Work was done quickly, professionally, and we were advised when they were finished. We most appreciated the before and after pics of the work at the chimney cap so we were sure of placement and sealant. We will use again for routine cleaning and any repairs when/if needed.
repairs to interior of fire place where cracking and chipping had occurred. Leaking chimney cap replaced.
Area Acworth, GA
Cost $1,000 - $2,999
Date December 2016
Posted: 12/20/2016 • Link to this review
Chuck and his assistant weee extremely punctual and top of the line communication. They were able to get me in well before I was expecting and the service on my broken/cracked fireplace was done and cleaned up in less than 2 hours. Would highly recommend and if any future work is needed I'll be sure to call Chuck and his team again.
I had a crack in my fireplace stone and the gas line needed to be sealed up. Looks brand new and like it never even got repaired at all.
Area Lawrenceville, GA
Cost $250 - $499
Date December 2016
Posted: 12/05/2016 • Link to this review
Let me say Chuck the owner really knows what he is doing and it was a pleasure to deal with the owner. After getting two other bids that were twice as high I called Atlanta Chimney Doctor for a free bid. Chuck was on time and very easy to talk to and very knowledgeable. We hired him on the spot. He showed up when he said for the following work. One chimney cap and sweep,new gas logs,he repaired my leaking chimney and installed a chimney liner and damper. All with warranties. I will use them again and I highly recommend there services.
Atlanta Chimney Doctor basically restored and made safe my Fireplace and Chimney...Thanks so much...
Area Atlanta, GA
Cost $5,000 - $9,999
Date June 2016
Posted: 6/19/2016 • Link to this review
My chimney leaked inside the house every time it rained. Chuck knew right away what was needed. He did a great job. Professional, prompt and courteous. I highly recommend Atlanta Chimney Doctor. I won't be using anyone else. Bring on the rain!
Posted: 7/19/2015 • Link to this review
I couldn't be happier with Atlanta Chimney Doctor. They went above and beyond to make sure my 90-year-old chimney was safe. I really appreciated their expertise and attention to detail.
Posted: 6/25/2015 • Link to this review
All I can say is Chuck and his staff were great. From the start of our chimney project to the end everything was done in a timely professional manner.Chuck you did a great job with our new Chimney Liner and Chimney Repair....I will use you again and refer your company Atlanta Chimney Doctor to my friends.
Posted: 3/07/2015 • Link to this review
We are considering gas logs and need a cost-effective, efficient method to provide supplement heating for our home. Chuck conducted a thorough inspection and gave us solid, unbiased advice. He isn't just a salesman. He truly cares about customers and their needs. We look forward to working with him on our project!
I was NOT given any sort of initial quote over the phone and when they arrived- told me a $ number they were sure we had discussed. the actual product they installed has already malfunctioned once-- causing smoke buildup in my home. the service was bad- they were rude to me and appeared insulted that i didn't want more work done than necessary at the time.
Sfpat13, I am sorry you feel your experience was negative with our company. We want the best for our customers and I assure you that we would never be insulted in response to what products are in your budget. Additionally, any product we sell that is related to smoking issues has a 6 month money back guarantee. We would be happy to take care of this for you. Please contact us so we can correct this issue and any remaining concerns you may have. Thank you.
Chimney Cap was fine. Didn't complete the masonry repair portion correctly. Had to get someone else to wrap up the punch items. Poor communication. It was very difficult to reach someone and get them back out to the job.
The Chimney Doc arrived as scheduled, laid out several options, and completed the task in a timely manner. The price was great as well. The quality of the work is still speaking for itself! Highly recommended
Posted: 2/22/2015 • Link to this review
2012, 2013, 2015, 2016
We recycle all scrap metal and materials. We email as much as possible to conserve paper usage, and recycle in the office.