(770) 872-4343(770) 872-4343
3008 Jiles Road, Kennesaw, GA 30144
The Atlanta Chimney Doctor - "Your Fireplace Specialist" is a family owned and operated, full service fireplace and chimney company that uses the highest quality products available. Every job, big or small, gets personal attention. By choosing The Atlanta Chimney Doctor, Atlanta's premier Chimney Sweep, you are assured the owner, with over 25 years experience, proudly provides the service in your home.
Let me say Chuck the owner really knows what he is doing and it was a pleasure to deal with the owner. After getting two other bids that were twice as high I called Atlanta Chimney Doctor for a free bid. Chuck was on time and very easy to talk to and very knowledgeable. We hired him on the spot. He showed up when he said for the following work. One chimney cap and sweep,new gas logs,he repaired my leaking chimney and installed a chimney liner and damper. All with warranties. I will use them again and I highly recommend there services.
Atlanta Chimney Doctor basically restored and made safe my Fireplace and Chimney...Thanks so much...
Area Atlanta, GA
Cost $5,000 - $9,999
Date June 2016
Posted: 6/19/2016 • Link to this review
Atlanta Chimney Doctor did very high quality work for our home. I didn't understand the importance and safety of having an annual chimney sweep before contacting ACD. Our masonry chimney was deteriorating due to element exposure, and I had no idea our chimney no longer conformed to the building code in which it was originally constructed. Chuck and his team were professional, reliable and did what they said they were going to do in the time they said they would do it. I will not only tell others to use ACD, I will communicate the importance of having an annual chimney inspection to friends and colleagues. I know our home is safer as a result of having this work done. Thanks, Atlanta Chimney Doctor.
Posted: 10/12/2015 • Link to this review
My chimney leaked inside the house every time it rained. Chuck knew right away what was needed. He did a great job. Professional, prompt and courteous. I highly recommend Atlanta Chimney Doctor. I won't be using anyone else. Bring on the rain!
Posted: 7/19/2015 • Link to this review
Chimney Cap was fine. Didn't complete the masonry repair portion correctly. Had to get someone else to wrap up the punch items. Poor communication. It was very difficult to reach someone and get them back out to the job.
I was NOT given any sort of initial quote over the phone and when they arrived- told me a $ number they were sure we had discussed. the actual product they installed has already malfunctioned once-- causing smoke buildup in my home. the service was bad- they were rude to me and appeared insulted that i didn't want more work done than necessary at the time.
Sfpat13, I am sorry you feel your experience was negative with our company. We want the best for our customers and I assure you that we would never be insulted in response to what products are in your budget. Additionally, any product we sell that is related to smoking issues has a 6 month money back guarantee. We would be happy to take care of this for you. Please contact us so we can correct this issue and any remaining concerns you may have. Thank you.
We are considering gas logs and need a cost-effective, efficient method to provide supplement heating for our home. Chuck conducted a thorough inspection and gave us solid, unbiased advice. He isn't just a salesman. He truly cares about customers and their needs. We look forward to working with him on our project!
Atlanta Chimney Doctor did a great job in repairing my chimney. Unfortunately, we needed to have a new liner installed due to smoke transfer, no small job. Chuck and team were very courteous, professional and clean in their work. It was clear the team took great pride in their trade highlighting the great care and craftsmanship. The fireplace is working very well and all original problems have been eliminated. I will call Atlanta Chimney Doctor when I need a cleaning.
The entire experience was horrible. The owner cancelled numerous times - and didn't show up on more than one occasion when he actually didn't call to cancel. He came to clean the chimney but never came back for the follow up work. I finally had to call another company to fulfill the work and they told me that everything Atlanta Chimney Doctor recommended was not needed and I was being oversold. Would not recommend them.
Hi LibbyMac, I apologize for the miscommunication with scheduling. We strive to provide the highest customer service, and we appreciate you leaving feedback so we can continue improving our business. We would appreciate the opportunity to work with you again in the future and welcome your call to discuss any remaining concerns you may have.
Extremely honest, didn't try to sell me something I didn't need. Found them on the BBB where they are highly rated. They installed gas logs for us. They came in, did exactly what they promised, in a timely manner (without any mess). Thanks Chuck!
Posted: 2/05/2015 • Link to this review
2012, 2013, 2015
We are an Accredited Business with the Atlanta Better Business Bureau and a member of the National Chimney Sweep Guild. All Technicians are CSIA and NFI certified. Licensed, Bonded, and Insured.
We recycle all scrap metal and materials. We email as much as possible to conserve paper usage, and recycle in the office.