I had a problem with my point of sale system and was dead in the water, unable to run my business at all. I called my normal IT guy, he said he would be out later that day. Then he stopped taking my calls. I called Nerds Next Door, they answered after two rings, were very nice and said they couldn't get anyone out right then. I said it was extremely important. They said they would call back shortly. They called in 10 minutes and said they would be there in half an hour. They bent over backwards to get me going again. Thank you, thank you, thank you Nerds Next Door. They are now my new computer guys.
Posted: 5/08/2010 • Last edited: 3/06/2011 • Link to this review
Geek Squad wanted to charge me 300 just come out and look at my computer. I decided to look around and see if I could save some money. And boy did I ever. Mark came out and he was awesome. Very quick, very friendly and nice. The work was done very professionally. And the best part was paying the bill, I only paid $74. Do yourself a favor and call Mark, you'll be glad you did.
Posted: 4/21/2010 • Link to this review
I just had the best experience with the best tech, Marc. Marc came out the same day when my computer was acting up. I had a really severe problem and a deadline crunch, and Marc was able to get everything done in record time. He fixed the problem, and then went a step beyond, he gave me practical advice to make my computer run better. He also helped me pick out a new laptop online for my daughter. This isn't a company that is just out for money, this is a company that cares about their customers. It's rare, and that's why I felt I had to share it. thanks Nerds Next Door, and thanks Marc.
Posted: 4/08/2010 • Link to this review
I did my research, I called about a dozen places for my laptop repair. About half of them didn't answer or call back. Of the rest I narrowed it down to a few. By far Nerds Next Door was the best value I found out there. I liked how they answered the phone and how they were very professional. The technician was great, very nice, very smart, definitely knew what he was doing. I'll be calling them back for sure
Posted: 4/01/2010 • Link to this review
* 24-Hour Service Available