Brian Buckley was to install granite in my master and guest bathrooms. He assured me on a Thursday afternoon at 3:30 PM that it would be installed the next day. I asked if he was sure since I was about to have the plumbing disconnected and the countertops removed. He was certain. Not only did I have this job for him but I had him putting in a clients kitchen island top on the same day. He never showed up, called us, or attempted to contact us later after numerous messages. He also knew that I had another client that was waiting on an estimate which he never managed to make it to their house to measure. I found out on Monday that he had never even picked up the slabs of granite from the distributor that were to be installed that day so that they could be cut and polished. Therefore, he left me with 2 non functioning bathrooms and 2 clients that were not pleased with me.
Posted: 11/29/2005 • Last edited: 1/02/2008 • Link to this review