I have yet to have my phone calls returned. I called to report a problem with the service and I left many messages, still no response. This is not a good service to use.
This was my first time using this service and I was very pleased. The cleaning was thorough, the people were professional and the response time was excellent.
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I will definitely use this service again. I was very pleased with the work their professionalism and their prices were affordable and will recommand this to everyone. They are the best in the house cleaning business. Olivia Hancock
Posted: 4/18/2008 • Link to this review
Not satisfied at all. Had to do the cleaning over myself. I am so disappointed to the point where this was my first time hiring a service like this and i will never again waste my money for it. I feel that whoever was cleaning my home took no pride in there work or effort and could careless about my satisfaction after I gave them my credt card #. After 2nd visit to reclean what was not done at all they never called back to see if I was satisfied and I was not. Someone should atleast do a followup after these people leave to ensure the work was done. Nothing was cleaned. It was merely skimmed. 25$ to clean a stove that I still had to clean! Awful. Please note this is not a good way to conduct a business that relies on referrals. So long to my dream of walking in my first home clean. It was an atlanta nightmare maids experience. Sorry but its true.
Posted: 4/07/2008 • Last edited: 4/11/2008 • Link to this review
They really did a phenomenal job on my initial cleaning. At first I thought the initial cleaning estimate was a little high, but now I see it was definitely worth it. I signed up to do a bi-weekly cleaning, which is considerably less of course. So the price is very reasonable and the cleaning job is outstanding!!!
Posted: 12/20/2007 • Last edited: 4/11/2008 • Link to this review
Hyacinth and Cathy came to my home this morning and worked a miracle. They are such kind women! My house has never looked or smelled so fresh and wonderful. They steam cleaned the carpet better than any other service I have used.
Posted: 12/10/2007 • Last edited: 4/11/2008 • Link to this review