Have no idea what you're talking about & who you are. unless you're the same one who posted the neg review in june & just reposting under a different id.
Failed to show as agreed up and stated the driver "overslept". This was after calling and emailing to confirm time. Will never use this company again. We had to call the credit card company to obtain the refund since we pre-paid for the limo. Also very difficult to get to a manager for issues in a timely manner for the phone kept going to voice mail
Posted: 6/15/2008 • Link to this review
Yes, the lady is correct, the driver overslept and we failed to arrive. This was the first time we have missed a pickup. But she is wrong about the charge card & manager. Credit card refunded was issued that very morning & she spoke with the manager that very morning. The manager offered his apologizes & free round trip airport transportation. Understand she was mad, but to rate our service as the worst, is not a fair rating. Just read all the other great reviews.
When it was time for "tweens night out," our 11 year old's birthday party, Fred could not have made things easier for us. He was friendly, courteous, on time - everything we were looking for. I would definitely use Atlanta Elite Limo again.
Posted: 2/10/2008 • Link to this review
My wife and I took a holiday out of the country and as a special treat booked one of their limos to and from the airport. Fred was very professional, showed up early and waited as my wife crammed more stuff into her suitcase, and treated us like royalty the whole time. Sure was nice to have a first class ride waiting for us when we got back. I've already recommended AEL to my friends; you should too! Thanks Fred!
Posted: 2/07/2008 • Link to this review
My child is a student and I arranged from out of town for airport transportation. This was done with ease. Service was on time and when my child arrived late at night to the airport the car was waiting for him. As a parent, this safety factor was extremely important to me
Posted: 1/18/2008 • Link to this review
Our family used Atlanta Elite Limousines for a family wedding and the service was excellent. Fred did a great job of coordinating several trips and the price was the most reasonable in Atlanta. Eric was our driver and he was polite and patient. The stretch limo was clean and stocked with glassware and non-alcoholic beverages which was an added bonus. I will defintely use AEL again!
Posted: 1/08/2008 • Link to this review
Fred is a darling!!! He took my son (1 year old) and I to the airport for an international flight and acommodated our every need. He was very helpful and the quality of service that he offers is out of this world!!! VIP service all the way!
Posted: 12/02/2007 • Last edited: 1/02/2008 • Link to this review
We used Atlanta Elite Limousines for a trip to the airport for a special anniversary trip. I was nervous about the plane trip and I am so glad we decided to take this limo to the airport. It was about 6 on Friday morning. The driver picked us up promptly and it was a great ride. We made it with plenty of time to spare and alleviated a lot of my worries. Fred was very professional in making our reservations and the prices were very reasonable. Thank You...we will definitely use your company again!
Posted: 11/29/2007 • Last edited: 7/21/2008 • Link to this review
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