Atlanta Fitness Equipment Repair

(404) 551-8062 www.atlantafitnessrepair.com

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Business overview

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 4:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Paypal
  • Personal Checks
  • Visa

Year Established

2008

Languages Spoken

  • English
  • Spanish

Reviews

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Find Someone Else, 7/09/2014

I've been waiting for a reply from this company for almost two weeks now. First, I used their on-line form (no response). Then I left a voice message aftwer waiting thru 10+ rings (no response).


Great company, 6/06/2014

Accidentally left a negative review for these folks, the wrong company I wanted to leave a review for. Have since spoken with friends who used this company, and have heard nothing but good things.

Displaying 1-15 of 28

Reviews

reed3802

Reviews: 1

Find Someone Else

I've been waiting for a reply from this company for almost two weeks now. First, I used their on-line form (no response). Then I left a voice message aftwer waiting thru 10+ rings (no response).

Atlanta Fitness Equipment Repair replied on 07-09-2014

We apologize for not getting back to you. We are in the process of updating our website and some of our online forms have not been working. We will make sure this is up and running to perfection. We answer all voicemail's by the end of the day. Please allow us to rectify our mistake and call us in the office any time before 5:00pm. You can also email us at Atlantafitnessrepair@gmail.com. Mention your review and I will absolutely offer a discount on your visit for your inconvenience. Thank you!

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Jonnyk08

Reviews: 1

Great company

Accidentally left a negative review for these folks, the wrong company I wanted to leave a review for. Have since spoken with friends who used this company, and have heard nothing but good things.

Atlanta Fitness Equipment Repair replied on 06-09-2014

We are happy to address any issues that you have had. Please call in and we will refund any money if you are not satisfied with our services. Our technicians will never lie and we address any issue you have had since our visit. We warranty all our work for 60 days so if there is an issue, we are happy to take care of any of your needs. We are an extremely reputable company, and this can be confirmed with our previous reviews. Please call us an we will do whatever we need to to rectify this problem. Also, we are subcontracted through Horizon, we are not Horizon. If you had to call them several times to acknowledge the problem, that has nothing to do with us because they are an entirely different company with an entirely different phone system. I do not have a keypad overlay replacement in our system for horizon. I am just wondering if perhaps this was a different company you used. Horizon subcontracts with other companies around the area with similar names, I think you may be confusing us perhaps with another company.There is also Atlanta Fitness and Treadmill Repair, Georgia Exercise Services, and others. I say this because I do not have Horizon Keypad overlay replacement for the month of May and we don't cancel appointments so this just doesn't sound like our company. There are many times when a customer uses a machine and we must go back and readjust. This is the nature of treadmill repair, different weights cause the belt to readjust itself. This is the reason we abide by our warranty. We will adjust your machine every day if needed so that it is to your standards and you are satisfied.

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sisani

Reviews: 1

Great service!

Their service was great and prompt. Arrived on the day and time promised. However, I wish they had charged me a little less. Overall, great company, great and friendly service!!!

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LauraLAJ

Reviews: 3

Great repair experience

My 4-yr-old treadmill had stopped working reliably for our heaviest user, so I contacted Atlanta Fitness Equipment Repair. The tech showed up on time, was courteous, professional, and full of good advice. Once we decided to repair our unit, they ordered parts and returned about a week after their initial visit to make the repair. Everything is running beautifully, plus I got good advice about ongoing maintenance and what I should look for when I need to buy a replacement unit down the road.

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JackATL

Reviews: 4

Knowledgeable, honest, reliable.

Great service and follow up. Came on time. Brought the right parts, did the work efficiently and well. My elliptical working great. I would use them again.

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Mikeey04

Reviews: 1

Excellent service!

Technicians came in and diagnosed the problem. As soon as the part arrived, they replaced it, tested the treadmill and cleaned up. Good as new, can't ask for more. Great Work!

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carolejw

Reviews: 3

Treadmill Repair

The service tech that came to our house to repair our treadmill was so courteous and professional. I am so pleased with your service. He called when he was on the way and arrived at the time he gave us. He had us up and running. He was so knowledgeable and gave us tips on our treadmill that I never knew. I would definitely recommend you guys. We are very happy with the price and the service.

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beernut

Reviews: 1

Reebok Treadmill repair

The drive belt on my Reebok failed and Atlanta Fitness was responsive and very helpful. The technician was very professional and thorough. Danielle kept me informed while we waited for the belt to be delivered and also accommodating when they had to reschedule my appointment. Great to work with and I have no complaints at all.

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Lcmccoy

Reviews: 2

Professional and patient !

The Techs were very professional, cleaned up and repaired my old treadmill in 45 mins., and the charge was reasonable. Daniele worked w/me on scheduling issues, due to water damage repairs, and the Treadmill in storage for 3 wks, we had to re-schedule 3 times. Great Job

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NewtoEastCobb

Reviews: 2

Excellent Service

VERY! Professional and knowledgeable team. They were able to support my older model treadmill and honest about the what needed to be done minor tune up. Great Job.

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billhewes

Reviews: 6

This is the best company to call

I compared rates over the phone with 2 other companies. This company had the lowest price. Seeing they had other great reviews we went ahead with them. They were prompt. We were able to get onto their schedule quickly. They fixed the Nordic Track tread mill to as new condition. Could not be happier with this company. HIGHLY RECOMMENDED !!!

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wyngate

Reviews: 5

Highly Recommended

This is the second time that I've used Atlanta Fitness Equipment Repair to repair my treadmill. They are very reliable and knowledgeable and will provide assistance in ordering parts under warranty. I highly recommend them to anyone that is looking for a qualified and reliable fitness equipment repair company. They make everything easy - from setting up an appointment to the actual repair.

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LynneM2013

Reviews: 1

For Fitness Equipment Repair - Call them first!

I have nothing but excellent comments about this company. From the cutomer service rep who answered the phone to the actual repairman, everything was topnotch. They were able to diagnose the problem with treadmill and fix it the very same day. Would highly recommend them!!!

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moniej

Reviews: 2

Great Company

I initially had an appointment with them on a Fri morning. The tech had vehicle issues and could not make it. When I called to reschedule, they promised me 15% off for the missed appointment. 2 weeks later the tech came on time and was able to fix my machine on site. I did not remember to ask for the 15% discount, but the price was so cheap that it wasn't a big deal. I would use this company again!

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JJenks

Reviews: 1

Home Equipment Maintainance

We found Atlanta Fitness Equipment Repair online and am very pleased to say that my entire experience from calling to scheduling to the repair technician visit was 1st class. Our equipment is now working wonderfully and we would use them again.

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