Atlanta Fitness Equipment Repair - Lilburn, GA - Best Of 2015 - Kudzu.com Atlanta Fitness Equipment Repair - Lilburn, GA - Best Of 2015 - Kudzu.com Atlanta Fitness Equipment Repair - Lilburn, GA - Best Of 2014 - Kudzu.com Atlanta Fitness Equipment Repair - Lilburn, GA - Best Of 2014 - Kudzu.com

Reviews

  • Atlanta Fitness Equipment Repair - Lilburn, GA -  GaryHoward

    Reviews: 1

    Excellent service repair
    GaryHoward (1 review)
    9/19/2016

    I had an eight year old elliptical machine in my home that needed repair. I did not know who to call so I relied on the online reviews for Atlanta Fitness Equipment Repair. I am glad I did. I received excellent service from the office staff and the repair technician, Bill (who is the owner). Bill scheduled an appointment, arrived on time, diagnosed the problem, gave me a very acceptable estimate, ordered the part, etc. When he received the part once again he scheduled an appointment, arrived on time, and completely repaired the machine. Also, he deducted the cost of the original visit from my total bill which definitely got my positive attention. So many repair services now charge for the original visit and then add the additional costs. I will definitely contact this company again if I need any type of fitness equipment repair.

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    Project Details

    Area Cumming, GA

    Cost $250 - $499

    Date August 2016

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  AJSD11

    Reviews: 1

    Very professional
    AJSD11 (1 review)
    6/14/2016

    Showed up on time and gave me a perfect estimate. No surprises and hidden charges.Were very professional and clean. Even offered to lubricate my home gym at no charge.

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    Project Details

    Moving a home gym from one basement to another.

    Area Alpharetta, GA

    Cost $250 - $499

    Date June 2016

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  Bhbb1885

    Reviews: 1

    Prompt, Patient and Courteous
    Bhbb1885 (1 review)
    6/14/2016

    Scheduling was easy. Ken and Kenneth arrived on time and did a nice job moving my equipment to my new house.

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    Project Details

    Area Palmetto, GA

    Cost $250 - $499

    Date June 2016

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  JArnoldy

    Reviews: 2

    Fast and great service!
    JArnoldy (2 reviews)
    1/15/2016

    Both times, the technician arrived right on time...in fact coming at the beginning of their allotted window time. The quote given was reasonable and the repairs were completed quickly. Will likely use again if future repairs or service are needed.

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  Calhoun353

    Reviews: 6

    Great Experience
    Calhoun353 (6 reviews)
    10/19/2015

    The treadmill is now running great. What a big difference. Both guys were very professional. Will use again for sure!

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  LuvATLB

    Reviews: 1

    Great Service
    LuvATLB (1 review)
    8/19/2015

    Fantastic service, great people, very helpful...and yes, they repaired my equipment. Will use again when needed!

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  johnnedra

    Reviews: 3

    Treadmill service
    johnnedra (3 reviews)
    5/20/2015

    Not one but two technicians showed up when promised, and serviced our old treadmill with competence and efficiency, explaining each step to us. Excellent work, excellent impression.

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  tiger0092

    Reviews: 1

    Elliptical Repair
    tiger0092 (1 review)
    5/03/2015

    Sorry to say I do not have a good review for this company. Call taker was curt until I gave her my credit card information and them she became friendly. The repair guy had less than 6 months on the job, never took the hub off to see why the elliptical was making a clicking sound and had to be nudged to do the services.My wife loves her elliptical so I wanted it repaired and ask for a parts and services quotes, but never got one. I would not recommend this company.

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    Atlanta Fitness Equipment Repair replied on 5/04/2015

    Dear Customer, I do not think that this review is for our company. We do not take credit card information over the phone prior to any visit. If credit card information is taken, it is given to our technicians on-site following our visit, once the customer is satisfied with the service. Ken and Bill are our residential technicians. Both have over 8 years of experience. There are companies with similar names and this experience does not sound like our order of operations. If you do think this is our company, please call me in the office at (404) 551-8062. We will refund any money paid if you did not receive the best service from us and I will also make sure you receive the quote you requested.

  • Atlanta Fitness Equipment Repair - Lilburn, GA -  jimgoland

    Reviews: 2

    first rate
    jimgoland (2 reviews)
    10/30/2014

    Responsive, professional service for an in-home stacked weight pulley system--easy to work with, from scheduling to estimate to on-the-way heads up to diagnosis and repair: no hesitation calling again, highest recommendation.

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  hmaziar

    Reviews: 1

    review
    hmaziar (1 review)
    10/12/2014

    Very couteous and professional. I was very pleased with their service. I had equipment that needed to be moved from the garage to basement and then reassembled.

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  PurchasePower

    Reviews: 3

    HONEST AND KNOWLEDGEABLE, GOOD PRICE
    PurchasePower (3 reviews)
    10/09/2014

    Bill and Ken called before arriving. Upon arrival, I informed them that the treadmill had a burning smell and the motor stopped working. Bill ran diagnostics on my 13 year old treadmill. He concluded that it only needed to be lubricated and adjusted. They could have been dishonest and said one of the boards or motor were bad, I wouldn't have been the wiser. Thank you for being honest and doing a great job!! I will use again and will surely recommend. Thanks

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  reed3802

    Reviews: 2

    redemption
    reed3802 (2 reviews)
    7/09/2014

    Back in july, I was unable to obtain a response but after my initial bad review, the company responded and performed very well. i would use them again without hesitation.

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    Atlanta Fitness Equipment Repair replied on 7/09/2014

    We apologize for not getting back to you. We are in the process of updating our website and some of our online forms have not been working. We will make sure this is up and running to perfection. We answer all voicemail's by the end of the day. Please allow us to rectify our mistake and call us in the office any time before 5:00pm. You can also email us at Atlantafitnessrepair@gmail.com. Mention your review and I will absolutely offer a discount on your visit for your inconvenience. Thank you!

  • Atlanta Fitness Equipment Repair - Lilburn, GA -  Jonnyk08

    Reviews: 1

    Great company
    Jonnyk08 (1 review)
    6/06/2014

    Accidentally left a negative review for these folks, the wrong company I wanted to leave a review for. Have since spoken with friends who used this company, and have heard nothing but good things.

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    Atlanta Fitness Equipment Repair replied on 6/09/2014

    We are happy to address any issues that you have had. Please call in and we will refund any money if you are not satisfied with our services. Our technicians will never lie and we address any issue you have had since our visit. We warranty all our work for 60 days so if there is an issue, we are happy to take care of any of your needs. We are an extremely reputable company, and this can be confirmed with our previous reviews. Please call us an we will do whatever we need to to rectify this problem. Also, we are subcontracted through Horizon, we are not Horizon. If you had to call them several times to acknowledge the problem, that has nothing to do with us because they are an entirely different company with an entirely different phone system. I do not have a keypad overlay replacement in our system for horizon. I am just wondering if perhaps this was a different company you used. Horizon subcontracts with other companies around the area with similar names, I think you may be confusing us perhaps with another company.There is also Atlanta Fitness and Treadmill Repair, Georgia Exercise Services, and others. I say this because I do not have Horizon Keypad overlay replacement for the month of May and we don't cancel appointments so this just doesn't sound like our company. There are many times when a customer uses a machine and we must go back and readjust. This is the nature of treadmill repair, different weights cause the belt to readjust itself. This is the reason we abide by our warranty. We will adjust your machine every day if needed so that it is to your standards and you are satisfied.

  • Atlanta Fitness Equipment Repair - Lilburn, GA -  sisani

    Reviews: 1

    Great service!
    sisani (1 review)
    6/05/2014

    Their service was great and prompt. Arrived on the day and time promised. However, I wish they had charged me a little less. Overall, great company, great and friendly service!!!

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  • Atlanta Fitness Equipment Repair - Lilburn, GA -  LauraLAJ

    Reviews: 3

    Great repair experience
    LauraLAJ (3 reviews)
    5/22/2014

    My 4-yr-old treadmill had stopped working reliably for our heaviest user, so I contacted Atlanta Fitness Equipment Repair. The tech showed up on time, was courteous, professional, and full of good advice. Once we decided to repair our unit, they ordered parts and returned about a week after their initial visit to make the repair. Everything is running beautifully, plus I got good advice about ongoing maintenance and what I should look for when I need to buy a replacement unit down the road.

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Business details

Kudzu's "Best Of" Winner

2012, 2014, 2015

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 4:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Paypal
  • Personal Checks
  • Visa

Year Established

2008

Languages Spoken

  • English
  • Spanish