Atlanta Glass Experts

13 Reviews

(770) 896-5660 www.atlantaglassexperts.com » View Website »

6191 Atlantic Boulevard, Suite No. 5Norcross, GA 30071   map »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
  • Woodstock
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Hours of Operation

  • MON
  • 9:00am
  • 9:00pm
  • TUE
  • 9:00am
  • 9:00pm
  • WED
  • 9:00am
  • 9:00pm
  • THU
  • 9:00am
  • 9:00pm
  • FRI
  • 9:00am
  • 9:00pm
  • SAT
  • SUN
  • 10:00pm
  • 8:00pm

Reviews

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Great job!, 10/24/2013

We got several quotes for our glass for our master bathroom shower. Atlanta Glass was in the lower range of the bids and we were the most confident in their product offering based on reviews. We... were very pleased with the work and finished product. Would definitely recommend.

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Quick and Professional, 8/06/2013

Ronnie and his guys came over to give me a quote for replacing 3 cracked window panels. Price was good and they did the job quicker than expected. Great company, will use them again when needed.

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Reviews

smarieh

Reviews: 14

Great job!

We got several quotes for our glass for our master bathroom shower. Atlanta Glass was in the lower range of the bids and we were the most confident in their product offering based on reviews. We were very pleased with the work and finished product. Would definitely recommend.

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ATLien123

Reviews: 1

Quick and Professional

Ronnie and his guys came over to give me a quote for replacing 3 cracked window panels. Price was good and they did the job quicker than expected. Great company, will use them again when needed.

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AtlJimDawg

Reviews: 2

Excellent Service

Ronnie and Atlanta Glass Experts came and replaced two windows on my home. They took the time to explain my options and told me exactly what to expect from their service. Additionally and unexpectedly, with a small child in my home, they secured the broken glass in one of the windows to make sure it would not be a danger to my son while the new window was fabricated. I am very pleased with their service and would highly recommend them for your glass needs.

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sunkiss077

Reviews: 1

Couldn't get a return phone call.

I called this Company and arranged for them to come out and give me an estimate on replacing the glass in my home. The person came on time and seemed very knowledgeable and professional. When he left, he told me that he would email the estimate to me. That estimate was never emailed. When I emailed them to request their estimate, they responded that they would beat any other quote but refused to give me an estimate. When I sent the quote from another company and asked when we could get started. No one responded. I called the next day (a Friday) several times only to get the answering machine. I left a message and no one ever returned it. I ended up going with another company although this was the one that I originally wanted to go with based on the professionalism of the guy that came out. I canít comment on their work quality but would recommend that they invest in someone who answers the phone and emails because they just missed out on a job with me.

Atlanta Glass Experts replied on 10-07-2011

This is unbelievable! We showed up on time only to find another glass company taking measurements at the same time. After waiting 10+ minutes, we agreed to come back if we indeed were awarded the work. We agreed to e-mail an estimate to the customer but instead we called her and told her that we valued her business and would gladly match her lowest bid. The bid she sent to us was from a company that lists only a PO Box as their address. Nonetheless, we agreed to match their bid. The next morning we e-mailed her and offered to come back out to her house that day to take the windows frames for repair. That was the last we heard from her. We value our commitment to customer satisfaction and would STILL gladly perform this work.

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TeamTravel

Reviews: 1

Business Glass repair

We had a breaking on a Saturday night. We are located 20 miles from Atlanta and This was the only company who answered. They also showed up within an hour,as promised. They did a wonderful job and earned our trust and our company as a new client.

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donrobi64

Reviews: 1

Very Responsible Company

We called Atlanta Glass Experts at 2:00 AM, we were promised that they would come within 1 hour and came in 40 minutes. not only that but they repaired the broken glass onsite quickly and promptly. The price was very good and the techs that came were very polite. I would recommend them to any business owner that I know.

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GaDiscountEmissions

Reviews: 1

Response to Owner's response

My complaints are not on price or value, but the fact YOUR TECH DAMAGED MY DOOR and YOU refuse to address this issue. He also beat the frame so hard that he cracked it. There wasn't any damage to door from the break in, just the glass shattered and you claim the frame was already bent. How could you possibly make that statement. You didn't do the repair which is why I asked that you come out to inspect your techs job. Had you actually come out as requested no less 2-3 times you would have seen this for yourself and my family would not have had to post this. So, from your statement it sounds as if a customer requests a price break don't expect quality work. Nice to know.

Atlanta Glass Experts replied on 04-18-2011

what an advantage taken by our customer service.... Ga Discount Emissions has called for an emergency glass break in service on SUNDAY. He mentioned that he does not have a lots of money and requested a "break". we then have decided out on good will to charge GAmissions just $70 for trip charge and boarding. when we came the owner has taken the door out and was very precise to mention that he just want us to replace the glass, well in his comments he does not mention that it was a tempered glass and not a standard as he writes. we did tell him that it would take 1-2 business days to get the glass and come to him. Also the door was bent out of shape from the breakin and the customer was aware of this and just wanted the glass. the price that he received was $249 for labor and material which the normal price is $350-$500 for this repair alone. when our tech came to install the glass the customer had asked him to help him and put the glass back into place. once our tech have installed it the customer started complaining about the shape of the frame and please remember that we have mentioned before that we were hired only to replace the glass, not to fix a mechanism of a sliding door. the customer is closing his door long time with a 2X4 wood, but is blaming somebody else that is trying to help, just like we help every customer. the door turned out to be all out of shape from using it and from the break in. the customer choose to blame all these defects on us. It is hard to find good and honest customers, however we can not win %100 . it will make us only better to our next customer.

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Ricebird

Reviews: 1

Emergency Glass Repair Done Right

Great Service! I had two broken door windows from a break-in. Another company came out to give a quote, but didn't return calls for 3 days! Then I called Atlanta Glass Experts, and got first-class service. The gentleman came out Sunday morning, gave a quote (very reasonable), and came back within an hour with the material to complete the job! I hope I don't have too many more broken windows, but I know who to call if I do.

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madameW

Reviews: 1

Not who I would call in an emergency :(

I had a vandal throw a brick at my store front early that morning. I called Atlanta Glass Experts and they came in about an hour or so. It was freezing and they boarded up the window immediately, but then said they would be back with the glass later that day.... They didn't get the glass installed until very late the following evening (9pm) and I had clients. They kept stalling on the phone as well. Saying they were on the way....Not calling them ever again. Very unprofessional!

Atlanta Glass Experts replied on 01-24-2011

The place was take care promptly and owner was told that it will take about 24 hours for us to come due to an over size glass that needs to be cut and delivered, never the less the customer got served and we were working at 9pm when it was over time since the customer comes first. we try to give the best service but not everybody is satisfied and they make us only better for the next time. this review is like a slap in our face....

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kt8339

Reviews: 3

I am thrilled!

Someone broke into my house yesterday and I called Atlanta Glass Experts today. They were able to come out today and even made it at the time promised. My window has been replaced and I feel so much safer already. They did an awesome job for me and I would use them again.

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MDTATL

Reviews: 2

100% Satisfied

Our home was broken into and the glass in the door leading out to the deck was shattered. I called Atlanta Glass Experts in a panic and Ronnie came right over and fixed us right up. Very professional, very, very reasonably priced... even for after hours!! We will recommend Atlanta Glass Experts to anyone who needs glass work done!

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roscoepc

Reviews: 1

Perfect Service & Quality!

My son threw a ball through our living room window. I called in an emergency, and these guys responded immediately, arrived as promised and replaced the window in a professional manner. It looks brand new and the price was fair. I highly recommend their services.

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reesa

Reviews: 1

Amazing!

We replaced all of our windows and shower enclosures. They not only gave us the best price in town but the service was first rate! We would highly recommend Atlanta Glass Experts for all of your glass needs!

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