My kitten died!! I work for a surgeon and I understand there is always a chance with surgery. I brought two male kittens in to get neutered, twin brothers. I received a call after to let me know one died after surgery. Again I work for a surgeon and understand the surgical risks. Males take about 5 minutes to neuter. I also have a close friend that has worked in Vet offices and surgeries. What happened is not typical, but can happen. It cannot ever be know how anyone will react to anesthesia until they go under. I fully understand that. I want anyone reading this to know how much I understand the risks. Now, I have had neutered 4 male cats in my adult life and only lost one and that does not include the ones in my youth and direct family members. Again I understand the risks with surgery, but how I was treated is gross. My friend ripped the phone out of my hand when I was told one did not make it. She was trying to make sure my other baby was alright. Before the question of the state of my other kitten was answer she was told "she will not get a refund." No one had asked for a refund. The only thing anyone was concerned with was the health of the other kitten and what happened to the one that did not make it. I believe in supporting in any group that helps animals and would never ask for a refund for something that is truly unknown, like surgery. Other google comments said my baby was not the first at Alpharetta.
Posted: 2/24/2016 • Link to this review
We have always adopted our pets through shelters. AHS was wonderful. We were surprised to see a negative review regarding their clinic. We have never had any issues using either. Highly recommend!
Posted: 8/12/2012 • Link to this review
Let me first say my adoption process which has been over a year ago was great. But since times are tough and the AHS clinic is cheaper than most others, I decided to take my dog to the clinic to get her one year shots. WOW what a mistake. I made an appt. for 2pm a week prior and showed up at 145. At 430pm when I still hadn't even been taken back to a room, I went to the receptionist to say I needed to leave and they still weren't able to give me at an approximate time that I might be seen. Now, I understand emergencies happen and all that, but everyone in the waiting room was seen before me and I got there before them all. I really don't know what happened, but I am very saddened by this experience because I do love AHS and would recommend them for adoption ANYDAY. Just not the clinic. Not to mention, the two receptionists were extremely rude. What does it take just to get a little empathy? My job is busy and difficult too, but I still smile at people and try to help them anyway I can.
Posted: 11/12/2009 • Last edited: 8/12/2012 • Link to this review
Atlanta Humane Society helps some pets, but not ones from Atlanta. They import pets from other states, while collecting hundreds of thousands of dollars per year from Atlanta residents thinking they are saving pets from dying in Atlanta shelters. Be sure you know what your money supports.
Posted: 11/04/2008 • Link to this review
AHS has been around for decades, and the staff here really cares about the community. You can find more than pets here. Once you adopt a pet (or if you have one already), you can handle it's training, vet visits, and shopping for food and toys all at AHS! It's a great resource for first-time pet owners. They even have bunnies!
Posted: 8/20/2008 • Link to this review
The visit began like any other, dogs in the lobby all excited to see each other, but then we got our first taste of the staff. The receptionist started us off with an extremely rude speech about how busy the clinic always is and how they would try and do us a favor by squeezing us into their horribly busy schedule. Then we were told to go and wait in "Exam Room 1" where we waited for fifteen minutes on the vet to come and see us. Dr. Gloria J. Dorsey then came into the room without greeting us and began telling how we have been mistreating our dog by trying to clean his infected ear. She then gave us some quick useless directions on how we should be taking care of our dog, and then she walked out of the room without saying another word. Her assistant, the only person that didn't make me want to walk out without paying, then had to finish the appointment for her. We will never be returning to this vet's office. The only saving grace was the price which was lower than others we've been to recently.
Posted: 11/09/2007 • Last edited: 1/02/2008 • Link to this review
Years ago, we adopted a wonderful dog from AHS and have been supporters for over 12 years. I love seeing their constant improvements, however we have seen a marked decline regarding the volunteers. On 2 recent visits, the staff was uncooperative, not knowledgeable. They made my family feel like we were a nusiance, even though we came prepared to adopt. It is a shame that the animals may pay the price for the volunteers' poor attitude.
Posted: 7/18/2007 • Last edited: 1/02/2008 • Link to this review
I took the beginners obedience training and found it to be really excellent. Mailey really takes the time out to answer questions and make sure that you understand what you and your dog need to be working on.
Posted: 9/09/2006 • Last edited: 1/02/2008 • Link to this review
I didn't get our dog from the Atlanta Humane Society, but we took him there for obedience training. It was a very reasonable price for the 6-week course, although I would like to see it a few more weeks. They had an area for the dogs to play ahead of time to get accustomed to each other. The instructor, Mailey McLaughlin was great and my dog really took to his training after we followed the "no free lunches" program. He not only learned commands but learned to be submissive to us, which was a major problem with his dominant behavior. If we hadn't moved away from Atlanta, we would have continued with the advanced classes. It was great training and I would definitely recommend it, but you HAVE to be able to commit your time for more than just the classes, there IS a good amount of homework, but if you are dedicated to making you a good owner, then it's worth it!
Posted: 6/27/2006 • Last edited: 1/26/2009 • Link to this review
While I know these people have got to care about animals... most of them volunteers... they make it difficult to adopt by not making an effort to be available for the adoption procedure. Good clean place but maybe a little more effort in helping people to adopt could help.
Posted: 3/10/2006 • Last edited: 1/02/2008 • Link to this review