As I unpacked our baby's bag I discovered her onesie with brown stains covering the neck area. When I called to ask what the brown stains were on the onesie the woman told me it was cake the babies had eaten at a birthday party. I explained how our baby is only 6 months old and is to only drink the milk that we bring for her and the woman hung up the phone on me! When I called back they literally picked up the phone and immediately hung up again. When I called back some one else answered and told me their manager was "in a meeting". They put me on hold then hung up again! When I finally got in touch with the manager she denied that our baby ever had any cake. After 4 months of losing clothes, pacifiers, other kids pacifiers in my baby's mouth, other kids clothes in our bag and mysterious diapers on our baby after pick-up we decided to finally pull her from this facility. We had literally paid for a month of daycare just a few hours before the cake incident. The manager expressed that she would not refund us our money because they have a no refunds policy. We even tried disputing it with our CC co but lost it due to this policy.
Posted: 10/11/2010 • Link to this review
We had to finally pull our child out of here about a month ago and I'm so glad we made that decision. One of the best teachers had left and the person who came in to replace her is completely incompetent. And now I've just found out the daycare administrator, Ms. Juna was just charged with harboring an indentured servant at her home. You can go to 11alive.com and search: Couple Charged with Trafficking. I remember there used to be more reviews for Atlanta Kid Zone on this website but it appears they've changed their name which has somehow started them off with a clean slate. Ms. Juna is a very shady woman. My advice, stay far away.
Posted: 9/11/2010 • Link to this review