I had contracted and pre-paid Atlanta Limousines and Shuttles to pick up me and my wife at Newnan, GA and drop off at the Atlanta Airport. 10 days later they were supposed to pick us up at the airport and bring us home. Well, going was fine. But coming home was a nightmare. Our return was just after the big winter storm in January 2011. I confirmed 4 hours before scheduled arrival that that our flight was confirmed and they confirmed pick up. When I landed, I called to find out that our ride was not there because the roads were too back in Roswell. They could however send a 4 wheel drive in 2 to 3 hours at an extra charge. I refused to pay extra and they did not send a car to pick us up. We were left to find our own way home. BTW, there were many limo services running that day. We are now fighting to get our money back for the services not provided. This company breeched our contract, uncaring, verbally abusive, and unapologetic and offered no alternative except to pay more and to wait 3 hours. I travel regularly for business and have had many, many car services; this was by far the worst. DO NOT USE THEM!!!!!
Posted: 2/11/2011 • Last edited: 2/12/2011 • Link to this review