We were very happy with the work of Ron and Atlanta Metro Fence for the initial build of our deck and fence repair. However there is still an item that was included in the original project that has not been completed and Ron is no longer responding to repeated voicemails and emails. Materials were ordered on June 5th and we were told he would be out on June 8th without fail to complete the job. It is now June 19th and no call from Atlanta Metro Fence explaining the delay. No responses to multiple emails and voicemails from my wife and myself.
Posted: 6/19/2012 • Last edited: 7/30/2012 • Link to this review
Your voicemail is full so I was unable to leave a message. I need a fence quote. I also could not find your website. I will find another company, but I wanted to let you know that these are issues you should consider fixing. I am giving you 5 stars because I do not want to hurt your rating or your business, I just wanted to let you know that you may be loosing more than just my business.
Posted: 4/27/2012 • Link to this review
I want to thank you for letting me know. My mailbox got jammed up due to military obligations outside the area. I was shocked to see that many. If you are reading this and you are this customer, call me again. You will be taken care of. At least an estimate to go back to use for a lower price from the company you are choosing. The messages have been retrieved and everyone is getting called tomorrow. Again thanks for the heads up.
A few months ago Ron began building a new six foot privacy fence along the perimeter of my backyard. The weather turned wet, rainy, and cold for the next week. My backyard was a mud pit but Ron and his team were out there building when it wasn't raining too hard. I felt awful that he was working in those conditions, but he never complained and the job was completed quickly. Several months later the fence still looks great and the quality is first rate. I would recommend Atlanta Metro Fence to anyone.
Posted: 4/03/2012 • Link to this review
I have a chain link fence that my dog has started digging under lately. Ron came to my house, on time and told me that my best bet, rather than paying to replace the whole fence, was a simple solution. He sent me to the hardware store to buy some inexpensive parts, and I fixed the fence myself with an hour of labor. Next time I have a real fence issue, I will give Ron a call.
Posted: 1/30/2012 • Link to this review
Wow. This company did a wonderful job on keeping my dogs inside the yard with a custom fence. I told Ron what I wanted. He listened to my requirements then I listened to some of his ideas. We compromised on a better solution between our two minds. I am extremely pleased with the outcome. Will use them again when I need them. Well worth the time and effort. Thanks Ron and Atlanta Metro Fence.
Posted: 12/02/2011 • Link to this review
Last year, AMF came out to our house and built our fence. A tree fell on it during a recent windstorm. I travel alot and sometimes can not be home so I needed reliability. They came back out and repaired my fence without my having to be there. I told them what was wrong and damaged, they showed up, fixed it and good as new, it's done. Not bad for being a year old. These are the guys to call. No doubt about it.
Posted: 11/04/2011 • Link to this review
I liked the ad - called and the man said to email him, which I did. He promised to get back to me the next week. Several weeks later I emailed him again - no response. Finally I called and left a message. I have not heard a single word yet!
Posted: 6/13/2011 • Link to this review
First off, I am not going to bash you. You, however have decided to leave me a negative review for not getting back in touch with you in a timely manner. I will let you in on something. A very close family member passed away on Memorial Day after fighting stage 4 lung cancer for over a year and a half. The family has been up and down to Ohio over the past two months taking care of family matters as well as burying a family member. To those that were considerate of this fact, you know who you are. We are eternally grateful for your patience and consideration. As for your negative comment, people will take the over 100 positive reviews, reflect on those and simply ignore the negative comments. If we had truly talked and emailed to each other, you most certainly, without a doubt, been informed of exactly what was going on in our lives like others were. And if you were informed, then to leave a negative comment about this company, at this time of taking care of a family member the way we had to, well, is...heartless. Maybe some of other words as well, but I will not go there. Life has been in a turmoil here to say the least. For those reading this reply. Things are getting better along with back to some state of normal. Our customers are being seen as well as being taken care of. We apologize to those that were affected by this delay. Enough said.
It may have been 95 outside, but Ron came and worked hard, and got our fence done. There were a few snags, but we were easily able to get things settled along the way with no problems, and now I have a beautiful, sturdy custom fence at a price nobody else can beat!
Posted: 6/09/2011 • Link to this review
Yes it was hot. And thank god you had a cool water source for cooling off. Glad we could work out the snags and the delays. I am extremely grateful for your patience. Thanks. Can not wait for the fall. We truly appreciated your business. AMF
Thanks J. Do not forget the referrals. Keep us in mind when your next project comes up. We really appreciate the business. AMF
We have two small children and live near a busy road so we wanted a fence in the front yard to contain them. Now, I am NOT easy to work with - I am very, very picky about the details and want to know exactly what I'm getting. Ron probably spent hours with me making sure I was happy in the plans and execution of the fence. As a result, we are very happy with our fence and are so glad we hired Ron.
Posted: 4/22/2011 • Link to this review