I have seen all the reviews about the office staff being rude, but those people have been replaced. The lady at the front desk (I wish I could remember her name) was very nice. I was concerned my insurance wasn't accepted by them because I thought it was out of network. She told me that if I got a bill that was really high, to call them and they would just bill me as a self pay (which is pretty low compared to some others I've seen). She was very helpful and nice. Dr Perry was great and so was his nurse! I needed to find a gyno here after moving to Atlanta and this is going to be him!
Posted: 8/28/2014 • Link to this review
I first learned of AMG through the appointment scheduler ZOCDOC in 2010. Since that time, Dr. Perry and his staff have been great. They are personable and committed to the best treatment options for you. I would highly reccommend Dr. Perry and his team for all your OB/GYN needs.
Posted: 5/13/2014 • Link to this review
I have been to this office for less than a year but have received a few procedures. Dr. Perry and the nurse have always been amazing, incredibly concerned with my needs & very professional. However, it is unfortunate that his front desk staff falls terribly short of the service he provides. I needed to be reimbursed for a large sum I paid for up front but my insurance later paid directly to the office. After many unreturned calls to the front desk inquiring about my refund, the person that handles their insurance claims finally told me my check would be mailed in 2 weeks. Two months have passed and I still have no check in my hands, with countless calls on my end. I called today and she told me the check was mailed, and I expressed to her that I was upset about how long this had finally taken. She told me she didn't "feel like" talking to me, and HUNG UP on me. I've never been anything but completely calm on the phone, and never even mentioned how long this was taking on previous calls. I called back, and I calmly told her that I found it unacceptable for a person that works the front of a doctor's office, an place specifically for women's healthcare, to treat someone so unprofessionally. She set the phone down and ignored me, I heard her talking to other people. She told me she "didn't care" what I was saying. I liked Dr Perry but can't return due to the front desk staff. I informed her that she might be losing Dr Perry a patient and she said "I don't care". Yikes.
Posted: 11/14/2012 • Last edited: 3/19/2014 • Link to this review
I am very sorry this patient had such a bad experience with this employee. Since this review, other issues have come to light with this employee and they are no longer employed at my practice. I thank this patient for their input!
this office staff member is no longer with the practice due to continued customer complaints. i apologize for this patients experience and hope we can do a better job in the future with staff that is more friendly and personal!
I went to several doctors before finding Dr. Perry. I was first attracted by the small practice feel and their flexibility with scheduling appointments. Dr. Perry devotes a lot of time before each exam to discussing any questions or concerns. I particularly like that these patient discussions take place in his office (rather than the exam room). Lastly, Dr. Perry is very knowledgable and stays current on new research and treatments.
Posted: 1/18/2011 • Link to this review
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