• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Atlanta Mortocycles & Repair

7 Reviews

(404) 607-1110

710 Ponce De Leon Ave NEAtlanta, GA 30306   map »

Business overview

Reviews

View More »

Worst service experience of my life., 9/08/2011

Mechanic took three days to figure out how to start the scooter during which time he insisted the starter solenoid was bad (hint, hold down the brake first when starting). Mechanic then supposedly... did the carb clean asked for, but bike still will not start at all now, and the mechanic claims it might be leaking coolant into the engine (which it certainly was not doing before I brought it in). At that point I asked them what they would give me for the scooter as its new mechanical state is over my head. After a week of daily brush-offs the owner finally makes an offer of scrap value price. I will be taking the scooter to a real mechanic to find out what they have done.

VIEW MORE »VIEW LESS »

Horrible Customer Service, 7/21/2011

Just a warning, if you need motorcycle or scooter repair, AVOID "Atlanta Motorcycle and Repair" on Ponce. They quoted one price for a full service tune up ($180)and then charged me a higher one... ($212). Then they had to take 2 full days to do the tune up (after PROMISING it would be done in one day). Then they charged me for an extra hour of labor ($75)to fix an "electrical issue" without getting the OK to do so first. They never called to let me know what was going on; I had to call them to find out. LOUSY customer service.

VIEW MORE »VIEW LESS »

Displaying 1-7 of 7

Reviews

whorlwind

Reviews: 1

Worst service experience of my life.

Mechanic took three days to figure out how to start the scooter during which time he insisted the starter solenoid was bad (hint, hold down the brake first when starting). Mechanic then supposedly did the carb clean asked for, but bike still will not start at all now, and the mechanic claims it might be leaking coolant into the engine (which it certainly was not doing before I brought it in). At that point I asked them what they would give me for the scooter as its new mechanical state is over my head. After a week of daily brush-offs the owner finally makes an offer of scrap value price. I will be taking the scooter to a real mechanic to find out what they have done.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

ImHensley

Reviews: 5

Horrible Customer Service

Just a warning, if you need motorcycle or scooter repair, AVOID "Atlanta Motorcycle and Repair" on Ponce. They quoted one price for a full service tune up ($180)and then charged me a higher one ($212). Then they had to take 2 full days to do the tune up (after PROMISING it would be done in one day). Then they charged me for an extra hour of labor ($75)to fix an "electrical issue" without getting the OK to do so first. They never called to let me know what was going on; I had to call them to find out. LOUSY customer service.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

AtlantaRider2

Reviews: 1

Jesus Christ.

So I tried taking in a Chinese 50cc scooter this time. After telling me over the phone that they had a tire slightly different from the specs I asked for, but would still fit the rim, I bit the lure. I wondered around the shop for a couple of hours before I was made aware that it would take another day to replace. The whole reason I tried this horrid shop again was because they said it could be handled in one day. Some dude even indirectly said, "That's why we said tomorrow." After explaining my previous conversation to the not-so-helpful-douche, he said, "I was sitting right there while you were talking and that's not what I heard." What do I care what you heard?!? I was on the phone with the un-knowledgeable girl and you were sitting next to her.SO WHAT!?! FIX MY SCOOTER, DUMMY!!!! I then walked the 5 or 6 miles back to my house, full of hate, and waiting to share this experience.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Twism916

Reviews: 1

Very friendly staff but service SUCKS!!

These guys come across as very knowledgeable but in fact, their service sucks. They don't stand by their work at all and are comfortable with giving shoddy work back to a paying customer as long as they get their money. Also, they NEVER do what they say they will do WHEN they say it will be done!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

AtlantaRider

Reviews: 1

No me gusta

I took my 2007 Harley in for clutch problems two weeks ago. After not hearing anything from these guys, I called them today only to find out they fixed nothing at all and want to do some more investigating. Also, they say I owe them for two hours of work. Update: No charge for nothing accomplished, but they did return my bike to me in a much more dangerous condition. Also, everything they touched is apparent because it wasn't put together correctly.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jlkaufmann

Reviews: 1

Best Bike Repair Shop In Atlanta!

Bought an 81 Kawasaki 442 that no one else in the city could repair because it was too old. They took it in, fixed it quickly and for much cheaper than others had quoted. Very knowledgeable and professional. Highly recommended for any year or model bike.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

facereplacer

Reviews: 15

There are other shops in town...

If you actually want your scooter or motorcycle repaired, go somewhere else. My entire experience with this place was a huge headache and a major hassle. For a tune up and a flat, I ended up going back 3 times, and paying more than I paid for the bike. These people are nitwits.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO