The Doctors of Atlanta Oral & Facial Surgery have been providing specialty surgical services since 1980. Over the years the group has had various names, but the core set of Doctors has stayed together. In 2001, the group consolidated its ownerships and formed one company, Atlanta Oral & Facial Surgery. Our surgeon's core values of surgical excellence and patient safety were coupled with an ambitious plan to provide those services to as many patients as possible.
In order to realize this.. goal, two unique clinical strategies were adopted. The first was to participate in as many insurance plans as possible for the communities being served including Medicaid. The second was to remove as many administrative duties from the surgical offices as possible. This strategy allowed AOFS to both become a patient advocate in sorting out the complications of oral surgery insurance, which often involves dental and medical coverage, as well as to empower the surgical offices to focus on patient comfort & safety, and referral doctor communications. With this strategy in place, AOFS consolidated our 7 offices and began a campaign to vastly expand its service to patients throughout Atlanta. By 2012 AOFS had grown to 21 oral surgery offices, one plastic surgery office, and 19 doctors, easily becoming the largest oral surgery group of its kind in the United States. Use our locations map to be directed to the specific office page that serves you.
My first visit was for an extraction consultation. Long time in waiting room to see Dr. Bagheri who I selected because of his biography on the practice's website. In addition, the office was convenient to my home. The consult was quick and straightforward. I decided to schedule the surgery. When I arrived, my wait time was shorter. The nurse prepped me for anethesia and when Dr. Bagheri arrived, I asked him to explain what a dry socket is, he brushed me off saying I wouldn't remember since they were about to start the anesthesia. He said he would tell me afterwards. He and his staff seemed rushed. After the procedure, Dr. Bagheri did not explain what a dry socket is to me or my husband. The staff simply gave my husband a packet with gauze and post-op instructions. They did not schedule a post-op visit or do a follow up call. Well, guess what? I have a dry socket! I discovered that by reading the symptoms on the internet. I experienced unusual pain over the weekend and spoke to Dr. Bankston who was much more patient and communicative than Dr. Bagheri. Anyway, I scheduled a post-op today with Dr. Khan. He was also rushed and didn't really see my pain as a big deal. He referred to my age and gender as factors in my recovery! The medical assistant discovered that I was given the wrong post-op instructions and was not given a syringe to clean the extraction area! My written instructions told me to rinse the area after 24 hours whereas I should have waited 36 hrs.
Posted: 8/04/2008 • Last edited: 3/01/2009 • Link to this review