My husband was in a car accident in February and was referred to Atlanta Ortho from Gwinnett hospital and on the first visit we were extremely happy with the service provided. After that we contacted them about paymentand they agreed to wait for the person's insurance at fault to pay but then his care was pretty much come in for follow up but nothing was done again. No physical therapy or anything. He is now going to another Orthopedic that says he should have stated therapy before his cast was removed and that as a result he might not ever have full use of his right arm back and might always have the burning and pain in his arm also. My husband is a dental lab technician and owns his own Dental Lab, this has been detrimental to his business and the work he is able to do. I am extremely disappointed that he didn't receive proper care after the issue of his deductible payment. I would have to discourage anyone from going to Atlanta Ortho for care, it seems that money is way more important then people's care. Not to mention if they would have told us they could not wait for payment we would have come up with the money and just waited to get it back.
Date February 2016
Posted: 7/05/2016 • Link to this review
My experience as a new patient began with a demand for my full insurance deductable even though it had already been met. When I told them it had been met and to call blue cross, I was told a lie. They said they had checked with them and that I needed to pay the full amount or I would not be seen. I paid and eventually had my doctors visit and a week later my insurance statement came telling me that Atlanta Ortho had overcharged me by demanding I pay the full deductable twice. I called Atlanta Ortho and spoke with their billing department. They acknowledge my overcharge and said they would send me a check within the week. That was six weeks ago and still no check. If I owed them the ammount they owe me I would be In collections by now.
Posted: 4/27/2011 • Link to this review
This group at the Hamilton Mill location is the best group of indiviuduals in Gwinnett County. The Staff is the best and Dr. Scales is very thorough and has an excellant and professional manner! I had artho surgery done in December and I am moving along beautifully!
Posted: 2/17/2009 • Link to this review
Driveby Healthcare Resurgens Orthopaedics has continued to grow and is showing evidence of growing pain. There are too many patients being seen and the practice continues to accept new patients. There is high doctor turnover but the nursing staff is consistent and incredibly friendly, patient and caring. Located in the heart of the city and very convenient to Saint Joseph's Hospital. Make a list of your concerns before you go because you will be so rushed you may forget some of your major concerns.
Posted: 6/03/2008 • Last edited: 11/29/2010 • Link to this review
I had my ACL reconstructed recently through Atlanta Orthopedics, and they did a great job. I'm ~1 month post-op now, and my knee is healing nicely. They spent a lot of time doing the diagnosis, provided several alternatives, and were completely professional.
Posted: 10/13/2005 • Last edited: 10/19/2008 • Link to this review
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Outpatient Care / Ambulatory Care
University of Florida 1993 MD Magna Cum Laude
University of Florida 1988 BS Cum Laude