Hired this company through a referral website based on overall ratings. Company came out to provide a quote as agreed, and offered to complete the work while onsite to reduce costs. We agreed to have repairs performed, work was completed and then we were told that to use credit was an additional 3%. Not a deal breaker, but would have been nice to know up front. A few weeks later a home inspection was performed on the house by a potential buyer, and they identified the work that was performed by Atlanta Steam Pressure & Repair as not being done correctly. We placed a call to the company and the owner agreed to come to our house to look at the work. Upon arrival, the owner spoke to us and said he needed to get on the roof to inspect the work. After he went on the roof, his crew followed him up on the roof and began removing shingles from the roof. He then came down and told us that the area of issue was not the area that his crew had repaired, and that to repair this area would be an additional $1500. When I disagreed with his statement that this was not the area that he had repaired, he called me a liar and threatened to leave the jobsite. Overall bad workmanship and even worse customer service. Stay clear of this company. After reading the detailed ratings for this company, this seems to be the Method of Operations for the roofing side of the business, most positive reviews are for pressure washing.
Posted: 6/24/2014 • Link to this review