Displaying 61-75 of 125
I never got a chance to really deal with this company, because they canceled twice without notice. They never showed up and did not even call to reschedule. I had to contact them several hours after the first missed appointment. Then they did it again a week later, even though I had confirmed our appointment earlier that day! If you want to waste your time, call ARS.
Posted: 2/25/2010 • Last edited: 9/07/2010 • Link to this review
I believe this customer also has the wrong company. We keep a computer log of all calls and appointments and we have no record of this customer or anyone even similar.
We needed a new roof and after getting several estimates from other companies in the area, Atlanta Roofing Specialists was by far the best choice. Sonny Gilchrist was very professional and did a wonderful job answering all of our questions. I would highly recommend them!
Posted: 2/24/2010 • Last edited: 9/07/2010 • Link to this review
I've had a balcony leak for quite sometime. I called Atlanta Roofing Specialits who came out to examine my leak. Mark Rutherford is very professional and his staff does a great job. The workers stayed until the job was done. (Approximately 9 hours.)I highly recommend them.
Posted: 1/29/2010 • Last edited: 9/07/2010 • Link to this review
ARS came out and was the losest out of three company. ARS installed a new roof. They was very professional and did a great job! We are very happy with there work and our roof. We would recommend to our Family and friends!
Posted: 1/10/2010 • Last edited: 9/07/2010 • Link to this review
$3000 worth or repairs and still no improvement in roof leak. Their manager called the work shoddy without knowing that his company did the repairs. Once they have your money, they will not return your calls.
Posted: 12/17/2009 • Last edited: 9/07/2010 • Link to this review
We did make repairs to this customers' roof in July of 2008. We gave him a ONE-YEAR warranty. His roof is now leaking again, when our salesman went out recently he told the customer that his roof is in bad shape (not the repair work we did)and needs to be replaced. We would be happy to give an estimate to replace the roof but his repairs are no longer under warranty. The customer has been told ALL of this, we were under the impression he was deciding how he wanted to proceed. There may be some miscommunication here but POOR QUALITY - Definitely not.
I have done my fair share of roofing in my younger days. And I know that if you use the nail guns on shingles you will have problems. Both short term and long term. I was very pleased to find this company that installed all roofs by hand nailing. And let me tell you they were experts at it since that is all they do. Do not go with someone that does it as an option. That is not there primary means of applying and the workers will not be very good at hand nailing. I got up on the roof with the workers and was very impressed with how they did all the prep work and flashing. And wow... They even double sealed the vents. That will ensure the seals will last as long as the 30 year shingles I had them put on... Thanks again Chris and crew...
Posted: 10/02/2009 • Last edited: 9/07/2010 • Link to this review
Atlanta Roofing Specialists recently replaced the roof at my home and I am very satisified. Customer service was excellent. The quality of the work appears to be great and the clean up after the job was excellent. I would definitely use them again and I recommend them to others.
Posted: 9/30/2009 • Last edited: 9/07/2010 • Link to this review
I called Atlanta Roofing Specialist after my home received hail damage. ARS had already done several roofs in my subdivision and my neighbors talked highly of them. I had the usual barrage of out of town company's betting my door down trying to force me into letting them do my roof. I wanted a reliable in town roofing company who will stand behind their work. I let ARS install my roof and they did a wonderful job. Their personal were very thorough,. They covered my shrubs with tarps to prevent damage and debris, cleaned up, ran magnets to pick up nails. I would highly recommend Atlanta Roofing Specialist, they are truly experts in their field.
Posted: 9/21/2009 • Last edited: 12/17/2009 • Link to this review
Excellent roof reconstruction, but new leak required more flashing. Follow up repair unsatisfactory.
Posted: 8/28/2009 • Last edited: 2/04/2010 • Link to this review
I'm not sure what this customer is talking about, however, if they would like to call me directly @ 770-633-1535 (Mark) we would be glad to take care of their issues. ARS always strives to do whatever it takes to completely satisfy our customers.
Wow. 8-22-09: This is a follow up to a previous poor review. .Atlanta Roofing states they are following up with me...I have never heard a word back...I am still waiting on Chris their sales rep (going on 4 weeks now) or some one from the home office to call me. And they state I got a low bid from my insurance company...My insurance company was the exact same cost as Atlanta Roofing quoted me. Is 10K a low bid claim from insurance company? Very odd. Don't understand why this company is behaving the way they do. I guess business must be good to ignore two potential homes in Dunwoody and Tucker. Potential Customers beware because some one at Atlanta Roofing is not telling the truth. If anyone wants to see my insurance quote and Atlanta Roofing quote I will be glad to show. Evidence is in the writing. About the deductible I never heard Chris or Atlanta Roofing giving me any feed back on that comment. Do they run and hide if you ask questions? Come on guys you can do better then that... All I can say very poor service and a very poor response or actually no response. Better off getting my roof from another company. What would happen if I needed Atlanta Roofing after the job was done. Beware of this company.
Posted: 8/19/2009 • Last edited: 2/04/2010 • Link to this review
This is becoming a "His word against ours" thing. To simplify - according to our records, the last conversation we had with this person was that we could not help him with his deductible. That was about 3-1/2 weeks ago. The ball was in his court to make the decision weather or not to use our company. All of our salesmen work strictly on commission, it doesn't make since that they wouldn't follow up on a 10K plus job. If that somehow did happen, we apologize and fully expect this customer to go with another company. However, his concerns about our customer service and follow through are unfounded which is evidenced by our many excellent reviews from homeowners who have actually USED our services.
I had my roof replaced in June 2009 and could not be happier! The entire process from the quote to the installation was very easy and stress free. There was never any surprises. When any issues with my roof can up I was addressed upfront and thus at the completion of my project I new exactly what the cost was to be. The way my property was cared for and the cleanup was exceptional. Thank You Charles DeViney
Posted: 8/15/2009 • Link to this review
Atlanta Roofing Specialists has done a couple of roofs for me and the quality of their work is top notch. Very responsive during the evaluation and proposal. My only complaint is that they are booked out several weeks on work and you have to schedule accordingly. However, the quality of work is worth the wait.
Posted: 7/07/2009 • Link to this review
Atlanta Roofing Specialists out of Marietta replaced our roof last month and they did a fantastic job. They were very professional, the price was reasonable for the quality workmanship, and the cleanup was thorough. I would recommend them to my mother.
Posted: 7/06/2009 • Link to this review
We scheduled an appointment for an estimate(roofing). We waited three weeks for this appointment and, it ended up being a NO SHOW!!!. First impressions mean everything. Here, it means "NO VALUE IN, NO VALUE OUT!("words of wisdom").
Posted: 7/01/2009 • Last edited: 2/04/2010 • Link to this review
Our sales person called this customer the day of the scheduled appointment and asked if it would be OK to move the appointment back to the following morning. The customer said yes, that would be fine. The next morning SHE called and canceled. We regret that we were not able to accommodate this customer but we were definitely not a "NO SHOW".
Atlanta Roofing Specialists is a full service roofing contractor. We can handle all of your residential and commercial roofing needs. No job is too big or too small!
Atlanta Roofing Specialists was incorporated in may of 1993 by Kevin King and Mark Rutherford. Prior to starting the company Kevin who has a business degree from the university of West GA, had worked with an insurance repair contractor and had extensive knowledge of estimating and the "Business" side of the industry. Mark.. had served in the U.S. Army and worked in the industry installing roof's since 1987 and had learned that quality workmanship was the key to a successful business.
Since then, ARS has grown to one of the largest roofing contractors serving the metropolitan Atlanta area setting the standards of quality that others follow.
Our goal is to provide our customers with the highest quality, most dependable service available. We work closely with each customer to assure all concerns are addressed and handled in a professional manner. We will earn your respect by meeting and exceeding your expectations.
Atlanta Roofing Specialists was founded on the basic principle that commitment to quality and attention to detail always come first, and our commitment to quality does not stop there. Service, after completion of the roofing job, has always been an important part of our dedication to quality service. Please contact us at any time if you would like to discuss your individual roofing needs or if you have any questions, comments, or would like to schedule an appointment for a free estimate.
We look forward to hearing from you.