the swimming instructors and lessons are ok, but the policies and administration are not customer friendly and completely inflexible. very difficult to reschedule any lessons, make-up cessions, or get a refund even if your kids are not absent. geared to charge your credit card every month, will not take into consideration any changes in your situation!!
Posted: 3/29/2015 • Link to this review
We apologize if your experience was less than excellent. We are always striving to improve our process, so we appreciate your feedback. Please call 770-973-3120 and we will see if we can resolve this issue for you.
Front desk staff is consistently courteous and conscientious. It is a pleasure to come to swim and see their smiling faces. All of my children have gone through the program including swim team for many years. We love Atlanta Swim Academy.
Posted: 4/26/2013 • Link to this review
Both my daughters are on the ASA Swim Team and really enjoy it. They both cannot wait to go to practice each week and look forward to the socials also. The coaches do a great job with instruction while keeping it fun for the kids.
Posted: 4/19/2013 • Link to this review
Both of my daughters took swim lessons at ASA and I found the instructors and staff to be well-trained and very patient. Based on that experience, my youngest daughter joined the swim team last year and it has been great for her self-esteem. The coaches goal is for each swimmer to beat their previous meet times. They focus them on maximixing their potential because not every is able to compete with the top swimmers but they can compete against themself. I would highly recommend ASA to anyone whose kids love to swim.
We love the school year swim team at Atlanta Swim Academy. Practice days and times are flexible, so you can pick and choose from different days and times each week. The coaches are all very knowledgeable and very good wih the kids. We will definitely continue to participate in this school year swim team!