Was looking for new vehicle. Salesperson drove me around the lot and showed what he had and when none matched what I specifically asked for, that was the end. At best it was "2012's come out in a few weeks". I found out Mall of Georgia had what I wanted and they would have been my next stop if I hadn't stopped at a Nissan delearship first.
Posted: 10/03/2011 • Link to this review
I could rant until hit the 250 word limit. Bottom line: These guys are dishonest and juvenile. They did their darndest to scheme my family out of our money. When we backed out of a bad deal, leaving the salesman furious with us, my cell was suddenly on a spam calling list! Seriously?!
Posted: 7/06/2011 • Link to this review
My husband and I are looking for an SUV and this is one of the first places that we went to because we assumed that they would have good service. When we walked up, a man with a wrinkled, untucked shirt and a cigarette in his hand rudely approached us and pretty much took over. He took us to a few SUVs, walked really fast (we lost him twice and we're pretty fast walkers), didn't tell us his name or ask for ours and was very abrupt and definitely not friendly. I didn't appreciate him blowing cigarette smoke at us either. After showing us the SUVs, he didn't show much interest in us at all so we left. Toyota Mall of GA is way nicer and much more interested in selling cars than Atlanta Toyota. We are still looking for an SUV, but will not be returning to Atlanta Toyota.
Posted: 1/02/2011 • Link to this review
Bought a Tacoma to pull my bass boat. The salesman knew about towing and answered my questions correctly. Overall I had an excellent experience--great people; highly recommend.
Posted: 3/17/2009 • Last edited: 11/17/2009 • Link to this review
I have bought more than 15 vehicles for me and my family in my life and usually don't enjoy it. My most recent purchase was a new Camry from Atlanta Toyota, and was by far the most enjoyable car buying experience I've ever had. My salesman was incredible. When I told him that I wasn't buying today, he actually stayed with me—I expected him to drop me like a hot potato, which has happened to me before. He was very attentive and never tried to push me into buying. I did end up buying because they made me feel like I was part of the transaction and what I said mattered. They listened to me. I highly recommend these people.
Posted: 2/25/2009 • Last edited: 11/17/2009 • Link to this review
Quick turnaround is important to me and they get my car done same day, even when I bring it in the afternoon (an independant garage took 3 days for a routine checkup). Cost is the same or cheaper than other Toyota dealers and independent garages and much lower than Lexus dealer for my 2 Lexus ES300's. I think they are honest - an independent garage told me I needed a brake job and that my engine needed treatment for sludge. Atlanta Toyota said I didn't need a brake job, and pulled valve cover and verified there was no engine sludge.
Posted: 12/22/2008 • Last edited: 11/17/2009 • Link to this review
This place is as corrupt as it gets. They sold me a car that the car salesman said got 30+ mpg, but I found out later, got 17 mpg according to the websites. When I tried to stop the purchase of it because the loan had not gone through, the manager Pre-Own Director Dean Ciccone pushed the loan through Toyota Finance while I was waiting to sign the papers to release myself from the car. Then when I pointed out his corrupt activities, he said "Of course I did it! I wasn't going to let you walk out of here without that car!" I threatened an arbitration hearing to which I was told "go ahead and do it. We will win in court because you signed the papers. It doesn't matter if the loan went through 10 minutes ago." Then he said, "I know that some shady things went down here, and I want you to come to me directly so we can work out a deal with a new car when you trade this one back in" Now I am stuck with a 17 mpg car, and it cost me $50.00 in gas after 3 days of driving to school and back. DO NOT BUY FROM THESE PEOPLE OR YOU WILL GET RIPPED OFF BY THEIR SALES PEOPLE AND THEIR CORRUPT MANAGERS WILL NOT HELP YOU I am staging a protest every Saturday from 10:00 am - 5:00 pm for me and anyone else who has been taken at this place.
Posted: 7/04/2008 • Link to this review
From test drive to negotiation to sales and ongoing service Atlanta Toyota has been top notch. I also had some minor body work down at their adjacent body shop and was very satisfied. If I buy another new car, Atlanta Toyota will be my first stop.
Posted: 11/12/2007 • Last edited: 11/17/2009 • Link to this review
Atlanta Toyota has a difficult location to get in and out of, but the service is always professional and reasonable. They aren't as pushy as some dealers are in trying to find things to get you to fix.
Posted: 11/12/2007 • Last edited: 11/17/2009 • Link to this review
I recently purchased a vehicle from these guys and Joe the finance guy put in the extra effort to get me a better interest rate on my truck. I appreciated his hardwork and know that he went the extra mile for the customer. Thanks!
Posted: 8/23/2007 • Last edited: 1/02/2008 • Link to this review
The are so pushy and agressive. They dont actually listen to what you are asking for. I was ready and willing to buy. Their attitude turn me off so much I ended up leaving. (About had to run them over but I did leave!)
Posted: 6/26/2007 • Last edited: 1/02/2008 • Link to this review
My wife and I had a wonderful experience and I think it depends on the salesman. When time came to buy a new car our mechanic recomended a Toyota. We arrived at the lot knowing we would buy and told the salesman we wanted an inexpensive reliable Toyota. We decided on a Corolla and were pleased with the price and car. The Jim didn't try to upsell us, he just addressed our needs and questions. Thanks for everything. If you go, ask for Jim Collins. He is an honest down to earth guy.
Posted: 5/09/2007 • Last edited: 1/02/2008 • Link to this review
I went to Atlanta Toyota 12/30/06 to look at possibly buying a car. Their salesman were extremely pushy, even after I told one of them that the more he pushed, the more he would push me away. He continued and that's exactly what happened. We left, went to St. Mountain Toyota the next day and bought a car. Their loss. They really need to reconsider being so irritatingly pushy. Yes, they may make one sale being so pushy but when people leave feeling manipulated, I doubt they'll be return customers or recommend them to their friends/family.
Posted: 2/16/2007 • Last edited: 1/02/2008 • Link to this review